Turning your people into your most effective defence: A different approach

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Board meetings will never be the same again! Since the very public cyber-attack on TalkTalk in the UK in late October 2015 and following numerous other high profile CEO apologies, business leaders are now realising the real damage that a cyber-attack can have on their organisation. Hard-won reputations­­ – ­­­both corporate and personal – competitive advantage and market value are all at risk.

The gap between awareness and understanding

Chief executives and...

By Nick Wilding, 21 November 2016, 0 comments. Categories: Employee Education, Employees, Security.

GamEffective aims to change gamification by making people work smarter, not harder

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Gamification has long been seen as a method for improving enterprise productivity. Yet if anything has been learned over the past few years, it’s that it can’t just be tacked onto projects on its own.

GamEffective, an Israel-based software provider, aims to combine gamification and e-learning with its new release, gLearn. The product enables learning materials to be delivered to users in ‘micro-chunks’ based on how employees are performing, and allows...

By James Bourne, 17 November 2016, 0 comments. Categories: Employee Education, Employees, Enterprise Mobility, Gamification.

Are you marketing your apps to employees in the right way?

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A few months ago, we discussed an interesting idea: in your enterprise, you don’t have users—you have “internal customers.” In other words, rather than treating employees as users who must use your app, you should think of them as customers—people with different choices who should use your app because they want to.  

That idea has been kicking around a lot in our heads recently, so we thought we’d...

By App47, 03 October 2016, 0 comments. Categories: Applications, Employee Education, Employees, Enterprise Mobility, Marketing.

How and why organisations are moving away from the traditional office

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By James Tee, Sonin

To fully gauge how organisations are moving away from the ‘traditional’ office, firstly requires us to understand how today’s employees are also drifting from their traditional role in the workplace. Enterprise mobility, cloud-based solutions and BYOD policies in the workplace means that employees are no longer confined to their desks, 9-5 working hours and dated technology to do their jobs. They’re now more engaged, focused and connected than...

By Sonin, 15 September 2016, 1 comment. Categories: BYOD, Employee Education, Employees, Enterprise Mobility.

Malware and ‘connection hijacking’ remain biggest BYOD risks, report warns

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A new report from data centre provider CyrusOne outlines malware, device theft and phishing as among the key risks for organisations looking to implement a bring your own device (BYOD) policy.

The findings, located in the report entitled ‘The Top Four BYOD Security Risks and How Enterprise Firms Combat Them’, are not especially surprising, yet still bear consideration. Malware was considered the number one risk, with CyrusOne citing a Blue Coat report from 2015.

The report...

By James Bourne, 05 September 2016, 0 comments. Categories: BYOD, Employee Education, Enterprise Mobility, Malware, Security.

Will you be part of the dawn of the intelligent 21st century enterprise?

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Digital technologies are fuelling a seismic shift in the modern business landscape, driven by changing customer expectations and mounting competition from new and nimble ‘born digital’ companies. This has given rise to a new breed of organisation; the 21st century enterprise, which is being forced to rethink traditional market approaches and become more service-centric in order to remain relevant.

To make this transition successfully, businesses must have the ability...

By Kalyan Kumar, 25 August 2016, 0 comments. Categories: Data & Analytics, Development, Employee Education, Employees, IoT.

The key question: Should you embrace shadow IT – or keep it at arm’s length?

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Few phrases in the enterprise are as polarising as “shadow IT.”

Shadow IT, which refers to the use by employees of apps or devices that are not sanctioned by the company, is widely debated. Some security professionals view shadow IT as an unavoidable reality; others fiercely contest it and view it as a serious security risk. The explosive growth of mobile device uses—from Apple Watches to smartphones and everything in between—has only made the issue more difficult to...

By App47, 19 August 2016, 0 comments. Categories: Applications, Employee Education, Employees, Enterprise Mobility.

Engage and conquer: Using mobility to encourage field safety compliance

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The term field force mobility has referred to a range of mobile strategies employed by organisations using mobile technology to improve field productivity. In the beginning, it merely referred to the idea of getting a field resource to the job and receiving feedback that the job was completed. However, as companies move on to their second and third generation solutions, the goal posts change. Mobility now refers to workforce transformation, and among the key targets are safety and...

By Damien Moriarty, 04 August 2016, 0 comments. Categories: Applications, Employee Education, Employees, Enterprise Mobility.

Why ‘shift left’ is an important approach to IT service management

 

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Organisational leaders and the helpdesk are a significant source of support and comfort to employees who try to navigate the daily operations of the business environment. These departments are service centres designed to help others so they can continue to do their jobs and help other people, but part of the issue that IT leaders and helpdesk pros face is answering the same questions over and over again or completing simple transactions that customers could handle by themselves....

By Nancy Van Elsacker Louisnord, 29 July 2016, 2 comments. Categories: Employee Education, Employees, Productivity.

These are the top five reasons why employees call the IT help desk

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Email setup and activation of mobile devices are the most frequent reasons IT help desks get bombarded, according to survey data from managed mobility services provider MOBI.

MOBI studied findings from its own help desk – around 730,000 complaints in 37 categories – to find out the biggest hot button issues among employees and to create greater efficiency in its processes. 12% of all help desk requests relate to email setup, compared to 10% of requests for activating...

By James Bourne, 28 July 2016, 0 comments. Categories: Employee Education, Employees, Enterprise Mobility, Security.