The importance of automating mobility management costs and working out true TCO

Can mobility management costs – mobile services management, employee support, managing device inventory – be automated and eradicated? According to a new report from Forrester Research, yes.

The report, put together alongside Cisco Jasper, polled more than 300 decision makers who manage mobile devices and services within their company. The resulting responses found a litany of inefficiencies.

More than half of service change requests are put in at the last minute, the research found, complicating matters...

By James Bourne, 24 November 2017, 0 comments. Categories: CIO, Employees, Enterprise Mobility.

CIOs getting to grips with machine learning and cutting through the hype

What do you need to do to become a first-mover CIO when it comes to machine learning? Developing methods to monitor machine-made mistakes and redefining job descriptions to prepare for the onslaught are key, according to a recent report from ServiceNow.

The study, titled ‘The Global CIO Point of View’, which polled 500 CIOs across 11 countries in 25 industries, argues that CIOs are adopting machine learning and ‘cutting through the hype.’ The use of machine learning is a major factor...

By James Bourne, 20 November 2017, 0 comments. Categories: App Platforms, CIO, Employees.

How big data and AI will revolutionise healthcare and help prevent heart attacks

There is new research, data, and expert opinions which show that the potential of big data today now goes beyond the business sector. In a Forbes article, it was mentioned that big data could even prevent heart attacks.

In relation to this, the American Health Association conducted a Health and Tech and Innovation Forum to discuss how big data would offer transformative technologies to not only encourage the healthy lifestyle to communities...

By Rick Delgado, 20 November 2017, 0 comments. Categories: Big Data, CIO, Data & Analytics.

How intelligent automation will revitalise workplace outsourcing

The outsourcing market is all set to be transformed by intelligent automation, according to an analyst note from Gartner.

Gartner defines these services as an umbrella term for a ‘variety of strategies, skills, tools and techniques that service providers are using to remove the need for labour, and increase the predictability and reliability of services while reducing the cost of delivery.’

As the analyst firm notes, replacing human labour with intelligent automation services (IAS) will only work...

By James Bourne, 13 November 2017, 0 comments. Categories: CIO, Enterprise Mobility, Productivity.

Exploring the gap between strategy and execution for digital transformation

You can have as many strategic documents as you wish for digital transformation – but there is a world of difference between strategy and execution.

That is the key finding from a new research study by HCL Technologies, which found that while 70% of organisations have a formalised digital strategy, only 10% have an official deployment plan.

The report goes through various steps to remedy this gap, from focusing on customer experience, investing in ‘seed technologies’ instead of having the...

By James Bourne, 09 November 2017, 0 comments. Categories: CIO, Cloud , Enterprise Mobility, IoT.

New report shows AI is key for boosting revenue in the enterprise

Is your organisation ready for the benefits and challenges of artificial intelligence (AI)? If not, then these figures from Harvard Business Review may worry you.

The study, commissioned by software as a service provider Apttus, polled almost 500 business executives and thought leaders and found an almost universal desire for machine learning – plus a majority who believe their future success depends on how they tackle AI.

In all, just 3% of respondents said their organisations had no need for machine...

By James Bourne, 09 November 2017, 0 comments. Categories: CIO, Data & Analytics, Employees, Productivity.

Learning slowly: Getting ROI from enterprise mobile apps and helping the CIO

Gartner released the following statements in its April 2017 paper on mobile app development trends:We find that the myriad of choices for architectures, tooling and sourcing is reducing the number of successful implementations of mobile app strategies.”

The key findings were:

  • “Of the companies we surveyed, those that have undertaken mobile app development have deployed an average of eight mobile apps to date, with another 2.6 currently being developed and 6.2 planned for the next 12 months, but not yet in...

By Mary Brittain-White, 07 November 2017, 0 comments. Categories: Applications, CIO, Enterprise Mobility.

‘Intelligent enterprise index’ shows organisations struggling with new paradigm

A new report from Zebra Technologies aims to measure ‘company intelligence’ – and finds that many companies are struggling in that department.

According to the study, which polled more than 900 IT decision makers across nine countries and five continents, almost half (48%) of companies quizzed were at least on the way to becoming an ‘intelligent enterprise’ scoring between 50 and 75 points out of 100 on the scale. Only 5% of companies, however, scored more than 75.

So what does...

By James Bourne, 01 November 2017, 0 comments. Categories: CIO, Employees, Enterprise Mobility, IoT.

How to combat the risks of shadow IT with secure messaging

With the increasingly frequent and damaging security breaches in the news today, the natural tendency for IT professionals is to run back to the data centre and patch, upgrade, test and make sure that all business data and, therefore, the corporate reputation, is safe. While corporations continue to lock down the enterprise and its users, they often forget one important factor – employees have their own powerful computing devices, their mobile phone.  

Generally, employees will stop at nothing to...

By Galina Datskovsky, 24 October 2017, 0 comments. Categories: CIO, Cloud , Collaboration, Data Loss, Employees, Enterprise Mobility.

Forrester’s tech trends for CIOs by 2020: Automation and artificial intelligence feature strongly

Artificial intelligence (AI), blockchain, and the Internet of Things (IoT) all feature prominently in Forrester Research’s vision of how technology will transform business between 2018 and 2020.

The 42-page report outlines 10 tech trends and classifies them both in enterprise readiness and the pace of change. One trend – distributed trust systems challenging centralised authorities – is a slow burner in the ‘dawning’ stage, while public cloud is accelerating in the...

By James Bourne, 20 October 2017, 0 comments. Categories: Applications, CIO, Enterprise Mobility, IoT.