How to engage your employees with AI voice assistants

Voice is one of the most natural forms of communication out there – which is why users find voice assistants (VAs) accessible, intuitive and easy to use. So much so that they’re fast becoming the go-to interface for the Internet of Things (IoT) – and it makes up the most widely used AI technologies today, with 41% of people using voice-activated assistants only having started doing so in the last six months.

Leading this surge are popular AI assistants like Alexa, Google Assistant, and Siri...

By Tim Isaac, 13 April 2018, 0 comments. Categories: Applications, App Platforms, Employee Education, Employees, Productivity.

Why IT directors need to exercise a duty of care to support employees in an emergency

Businesses have procedures in place to protect employees travelling overseas to remote or possibly dangerous countries, but recent terror attacks in the UK have brought the health and safety issues companies face abroad to the home front.  IT directors now have a growing responsibility to ensure the safety and security of their workforce in the event of an emergency, regardless of their location.

The challenge for IT teams is finding technology that offers an effective means of communicating and...

By Raymond Kenney, 10 April 2018, 0 comments. Categories: CIO, Data & Analytics, Employees, Enterprise Mobility.

How gamification and automation can change your organisation’s cybersecurity stance

Gamification could be the key tool to instil a better cybersecurity posture in your organisation – with gamers potentially representing the next generation of threat hunters.

That is the primary finding from a new report by McAfee which polled 950 cybersecurity managers at organisations with 500 or more employees. The study, titled ‘Winning the Game’, argues popular security competition games, such as capture the flag, make sense from an inter-organisational perspective. Four in 10 companies...

By James Bourne, 09 April 2018, 0 comments. Categories: Employees, Gamification, Security.

The differences between SaaS and on-premise software asset management: A guide

Software asset management (SAM) plays an integral role in today’s businesses. It helps with cost optimisation, operational efficiency, and risk mitigation. Most companies implement SAM to deal with the complexity of on-premise asset management. As companies started to move towards software as a service (SaaS), IT managers hoped for easier software license compliance and simplified processes.

For a while, there were talks of SAM elimination. That didn't happen. Instead, SaaS has brought its own set...

By Prasanna Kulkarni, 04 April 2018, 0 comments. Categories: CIO, Cloud , Collaboration, Employees.

Why C-suite expertise does not always translate to InfoSec awareness

Their experience and judgement has led C-suite executives to the head of their organisations – yet according to new research from Bitdefender, these employees are most likely to expose the company to a major cyberattack.

According to the study, which polled 250 CIOs, CISOs and CSOs, more than two in five (41%) perceive their C-suite colleagues as InfoSec averse. A similar number (42%) say they are most concerned with a loss of customer and stakeholder trust with data breaches, while more than a quarter...

By James Bourne, 20 March 2018, 0 comments. Categories: CIO, Data & Analytics, Data Loss, Employees, Security.

Too many apps? Toil and sloth: How multiple collaboration tools leads to wasted work

Hands up if you’ve never lost your train of thought when flipping between emails and spreadsheets trying to get two things done at once?

We’ve all done it – and a new study from unified communications provider RingCentral finds employees waste up to an hour of their working days hopping between apps, leading to a deficit of up to 32 days a year.

The study, which surveyed more than 2,000 knowledge workers across the US, UK and Australia, found more than two thirds (68%) said they toggle...

By James Bourne, 16 March 2018, 0 comments. Categories: Applications, Collaboration, Employees, Enterprise Mobility, Productivity.

How to get the most out of your CRM system – and keep your customers from the brink

Acquiring new customers requires investing significant time and money, so it’s always more prudent to make every effort to keep the ones you have. Even a modest improvement in customer retention can significantly help grow your business.

You probably have all the tools you need in your CRM system, but it’s possible that your employees aren’t using the system fully. Perhaps they think the system doesn’t make their job any easier, or the data is unreliable.

Here are five pointers to...

By Stephan Romeder, 07 March 2018, 0 comments. Categories: CIO, Employees, Marketing, Productivity.

Upskill raises $17 million in further boost towards enterprise augmented reality

Meet Upskill. The Washington D.C. based provider of enterprise augmented reality (AR) software has raised $17.2 million in funding to further its growth and product development.

The company’s primary product, Skylight, aims to enable frontline workers to interact hands-free on top of Vuzix hardware. In October, the company released the latest iteration of its platform, involving a greater user interface, and allowing rapid creation of new applications.

Among the companies who are using Skylight AR...

By James Bourne, 07 March 2018, 0 comments. Categories: Employees, Enterprise Mobility, UX, Wearables.

Organisations struggling to complete digital transformation initiatives – with revenues suffering

Mind the gap please! New research from application connectivity provider MuleSoft has revealed the vast majority of organisations will struggle with revenues if they fail to complete their digital transformation initiatives – and a skills gap is at the heart of the problem.

The study, which polled 650 IT decision makers (ITDMs) across seven countries and four continents, found 81% of respondents expect to see a negative impact on revenue in the coming 12 months if they fail to complete initiatives....

By James Bourne, 21 February 2018, 0 comments. Categories: CIO, Data & Analytics, Employees, Productivity.

A guide: How to better manage your personal information

Today, information is being collected at a rapid pace. If you don't take the right steps to protect your information, you could suffer from a breach that would endanger your private banking and other personal information. Therefore, you need to manage it with the right tools and strategies. But this can seem overwhelming at first.

Luckily, it doesn't have to be. If you use the advice below you can have peace of mind and be efficient while using your information in the best way possible.

IT

The first...

By Rick Delgado, 20 February 2018, 0 comments. Categories: Big Data, CIO, Employees, Security.