Remote support software gaining popularity – but more can be done for optimal experience

More than half of companies say remote access and remote support software is highly business critical – as TeamViewer notices an increase in use cases.

The figures come from research conducted by the vendor, alongside Research Now SSI, which aimed to focus on the most popular bundles associated with remote collaboration software, alongside potential barriers to implementation.

By James Bourne, 10 August 2018, 0 comments. Categories: Collaboration, Employees, Enterprise Mobility, Productivity.

ERP budgets: Reduce risk and prepare for successful implementation

Planning for a new ERP solution is a major decision for CIOs and other enterprise C-level executives. Everyone acknowledges the benefits a new technology can deliver. Today’s manufacturing and distribution companies find that accessing data instantly throughout the enterprise is a compelling rationale for moving in a new direction. The overriding question is, when is the expense worth the effort and potential disruption that implementing a new solution may...

By Andrew Bolivar, 09 August 2018, 0 comments. Categories: Applications, CIO, Productivity.

Microsoft adds Slack to list of official Office rivals in 10-K report

Microsoft and Slack are hardly going to be bosom buddies – and now the rivalry has gone up a couple of notches.

At least, that’s according to Microsoft’s annual 10-K report. This year’s offering (html, 107 pages if you have a spare hour or so) has a new name under the ‘competition’ banner. Slack is in as a competitor...

By James Bourne, 06 August 2018, 0 comments. Categories: Applications, Enterprise Mobility, Microsoft, Productivity.

Worldwide shipments of PCs increased 1.4% in Q218, says Gartner

In its latest market analysis of the PC market, Gartner reports a 1.4% increase in global shipments of PCs totalling 62.1 million units in Q2/2018. This was the first quarter of year-over-year global PC shipment growth since Q1/2012. The study says this rise in shipments was across all the regions if compared with the previous year.

Though it seems to be an optimistic situation, the research firm states that this sign of market stability is not enough to declare a PC industry recovery just yet.

Mikako...

By Enterprise CIO, 13 July 2018, 0 comments. Categories: CIO, Enterprise Mobility, Productivity, Research.

Enterprise AR and VR will be the operators’ playground – once 5G wrangling is sorted out

Augmented reality (AR) and virtual reality (VR) over wireless networks is gaining momentum in the industrial sector. According to the latest study from ABI Research, 10% of industrial smart glasses, alongside standalone VR devices, will be connected to 5G by 2026.

The analyst firm argues that many telecom operators, such as Verizon, SK Telekom and Orange, as well as connectivity players such as Qualcomm, Huawei, Ericsson and Nokia, see VR as a key benefit of 5G technologies – when they get here. ABI...

By James Bourne, 09 July 2018, 0 comments. Categories: App Platforms, Collaboration, Enterprise Mobility, Productivity, UX, Wearables.

How to combat low technology confidence in your workplace

Workplace technology develops and transforms at an incredible pace; we see new possibilities for working each day from the latest video calling software to voice-powered assistants and virtual office spaces.

Almost 50% of executives are planning to invest more than £10m in digital technologies and ways of working by 2020.The allure of new IT designed to modernise and innovate, bolster employee...

By John Brett, 29 June 2018, 0 comments. Categories: Collaboration, Employee Education, Employees, Productivity.

New research sounds warning over balancing employee productivity and security

There always needs to be a fine line between ensuring productivity within employees and keeping them happy. Take the story earlier this month regarding an employee in Japan who was publicly admonished for ‘habitually’ leaving his desk a few minutes early for lunch.

Yet new figures from Spiceworks have found that employees spend up to 26 days per year on websites unrelated to their job.

According...

By James Bourne, 25 June 2018, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity, Security.

Digital transformation: Preparing the business for perpetual change

The term ‘digital transformation’ has been bandied around a lot over the last few years, and frankly you’d be forgiven for being tired of hearing about it. But behind the hyperbole lies a key challenge for every business: how to update and innovate to remain competitive in a world of converging technology.

If done correctly, there are plenty of benefits associated with digital transformation. Automation and the digitising of systems can boost efficiency significantly, especially when they...

By Jim Bowes, 21 June 2018, 0 comments. Categories: CIO, Data & Analytics, Employees, Productivity.

Organisations struggling with seamless customer experiences, MuleSoft argues

In a continually on-demand world, the key to success for organisations is seamless access across all channels. Alas, according to a new report from app network platform provider MuleSoft, many companies are struggling on that front.

The findings appear in the company’s Consumer Connectivity Insights 2018 study. The report, which surveyed more than 8,000 consumers globally, found that four in five (81%) saw banking, insurance, retail or government as providing a disconnected experience. More than half...

By James Bourne, 19 June 2018, 0 comments. Categories: App Platforms, Enterprise Mobility, Mobile, Productivity, Research.

How secure mobile messaging is starting to make progress in healthcare

It goes without saying that healthcare data is vitally important to keep secure. Many health organisations are as a result a bit reticent when it comes to adopting new technologies – take recent stories around how millennial doctors are puzzled by fax machines, or how the NHS still has more than 10,000 of the machines in...

By James Bourne, 14 June 2018, 0 comments. Categories: Collaboration, Employees, Enterprise Mobility, Productivity.