Mobility and the cloud: The next technology frontiers of field service management

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If your service business depends on technicians or engineers going out to deliver services to customers in their homes, businesses or anywhere else for that matter, then you need to be embracing the latest cloud and mobility technologies to survive and thrive in the 21st century.

After all, the global Field Service Management (FSM) market is estimated to jump from $1.58 billion last year to over $3.5 billion by 2019, according to the latest Field...

By Tim Faulkner, 08 April 2016, 1 comment. Categories: Case Studies, Cloud , Enterprise Mobility, Productivity.

Mitie moves its facilities managers to mobile for greater data delivery

Picture credit: Mubaloo

Facilities management company Mitie is working with enterprise app development firm Mubaloo to deliver an iOS version of account management tool Miworld to its facilities managers.

The two companies put their heads together to provide a dashboard which gives facilities managers either an overview of their client portfolio or property specific information. The app also has a bespoke content management system, which allows the app to be tailored to individual customers or managers, as...

By James Bourne, 09 March 2016, 0 comments. Categories: Applications, Case Studies, Enterprise Mobility, iOS.

The legal industry: A desk liberation that led to a security nightmare

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During the Autumn Statement back in November, UK chancellor George Osborne placed significant importance upon the investment in the use of technology within the justice system, including the digitalisation of courtrooms and the moving of paper-based systems online. Whilst the plans for digitalising the justice system has been in the pipeline  for several years, we are now...

By David Meyer, 08 February 2016, 0 comments. Categories: Case Studies, Employees, Enterprise Mobility, Security.

Bolton NHS Foundation moves to virtual desktops, increases workplace efficiency

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The Bolton NHS Foundation Trust, an integrated patient care organisation based in the UK town of the same name, has embarked on a project which resulted in successfully cutting login times for employees from several minutes to 15 seconds.

The organisation, which has over 4,000 employees, migrated its thousands of desktops to Windows 7, and chose AppSense for its migration. The Trust’s “highly complex” infrastructure, consisting of 300 clinical-based applications,...

By James Bourne, 10 November 2015, 0 comments. Categories: Applications, Case Studies, Collaboration, Employees, Productivity.

How Mondelez International overhauled and mobilised its legacy platform

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Mondelez International, the third largest global food and beverage company, has overhauled its legacy IT systems and mobilised its North American sales team for greater productivity and efficiency.

The company, with more than 107,000 employees across 80 countries, used enterprise mobility provider StarMobile Inc, and in particular the StarMobile platform to mobilise theSource, which is Mondelez’ key customer facing and revenue generating application.

StarMobile’s rapid...

By James Bourne, 30 October 2015, 0 comments. Categories: Applications, Case Studies, Enterprise Mobility.

Together Housing moves to enterprise mobility to improve costs and efficiency

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Housing development organisation Together Housing Group is moving towards working through enterprise mobile in partnership with UK-based technology firm 1st Touch.

Together Housing has seven companies run by a voluntary board of independent experts, council representatives and tenants. It has over 1,400 staff members and manages over 35,000 homes. The company chose 1st Touch to help customer-facing and mobile operatives to deliver role-specific information directly to their...

By Enterprise CIO, 24 September 2015, 0 comments. Categories: Case Studies, Enterprise Mobility.

How Milton Keynes Council is using enterprise mobility to hotdesk and free office space

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Enterprise mobility management solutions provider Globo has announced that Milton Keynes Council is utilising its technology to enable its employees to work more flexibly and save office space.

The move, which currently manages 300 devices with plans to move to 1100, will “play a key role in maintaining services to the town’s growing population in the face of pressure on resources,” according to Paul Wheeler, the council’s head of IT strategic...

By James Bourne, 21 July 2015, 0 comments. Categories: Applications, Case Studies, Employees, Enterprise Mobility, MDM.

Texas case on BYOD holds important lessons for employers and employees alike

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A recent Texas case we first reported on last year holds several simple but important lessons for implementing BYOD policies for employers and employees alike.

In Rajaee v Design Tech Homes et al., (Dist. Court, SD Texas, 2014), Saman Rajaee sued his employer, Design Tech Homes, for remote wiping personal data from his iPhone shortly after Rajaee gave notice of resignation. Rajaee cited violations of both federal and state law.

Although the case was dismissed in federal court, the state court claims are still pending...

Two key lessons for employers:

  • Implement an 

By MobileIron, 21 April 2015, 0 comments. Categories: BYOD, Case Studies, MDM, Mobile.

Sitrion Success Story: Illinois Brick Company

Sitrion and SPR Consulting deliver an enterprise mobile access solution to deliver SAP information to sales reps on their handheld devices.

“We selected SPR Consulting and Sitrion to help us meet our goals because they brought their depth of expertise with SAP and mobility without the hefty price we were being quoted by other solution providers,” said Scott Braafhart, IT Director at Illinois Brick Company. “They not only delivered...

By Richard Potts, 13 February 2015, 0 comments. Categories: Case Studies.

How Amsterdam Airport Schiphol migrated its workforce to BYOD

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Amsterdam Airport Schiphol has recently migrated to a bring your own device (BYOD) policy, thanks to utilising the Good Collaboration Suite from mobility provider Good Technology.

The airport initially trialled a BYOD program among its employees to gauge if there was any interest, and saw approximately half the company switch on to the new system.

Many of the employees were similarly interested in using tablets as well as smartphones, which influenced the company’s decision...

By James Bourne, 05 December 2014, 0 comments. Categories: BYOD, Case Studies, Enterprise Mobility.