The key ways remote access is impacting the future of work

The workplace continues to change. Whether it’s through personal mobile devices, collaboration software, or remote working, technology continues to spur greater efficiencies.

According to remote software developer RealVNC, the rise of remote software will drive other business trends in the coming year – with the company picking out the five of the most important in a new report.

RealVNC, which counts NASA, Shell and Disney among its customers, argues businesses will have to more actively look at security and compliance in the coming 12 months, as well as having to better integrate remote access capabilities ‘under the hood’.

High-flying companies will, over the next 12 months, incorporate the following:

  • Solve problems and develop innovations by crowdsourcing the best information and skills from the best sources across the organisation
  • Ensure a reliable method of delivering real-time support and management across a continually growing range of devices and applications
  • Have a secure, robust security platform which specifically address the compliance considerations relevant to their industry, as well as focus on the upcoming General Data Protection Regulation (GDPR) legislation

Some of these are more common sense than anything particularly ground breaking. RealVNC takes a look at another customer, construction firm Arup, which is facilitating a ‘resource sharing and staff training revolution’ as the company puts it. “With traditional business silos breaking down, companies are able to maximise their capital investments and reduce ROI, while removing traditional corporate barriers that hamper business efficiency,” the company notes.

Yet one of the more interesting points RealVNC makes in its report is around how remote access technologies are beefing up – and saving – legacy systems. The example given here is around banking, with traditional ATMs stuck on Windows XP – the support for which was discontinued in 2014. Remote access capabilities are being put directly into ATMS for remote diagnostics and central operating system upgrades.

“This trend extends well beyond the banking sector,” the company added. “We are seeing a growing trend for the integration of real-time remote access into a wide range of ‘smart’ devices to cut the cost of management and support.

“Other sectors include retail, fleet management, manufacturing, consumer electronics and healthcare; any environment with valuable devices that demand high uptime and reliable operation.”

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