Analysis: Microsoft showcases its AI leadership at London event

Strategy addresses ethics and human aspects of artificial intelligence

Last week, I attended a Microsoft event in London to celebrate the 20th anniversary of its research centre in Cambridge. The event focussed on the "intersection of artificial intelligence with people and society". As part of CCS Insight's growing research and upcoming buyer surveys in this exciting field, here I'll summarise and assess the main announcements. For a more comprehensive analysis, please see 

By Nicholas McQuire, 20 July 2017, 0 comments. Categories: Applications, Collaboration, Development, Productivity.

Digital transformation drivers uncovered in Dimension Data report

62% of business and IT leaders polled by Dimension Data say they expect to have technology such as virtual advisors in their organisations within the next two years, while gaining competitive advantage and improving business processes were cited as key reasons to move to digital transformation.

The study, whose findings appear in the paper ‘The Digital Workplace Report: Transforming Your Business’, polled 850 participants at organisations with at least 1,000 employees.

Looking at the European...

By James Bourne, 20 July 2017, 0 comments. Categories: CIO, Collaboration, Employees, Productivity.

The key ways remote access is impacting the future of work

The workplace continues to change. Whether it’s through personal mobile devices, collaboration software, or remote working, technology continues to spur greater efficiencies.

According to remote software developer RealVNC, the rise of remote software will drive other business trends in the coming year – with the company picking out the five of the most important in a new report.

RealVNC, which counts NASA, Shell and Disney among its customers, argues businesses will have to more actively look at...

By James Bourne, 04 July 2017, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity.

Why the problem of ‘disconnected data’ could be costing your company billions

Legacy technology and ‘disconnected data’ is costing businesses ‘billions’ each year, according to a new study commissioned by SnapLogic.

The report, which was put together by Vanson Bourne, argues the total cost comes to $140 billion per year after interviewing 500 interviews of IT decision makers and business users of cloud-based applications. This isn’t just financial, but impacts on organisations’ ability to innovate, develop new products and services, and engage their...

By James Bourne, 28 June 2017, 0 comments. Categories: Cloud , Collaboration, Enterprise Mobility, Productivity.

Taking the robot out of the human: Why we should not confuse productivity and efficiency

We need to have a more grown up discussion about the impact of technology and intelligent automation (IA).

Currently, the conversation about automation is dominated by lurid headlines about whole swathes of the workforce being made redundant overnight, and the dawning of a new dystopia where intelligent machines have replaced the ordinary human worker.

Instead, we need to be asking a much more pertinent question: “Are existing jobs being done well, and how can they be improved?”

Practically every...

By Mark Corley, 27 June 2017, 0 comments. Categories: Big Data, Data & Analytics, Productivity.

Collaboration app uptake increasing in organisations – but not everybody is using them

More than half of organisations polled by enterprise software provider Smartsheet say their use of collaboration apps has increased over the past 12 months.

The report, titled ‘2017 State of Enterprise Collaboration’, and put together alongside Market Cube, polled 1000 US enterprise IT decision makers. More than two thirds (71%) of respondents said they already have a defined collaboration strategy in place, while almost all (95%) say collaboration tools are a ‘high’ or...

By James Bourne, 22 June 2017, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity.

Five ways your organisation can survive digital disruption

Companies, departments, and individuals need to get ahead of each shifting digital trend to stay relevant. New business models are challenging traditional business thinking, and many organizations are struggling to keep pace. Forrester research found that only 27 percent of operating companies have a working digital strategy.

Many companies risk losing their leadership position...

By Stephan Romeder, 21 June 2017, 0 comments. Categories: CIO, Productivity.

BlackBerry updates Enterprise Mobility Suite to include Office 365, DocuSign and wearables

lackBerry has announced updates to its Enterprise Mobility Suite, including managing wearable devices, integration with DocuSign, and app analytics capabilities.

Other new features in the suite include managing and securing Office 365 mobile applications from BlackBerry’s unified endpoint management (UEM) suite, accessing business data on unmanaged laptops, and providing in-line comments and @mentions on Workspaces, the company’s enterprise file sync and share product.

“The explosion of...

By James Bourne, 20 June 2017, 0 comments. Categories: Enterprise Mobility, IoT, Productivity, Security.

In a world of bots, AI and big data – how can employees and businesses survive?

With the Fourth Industrial Revolution hailed as bringing about a digital boom on the global economy, many may think: “Are we not already well into the digital economy era?”.

It is true that there are now countless apps and computing technologies that allow people to conveniently hail a taxi, book a hotel, or clean floors with a robot. Smart machines can also already drive cars, diagnose patients, and manage finances more effectively than humans. But in a new analysis –

By Ben Pring, 19 June 2017, 0 comments. Categories: Big Data, Productivity.

How proactively delivered personalised dashboards improve business intelligence

You often hear business leaders talking about their key performance metrics. Many even track them through visual dashboards cluttered with all sorts of impressive-looking charts, graphs, and numbers. But how effective are these dashboards, really?

For one thing, dashboards often present lots of complicated data with little, if any, analysis or context – they also take forever to load. This makes them unapproachable for employees who aren’t trained in analytics or don’t know how to sift through the raw...

By Natalie Lambert, 14 June 2017, 0 comments. Categories: Data & Analytics, Enterprise Mobility, Productivity.

Keeping tabs on the key pillars of enterprise mobility

In the quest to implement a successful enterprise mobility program, it can be helpful to have guideposts to reference. While asking, “how will we know if our program is successful?” is a simple way to qualify success, having more specific guidelines in mind can keep your program on track.

Though at the end of the day, every organisation’s mobility needs are going to be different, there are a number of factors that each and every organisation should keep in mind as they weigh the success (or...

By App47, 12 June 2017, 0 comments. Categories: Applications, Enterprise Mobility, Productivity, Security.

Smartsheet raises $52.1 million in series F round to bolster enterprise collaboration

Smartsheet, a software as a service (SaaS) collaboration platform based in Washington, has raised $52.1 million (£40.2m) in series F funding.

The company said the capital will be used to accelerate product, sales, marketing and infrastructure to support its platform ‘building upon an already solid financial position with low cash burn’.

Smartsheet’s product enables enterprise-wide collaboration through file sharing, alerts and reminders to enable ‘all notes, comments, files, and...

By James Bourne, 24 May 2017, 0 comments. Categories: Collaboration, M&A, Productivity.

More than nine in 10 IT pros see automation as necessary across the enterprise

94% of respondents polled by IT solutions provider BMC Software say they expect automation to move from IT across the whole business by 2020.

The study, which polled 650 IT decision makers across 12 countries, also found that for three quarters (73%) of respondents, businesses who do not embrace IT automation as an overall strategy within five years will go bust within 10 years.

Looking at enterprise architects in particular, there are plenty of hurdles obstructing their path, with lack of necessary budget...

By James Bourne, 17 May 2017, 0 comments. Categories: CIO, Cloud , Productivity.

Gartner argues medicine, law and IT may be affected by the rise of the robots by 2022

Gartner has given a tentative guideline of 2022 as when smart machines and robots may replace highly trained professionals in medicine, law and IT, according to the firm’s latest missive.

The analyst house argues there is a fear of skilled practices becoming ‘utilities’ through the rise of artificial intelligence (AI). One example Gartner uses is through law; if an enterprise uses a smart machine which substitutes for a lawyer, after the first long and expensive period of training, the...

By James Bourne, 09 May 2017, 0 comments. Categories: App Platforms, Collaboration, Employees, Productivity.

We’re not worried about AI…it will allow us to work more flexibly, say employees

Two pieces of research have hit this publication’s inbox which give a further indication to the rise of artificial intelligence (AI) among businesses and employees. A study from Adecco found that almost half of employees (48%) surveyed believed AI would enable them to work more flexibly, while research from Rocket Fuel argued the majority of millennials say it can help brands in terms of informing better buying decisions.

The Adecco research, which polled 1,000 board level executives and 1,000 workers...

By James Bourne, 25 April 2017, 0 comments. Categories: Applications, Employees, IoT, Productivity.

Quarterly PC shipments fall to lowest levels since 2007, Gartner says

Worldwide PC shipments fell below 63 million units in the first quarter of 2017 for the first time since 2007, according to the latest note from Gartner.

Gartner says consumers refrain from replacing their older PCs while some have completely abandoned the PC market altogether. Though there is a weak demand on one end, Gartner adds the business segment still sees the PC as an important device and it is the main work device for businesses.

Mikako Kitagawa, principal analyst at Gartner, said: “The market...

By Enterprise CIO, 13 April 2017, 0 comments. Categories: Enterprise Mobility, Productivity, Research.

Striking the balance between push notifications and in-app notifications in enterprise apps

I won’t lie - the thrill of receiving one of Facebook’s coveted little red circle notifications brings me more excitement than it really should. When those Facebook notifications pile up, I cannot wait to dive in and see who commented on my weekend’s wine tasting activities or tagged me in an unfortunately-now-public photo. There is something to be said for the effectiveness at which Facebook notifications spur me into the action of spending time on the platform. However, many apps...

By Natalie Lambert, 10 April 2017, 0 comments. Categories: Applications, Development, Employees, Enterprise Mobility, Productivity.

Why bots will become one of the biggest drivers of workplace efficiency

(c)iStock.com/weerapatkiatdumrong

Chatbots are one of the hottest trends at the moment and they are quickly expanding into workplaces around the world. As of mid-2016, there were about 170 venture capital funded chatbot startups and this has continued into 2017. In enterprises we are already seeing their use for customer relationship management, with AT&T and American Express among some of the bigger names to have begun using them. While CRM is a clear use case, bots also have the potential for efficiency...

By David Lee, 06 April 2017, 0 comments. Categories: App Platforms, Collaboration, Enterprise Mobility, Productivity.

Three strategies to reduce your database total cost of ownership

If your company is like most companies, you have an Oracle database problem. You might be using more databases and versions of databases than your company is aware of. And there is a good chance you’re running databases under the false belief they’re all fully supported. Either way, many companies face big risks with neglected database systems. Let’s take a closer look.

In a recent enterprise Oracle database survey conducted by Rimini, we discovered that most...

By Hari Candadai, 29 March 2017, 0 comments. Categories: CIO, Cloud , Productivity.

‘Untapped potential’ for AI in the enterprise clear in new report

Artificial intelligence (AI) is becoming ever more pervasive in the enterprise - and a new study from InsideSales.com argues that while more than half of respondents say they don’t use AI at work, the ‘untapped potential’ is certainly evident.

The findings, which appear in a new report on the state of artificial intelligence in the UK in 2017, found 56% of the more than 250 consumers polled believe they do not use AI in the workplace. Other findings show mixed feelings among survey...

By James Bourne, 27 March 2017, 0 comments. Categories: Collaboration, Employees, Productivity.