A guide for contemporary IT teams to manage their IT inventory

IT management today is a convergence of employee productivity, uninterrupted business services, employee and customer communication platform, cyber defence and making businesses future ready. Over the last decade, the role of enterprise IT has changed from a business support function to ensuring your business is cyber safe and runs efficiently.  Hence it is not surprising that on average 4.1% of a company’s budget is allocated to IT. This represents an average of £9800 spend on IT per...

By Prasanna Kulkarni, 20 September 2018, 0 comments. Categories: CIO, Collaboration, Employee Education, Employees.

This enterprise secure messaging platform – with zero knowledge architecture – may be a Keeper

Worried that your organisation’s messaging tools aren’t up to scratch security-wise? Keeper Security may have the answer.

The Chicago-based security vendor has announced that KeeperChat, its secure chat and private messenger platform, is now available at SMB and enterprise level.

The platform, available on Windows, Mac OS, Android and iOS, was originally launched in March,...

By James Bourne, 14 September 2018, 0 comments. Categories: Collaboration, Employees, Enterprise Mobility, Security.

How Mead & Hunt transformed its IT operations through virtual desktop infrastructure

Mead & Hunt, a more than 100-year old US-based company specialising in design, engineering and architecture consulting, had a bit of a problem. They needed to open up a new office, in Tallahassee, Florida, in a matter of weeks. The employees had been hired – but there was nowhere to put them and ensure they were productive from day one.

Projects of this type would usually involve multiple recces to the new office...

By James Bourne, 12 September 2018, 0 comments. Categories: CIO, Cloud , Employees, Productivity.

Signs of the 'always-on' culture: Poorly performing mobile devices put employees' health at risk

The ubiquity of mobile devices and the promise of work being something one does, rather than being somewhere one goes, of course has its benefits. But to what extent is the 'always-on' culture a drain? According to a new study from B2M Solutions, it's not so much being always on, but when they're not on that is the issue.

The report, titled 'The Impact of Mobile Devices Issues on Employee Health and Well-Being', found more than two in five respondents had experienced stress or anxiety...

By James Bourne, 11 September 2018, 0 comments. Categories: BYOD, Employees, Enterprise Mobility.

Gartner notes concern over employees developing future skills amid digital transformation drive

As organisations continue to undergo their digital transformation initiatives, what does this mean for employees? According to the latest note from Gartner, the majority of workers are set to struggle with the skills needed for future roles.

More than two in three business leaders polled by the analyst firm said their company needs to become ‘significantly digitalised’ by 2020 or risk obsolescence. What’s...

By James Bourne, 10 September 2018, 0 comments. Categories: Employees, Enterprise Mobility, RMAD.

The 90% success recipe: Beating the odds and the market with digital and analytics

Pressure is mounting on CEOs and their leadership teams to deliver above-market growth. However, consistently beating the market over time, requires a top-performing commercial engine underpinned by a new wave of digital and analytics capabilities.

While hiring new talent is a crucial component of building necessary capabilities, you also need to facilitate change within the organisation itself. Business executives today need to focus on building capabilities with the same level of commitment they showed when...

By Michael Viertler, 03 September 2018, 0 comments. Categories: Applications, CIO, Employees, Productivity.

The big bet on AI: Expectations versus reality

The bets are in! Artificial intelligence (AI) is the favourite to win the-hottest-tech-initiative for IT professionals this year. But is it a reality? If recent headlines are anything to go by, AI is set to triumph.  

In April of this year, the U.K. government raised its stakes in the AI game with the Department for Digital, Culture, Media, and Sport (DCMS)’

By Leon Adato, 24 August 2018, 0 comments. Categories: Applications, CIO, Employees, Productivity.

Is two-factor security no longer enough for organisations?

The news that Reddit has become the latest high-profile company to suffer a data breach raises some important security questions, particularly in relation to employees.

In this incident Reddit used SMS-based authentication, which, while still two-factor, is less secure than other methods. The SMS codes were intercepted by hackers who were then able to access some data.  

By Ojas Rege, 20 August 2018, 0 comments. Categories: Employee Education, Employees, Enterprise Mobility, Security.

How Disney's ‘guestology’ theory for customer experience can improve IT support

It has been a few years now since Bruce Laval first coined the phrase ‘guestology’ for The Walt Disney corporation as a philosophy of how to maintain the ‘magic’ of the Walt Disney World resort.

A key factor of the theory is that what appears in front of the customer is always the finished product – all the characters and themes always in the right place and never seen in an area they should not be...

By Anthony Lamoureux, 17 August 2018, 0 comments. Categories: Authentication, Cloud , Employees.

Organisations jumping head first into digital transformation projects – with wasteful results

Organisations are set to waste millions as they try and force through digital transformation initiatives, according to a new report from Couchbase.

The study, titled ‘Are Organisations Realising Their Digital Revolutions?’, polled 450 heads of digital transformation in enterprises across the UK, US, France and Germany, and found 95% saw digital transformation as an ‘insurmountable’ task.

By James Bourne, 14 August 2018, 0 comments. Categories: Applications, Employees, Enterprise Mobility.