A guide for contemporary IT teams to manage their IT inventory

IT management today is a convergence of employee productivity, uninterrupted business services, employee and customer communication platform, cyber defence and making businesses future ready. Over the last decade, the role of enterprise IT has changed from a business support function to ensuring your business is cyber safe and runs efficiently.  Hence it is not surprising that on average 4.1% of a company’s budget is allocated to IT. This represents an average of £9800 spend on IT per...

By Prasanna Kulkarni, 20 September 2018, 0 comments. Categories: CIO, Collaboration, Employee Education, Employees.

Is two-factor security no longer enough for organisations?

The news that Reddit has become the latest high-profile company to suffer a data breach raises some important security questions, particularly in relation to employees.

In this incident Reddit used SMS-based authentication, which, while still two-factor, is less secure than other methods. The SMS codes were intercepted by hackers who were then able to access some data.  

By Ojas Rege, 20 August 2018, 0 comments. Categories: Employee Education, Employees, Enterprise Mobility, Security.

Employees who see compliance violations twice as likely to leave, says Gartner

Employees who see misconduct or a compliance violation at work are twice as likely to leave their organisations, according to a new study from Gartner.

The survey, which sampled more than 5,000 employees at various levels, found that 29% of employees saw at least one compliance breach at work in 2016 and 2017. Of these sampled employees, 59% were actively looking for another job due to a compliance violation. This was compared with...

By James Bourne, 13 August 2018, 0 comments. Categories: CIO, Data Loss, Employee Education, Employees, Security.

Phishing awareness training not translating to fewer clicks, research argues

The emails just keep on coming; many relevant, but many more either just good old fashioned spam or, worse, phishing attempts. Yet new research argues that despite regular phishing awareness training, many companies are still falling for the old routines.

The research was conducted by Ironscales, an Israel-based company which claims to offer the world’s first automated phishing prevention, detection, and response platform. More on that later – but according to the data, which came from 300...

By James Bourne, 10 July 2018, 0 comments. Categories: Employee Education, Employees, Security.

How analytics are empowering next-gen access and zero trust security

Employee identities are the new security perimeter of any business.

80% of IT security breaches involve privileged credential access according to a Forrester study. According to the Verizon Mobile Security Index 2018 Report, 89% of organizations are relying on just a single security strategy to keep their mobile networks safe. And with Gartner predicting worldwide security...

By Louis Columbus, 03 July 2018, 0 comments. Categories: Employee Education, Employees, Security.

How to combat low technology confidence in your workplace

Workplace technology develops and transforms at an incredible pace; we see new possibilities for working each day from the latest video calling software to voice-powered assistants and virtual office spaces.

Almost 50% of executives are planning to invest more than £10m in digital technologies and ways of working by 2020.The allure of new IT designed to modernise and innovate, bolster employee...

By John Brett, 29 June 2018, 0 comments. Categories: Collaboration, Employee Education, Employees, Productivity.

Four steps to boost service management self-service portal uptake

Increasing self-service portal uptake for the service desk can be a yeoman’s task, and many organizations simply say the heck with it and focus on other things, things that they feel they have a better shot at addressing. While there may not always be specific ways to take on such a seemingly unyielding task, there are steps that can be taken to generate success.

Using a real-life example, my colleague Jeroen Janssen, a service management consultant, recently worked with the London...

By Nancy Van Elsacker Louisnord, 18 June 2018, 0 comments. Categories: Collaboration, Employee Education, Employees.

Most employees believe their CIOs aren’t receptive to their technology needs

Gartner’s latest survey has found that less than 50% of IT and non-IT workers believe their CIOs are aware of digital technology problems that affect them. It was found that 58% of European CIOs are more aware of technical challenges than American workers (41%) believe they are.

Whit Andrews, vice president and distinguished analyst at Gartner, said: “Non-IT workers aren't likely to use the IT help desk as their first source of assistance, and are less likely to believe in the value of their...

By Enterprise CIO, 06 June 2018, 0 comments. Categories: CIO, Employee Education, Employees, Enterprise Mobility.

CIO job responsibilities in 2018: Driving business transformation and innovation

According to a Forrester report, CIOs are now viewed as the most important senior leaders in driving business transformation and innovation, and many believing they have more input than a CEO. Forrester highlights the CIO’s key role in supporting business change with technology playing a key part in breaking down barriers in the structure of organisations. These and more comprise the CIO's job...

By Nick Pike, 29 May 2018, 0 comments. Categories: CIO, Development, Employee Education, Employees, Enterprise Mobility.

How to handle digital transformation and collaboration at large enterprises

You’ve got a team of 500 and some of them have been with the business more than thirty years. They are still thriving, as is the business, and, overall, you are doing really well. It’s a promising time, but not one without its challenges, because large companies don’t work the same way that they used to.

One of the biggest but often overlooked challenges for large, legacy enterprises, is how to collaborate effectively at scale and how to move on from older systems. If you're seeking to...

By Johann Butting, 22 May 2018, 0 comments. Categories: Collaboration, Employee Education, Employees, Productivity.