Machine learning in staffing and recruitment: Three key applications

It’s easy to be either afraid of or dubious about machine learning: if it doesn’t live up to the (considerable) hype, then it disappoints; if it’s as transformative as people say it is, then there will be inevitable worry about how it affects jobs.

Where recruitment is concerned, however, machine learning should be neither feared nor scorned: its benefits are already becoming clear. It has the potential to bring speed, simplicity, and cost-effectiveness to slow, complex, and costly...

By Peter Linas, 22 June 2018, 0 comments. Categories: Applications, Employees.

Digital transformation: Preparing the business for perpetual change

The term ‘digital transformation’ has been bandied around a lot over the last few years, and frankly you’d be forgiven for being tired of hearing about it. But behind the hyperbole lies a key challenge for every business: how to update and innovate to remain competitive in a world of converging technology.

If done correctly, there are plenty of benefits associated with digital transformation. Automation and the digitising of systems can boost efficiency significantly, especially when they...

By Jim Bowes, 21 June 2018, 0 comments. Categories: CIO, Data & Analytics, Employees, Productivity.

Four steps to boost service management self-service portal uptake

Increasing self-service portal uptake for the service desk can be a yeoman’s task, and many organizations simply say the heck with it and focus on other things, things that they feel they have a better shot at addressing. While there may not always be specific ways to take on such a seemingly unyielding task, there are steps that can be taken to generate success.

Using a real-life example, my colleague Jeroen Janssen, a service management consultant, recently worked with the London...

By Nancy Van Elsacker Louisnord, 18 June 2018, 0 comments. Categories: Collaboration, Employee Education, Employees.

How secure mobile messaging is starting to make progress in healthcare

It goes without saying that healthcare data is vitally important to keep secure. Many health organisations are as a result a bit reticent when it comes to adopting new technologies – take recent stories around how millennial doctors are puzzled by fax machines, or how the NHS still has more than 10,000 of the machines in...

By James Bourne, 14 June 2018, 0 comments. Categories: Collaboration, Employees, Enterprise Mobility, Productivity.

Invest in your employees’ mobile devices and see a serious dividend, argues Samsung

Organisations who invest ‘proactively’ in their employees’ mobile devices will see a significant uptick in terms of device management, customisation and enterprise applications, according to new research from Samsung.

The company recently conducted a survey of American senior executives, along with Oxford Economics, to better understand the economic realities of enterprise mobility and to help guide its customers in this area. The study reveals that BYOD cost savings are not as great as...

By James Bourne, 11 June 2018, 0 comments. Categories: BYOD, Employees, Enterprise Mobility.

“Microsoft 365 – that’s just Office 365, right?” Busting the myths of Microsoft’s enterprise portfolio

“As a Microsoft instructor, it’s not uncommon for me to hear: ‘Microsoft 365? That’s just Office 365, right?’” says Richard Keep, Senior Microsoft Instructor at Firebrand Training.

In reality, Microsoft 365 isn’t a rebrand of Office 365 – it’s the overarching term now used to describe Microsoft’s enterprise offering.

IT pros will find that it’s being

By Alex Bennett, 11 June 2018, 0 comments. Categories: Collaboration, Employees, Enterprise Mobility, Microsoft.

Most employees believe their CIOs aren’t receptive to their technology needs

Gartner’s latest survey has found that less than 50% of IT and non-IT workers believe their CIOs are aware of digital technology problems that affect them. It was found that 58% of European CIOs are more aware of technical challenges than American workers (41%) believe they are.

Whit Andrews, vice president and distinguished analyst at Gartner, said: “Non-IT workers aren't likely to use the IT help desk as their first source of assistance, and are less likely to believe in the value of their...

By Enterprise CIO, 06 June 2018, 0 comments. Categories: CIO, Employee Education, Employees, Enterprise Mobility.

Why CIOs are looking towards a different – not disappearing – role

At Cloud Expo Europe this year, the Ministry of Justice’s chief digital and information officer (CDIO) Tom Read took a refreshingly candid view of IT. “Nobody really cares about infrastructure — it’s the backbone,” he said, adding that “as much as possible, we need to stop talking about it and stop putting all our efforts into backend infrastructure.”

It’s the view of a technologist who just wants things to work. His central argument was around why CIOs should just let others...

By Eddie Ginja, 31 May 2018, 0 comments. Categories: CIO, Cloud , Employees.

CIO job responsibilities in 2018: Driving business transformation and innovation

According to a Forrester report, CIOs are now viewed as the most important senior leaders in driving business transformation and innovation, and many believing they have more input than a CEO. Forrester highlights the CIO’s key role in supporting business change with technology playing a key part in breaking down barriers in the structure of organisations. These and more comprise the CIO's job...

By Nick Pike, 29 May 2018, 0 comments. Categories: CIO, Development, Employee Education, Employees, Enterprise Mobility.

How to handle digital transformation and collaboration at large enterprises

You’ve got a team of 500 and some of them have been with the business more than thirty years. They are still thriving, as is the business, and, overall, you are doing really well. It’s a promising time, but not one without its challenges, because large companies don’t work the same way that they used to.

One of the biggest but often overlooked challenges for large, legacy enterprises, is how to collaborate effectively at scale and how to move on from older systems. If you're seeking to...

By Johann Butting, 22 May 2018, 0 comments. Categories: Collaboration, Employee Education, Employees, Productivity.