Organisations struggling with seamless customer experiences, MuleSoft argues

In a continually on-demand world, the key to success for organisations is seamless access across all channels. Alas, according to a new report from app network platform provider MuleSoft, many companies are struggling on that front.

The findings appear in the company’s Consumer Connectivity Insights 2018 study. The report, which surveyed more than 8,000 consumers globally, found that four in five (81%) saw banking, insurance, retail or government as providing a disconnected experience. More than half...

By James Bourne, 19 June 2018, 0 comments. Categories: App Platforms, Enterprise Mobility, Mobile, Productivity, Research.

How secure mobile messaging is starting to make progress in healthcare

It goes without saying that healthcare data is vitally important to keep secure. Many health organisations are as a result a bit reticent when it comes to adopting new technologies – take recent stories around how millennial doctors are puzzled by fax machines, or how the NHS still has more than 10,000 of the machines in...

By James Bourne, 14 June 2018, 0 comments. Categories: Collaboration, Employees, Enterprise Mobility, Productivity.

Invest in your employees’ mobile devices and see a serious dividend, argues Samsung

Organisations who invest ‘proactively’ in their employees’ mobile devices will see a significant uptick in terms of device management, customisation and enterprise applications, according to new research from Samsung.

The company recently conducted a survey of American senior executives, along with Oxford Economics, to better understand the economic realities of enterprise mobility and to help guide its customers in this area. The study reveals that BYOD cost savings are not as great as...

By James Bourne, 11 June 2018, 0 comments. Categories: BYOD, Employees, Enterprise Mobility.

“Microsoft 365 – that’s just Office 365, right?” Busting the myths of Microsoft’s enterprise portfolio

“As a Microsoft instructor, it’s not uncommon for me to hear: ‘Microsoft 365? That’s just Office 365, right?’” says Richard Keep, Senior Microsoft Instructor at Firebrand Training.

In reality, Microsoft 365 isn’t a rebrand of Office 365 – it’s the overarching term now used to describe Microsoft’s enterprise offering.

IT pros will find that it’s being

By Alex Bennett, 11 June 2018, 0 comments. Categories: Collaboration, Employees, Enterprise Mobility, Microsoft.

Most employees believe their CIOs aren’t receptive to their technology needs

Gartner’s latest survey has found that less than 50% of IT and non-IT workers believe their CIOs are aware of digital technology problems that affect them. It was found that 58% of European CIOs are more aware of technical challenges than American workers (41%) believe they are.

Whit Andrews, vice president and distinguished analyst at Gartner, said: “Non-IT workers aren't likely to use the IT help desk as their first source of assistance, and are less likely to believe in the value of their...

By Enterprise CIO, 06 June 2018, 0 comments. Categories: CIO, Employee Education, Employees, Enterprise Mobility.

How enterprise middleware will help fuel IoT, cloud and AI advent – with IBM leading the way

As the digitisation of business continues apace with cloud computing, the Internet of Things (IoT), and even artificial intelligence (AI) on the menu, the importance of employing middleware to connect legacy and new systems is increasing.

That’s the verdict of analyst firm Gartner in its latest note, which argues that spending in the application infrastructure and middleware market will break $30 billion globally this year.

IBM is at the top of the pile, Gartner argues, with $6.1bn in 2017 revenues...

By James Bourne, 04 June 2018, 0 comments. Categories: Big Data, Cloud , Enterprise Mobility.

Enterprise mobility and security: How to build a BYOD policy

As far back as 2012, Microsoft figures found that more than two thirds (67%) of workers already use their personal devices for work purposes – and that 87% of companies rely on their employee using personal devices to access business apps.

This, of course, is BYOD (bring your own device), and it’s more popular than ever before. Today’s mobile workforce benefits from easier collaboration, better tools and increased popularity – which is why remote teams and enterprise mobility are so...

By Tim Isaac, 01 June 2018, 0 comments. Categories: BYOD, Enterprise Mobility, Security.

CIO job responsibilities in 2018: Driving business transformation and innovation

According to a Forrester report, CIOs are now viewed as the most important senior leaders in driving business transformation and innovation, and many believing they have more input than a CEO. Forrester highlights the CIO’s key role in supporting business change with technology playing a key part in breaking down barriers in the structure of organisations. These and more comprise the CIO's job...

By Nick Pike, 29 May 2018, 0 comments. Categories: CIO, Development, Employee Education, Employees, Enterprise Mobility.

P is for productivity: How Android 9.0 focuses on enterprise mobility

Did you catch any of the Google I/O coverage earlier this month? While Google’s developers discussed several impressive new technologies, none were more important for enterprise mobility than Android 9.0.

Believe it or not, some users have piloted tests dating as far back as March. As soon as this year’s annual developer conference came to a close, however, the company officially kicked off Android P—Android 9.0’s...

By Chris Koeneman, 25 May 2018, 0 comments. Categories: Android, Development, Enterprise Mobility, Productivity.

For enterprise cyber defence, there should be more than one solution

Enterprises face a dilemma when it comes to defence against today’s modern DDoS attacks: do they trust the surgical precision of an on-premise DDoS protection solution or go with a DDoS cloud scrubbing solution? It’s a tough decision for IT managers to make, as whichever option chosen will be the companies way of protecting themselves from cyberattacks. But, why even choose between the two? 

When it comes to defending from cyberattacks, enterprises need all the help they can get, so why not...

By Ronald Sens, 23 May 2018, 0 comments. Categories: Data & Analytics, Data Loss, Enterprise Mobility, Security.