The importance of automating mobility management costs and working out true TCO
Can mobility management costs – mobile services management, employee support, managing device inventory – be automated and eradicated? According to a new report from Forrester Research, yes.
The report, put together alongside Cisco Jasper, polled more than 300 decision makers who manage mobile devices and services within their company. The resulting responses found a litany of inefficiencies.
More than half of service change requests are put in at the last minute, the research found, complicating matters...