Clarizen introduces Slack bot and notes improved productivity

Clarizen has announced a new bot that works within Slack – and the company says early adopters have already seen a marked improvement in their productivity.

The company has coined the term ‘ACE’ – not to be confused with the precursor initiative to the AppConfig Community – to describe how work processes can improve through the bot. ‘Adaptive’ refers to the use of real-time data, as well as being able to prioritise work and get live status updates, while...

By James Bourne, 04 August 2017, 0 comments. Categories: Applications, Enterprise Mobility, Productivity, Social.

Facebook beefs up Workplace offering with bots, security, video API and more

Facebook opened up its enterprise-grade collaboration suite Workplace to everyone back in October – and now the social giant claims more than 14,000 businesses are using its tool, covering every continent on the planet.

At F8, the company’s developer conference, Facebook also announced a variety of integration partners for Workplace, including Dropbox, Box, and Salesforce, as well as new custom bots.

The integrations with cloud service providers and other collaboration firms relate to a long-running trend;...

By James Bourne, 19 April 2017, 0 comments. Categories: Collaboration, Enterprise Mobility, Social.

[24]7 toots horn and sounds out ROI for enterprise chatbot opportunity

Another day, another chatbot company looking to crack the enterprise? Well, this time perhaps the story has a little more substance to it.

[24]7, a company based in California, has announced it has secured more than 500 intelligent chatbot deployments across a variety of industries including banking, healthcare and insurance, claiming it is the leader in the field.

Among the customers include Vodafone, whose ‘Hani’ virtual agent answers 80,000 questions per month leading to 75% of customers being...

By James Bourne, 07 March 2017, 0 comments. Categories: Collaboration, Enterprise Mobility, Social.

Sapho’s micro app approach aims to keep it simple and social in enterprise app fight

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Sapho, an enterprise mobility and micro app platform provider based in San Bruno, California, has an interesting story to tell.

Regular readers of this publication will already be aware of what they do, as well as being aware of the company’s recent membership of the AppConfig Community initiative. Yet if you dig a little deeper, Sapho’s model arguably makes them stand out in what is...

By James Bourne, 05 January 2017, 0 comments. Categories: Applications, Enterprise Mobility, Gamification, Social.

Facebook opens up enterprise collaboration tool to all, rebrands as Workplace

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Social giant Facebook has announced it is making Workplace – formerly Facebook at Work – available “to any company or organisation that wants to use it.”

In a post announcing the move, the company explained the tool’s new features which separate it from its consumer equivalent, including dashboards for analytics and integration with...

By James Bourne, 11 October 2016, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity, Social.

Microsoft buying LinkedIn: A ‘treasure trove’ but tempered by the unknown

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Yesterday, Microsoft announced its intent to buy LinkedIn for $26.2 billion (£18.4bn), the largest acquisition deal in the company’s history. Naturally, it did not go unnoticed in the tech press. The analysis from this publication focused on strengths, such as LinkedIn’s graphs and the various integrations with Office, Cortana and others that in theory sound exciting, as well as...

By James Bourne, 14 June 2016, 0 comments. Categories: Enterprise Mobility, Microsoft, Social.

Microsoft acquires LinkedIn for $26.2bn: What are the next steps from here?

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Microsoft has announced its intent to acquire LinkedIn for $26.2 billion (£18.4bn), representing the biggest acquisition deal in the Redmond giant’s history.

The news, which has arrived a few hours before Apple’s WWDC jamboree in San Francisco, looks sure to have a disruptive effect on both companies, as well as combine two powerful ecosystems in enterprise, social, and mobile.

Microsoft was keen to stress that LinkedIn will retain its “brand and...

By James Bourne, 13 June 2016, 0 comments. Categories: Enterprise Mobility, Microsoft, Social.

Skype, Facebook Messenger, and BBM among list of worst rated business apps

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Skype, Facebook Messenger and BlackBerry’s BBM are considered among the worst rated apps for business executives, according to a new survey released by ARC, the application resource centre of software testing provider Applause.

According to the metrics, Messenger bottomed out at an average rating of 31/100 for Android and iOS, behind Skype (34.5), LINE (46.5), Google Hangouts (47), BBM (48), and The Weather Channel app (49), now owned by IBM. In contrast, Yahoo’s weather...

By James Bourne, 08 April 2016, 0 comments. Categories: Applications, Collaboration, Enterprise Mobility, Social.

Enterprise social media best practices: Ensuring security and collaboration

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It’s no secret that the use of social media is increasingly widespread in the workplace, not only for personal but also for corporate purposes. Most businesses are attuned to the many benefits social media affords such as greater efficiency, more effective decision making and enhanced information sharing. 

Our latest research shows a whopping 73% of firms employ Facebook for business...

By Anna Carless, 06 April 2016, 0 comments. Categories: Employees, Enterprise Mobility, Social.

Enterprise social and bring your own persona: How archiving enables compliance

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The vast majority of businesses nowadays actively use social media as a standard form of external communication. But how many of these businesses also leverage specialised technologies like archiving to ensure the downside of regulatory non-compliance and other risks from eroding the benefits? I would reckon not nearly enough. At least not as yet. 

The balance between personal and business use lies at the heart of all social media compliance. LinkedIn continues to be perceived...

By Mike Pagani, 16 March 2016, 0 comments. Categories: Enterprise Mobility, Security, Social.