Mobility and the cloud: The next technology frontiers of field service management

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If your service business depends on technicians or engineers going out to deliver services to customers in their homes, businesses or anywhere else for that matter, then you need to be embracing the latest cloud and mobility technologies to survive and thrive in the 21st century.

After all, the global Field Service Management (FSM) market is estimated to jump from $1.58 billion last year to over $3.5 billion by 2019, according to the latest Field...

By Tim Faulkner, 08 April 2016, 1 comment. Categories: Case Studies, Cloud , Enterprise Mobility, Productivity.

Five key insights from the latest Enterprise Mobility Exchange report

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The Enterprise Mobility Exchange (EME) has long been a forum for companies implementing mobility strategies, as well as companies like ours which help enable enterprise mobility. As it turns out, they’re also a great source of insight on the state of enterprise mobility. 

For their new report, “The Global State of Enterprise Mobility: 2016,” EME surveyed over 300 senior mobility practitioners to gauge...

By App47, 04 April 2016, 0 comments. Categories: Applications, Enterprise Mobility, M&A, Productivity.

CrankWheel aims to take the pain out of web conferencing – with a twist

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Meet CrankWheel. This startup, based in Iceland and already on board with Product Hunt among others, aims to offer a product which enables easy, enterprise grade screen sharing – or browser tab sharing – to save time on conference calls.

The mix of the co-founders is an irresistible one on the surface; chief executive Jói Sigurdsson spent 10 years at Google working on WebRTC among others, while Gilsi Sigvaldason is more of an old school salesman in the banking,...

By James Bourne, 29 March 2016, 1 comment. Categories: Collaboration, Enterprise Mobility, Productivity.

Enterprise video collaboration: Why it’s users, not tech, holding it back

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A new piece of research released by ConnectSolutions has found that while enterprise video is now up to scratch from a technological perspective, adoption is lagging as employees need help initiating.

The survey, which polled more than 500 US-based employees, found that two in five (41%) of those polled use video as a collaborative tool in the workplace, yet more than half (57%) of that number use it less than once a month.

ConnectSolutions argues one of the primary reasons video is...

By James Bourne, 07 March 2016, 0 comments. Categories: Collaboration, Employees, Enterprise Mobility, Productivity.

As your business grows, expect the number of messaging apps to grow with it

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The state of messaging applications in the workplace has been uncovered by a new piece of research from BetterCloud, with more than half of 800 organisations polled using two or more real-time messaging products in their systems.

While the products used seem to work for companies depending on your choice of flavour – 95% of Slack users say communication has improved because of real-time messaging, compared to 84% of Google Hangouts and 80% of Skype for Business users...

By James Bourne, 03 March 2016, 0 comments. Categories: Collaboration, Employees, Enterprise Mobility, Productivity.

Do you stick or twist with your UC software vendor? Companies increasingly saying twist

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Companies’ primary motivation for investing in a new unified communications (UC) tool is almost wholly around productivity while there is a conflict of thinking with regard to whether to use a single vendor, according to a new survey.

The results, from West Unified Communications Services, polled more than 250 IT managers and found increasing productivity (53%) far outweighed other concerns for businesses looking at updating their UC systems. Difficulty maintaining existing tools was...

By James Bourne, 27 January 2016, 0 comments. Categories: Collaboration, Enterprise Mobility, Mobile, Productivity.

Empowering mobile productivity

Today’s workers are mobile. They need to be connected to their corporate network or cloud-based applications around the clock and around the world – anytime, anywhere. But enabling basic connectivity across, smartphones, tablets, as well as 3G- and 4G-enabled laptops, can be a daunting challenge.

This resource from Pulse Secure explains how fast, easy, secure access from multiple devices can be achieved through enterprise networks and the cloud to empower mobile productivity.

By James Bourne, 19 January 2016, 0 comments. Categories: Enterprise Mobility, Mobile, Productivity.

One in three small businesses expects to ditch their desk phones by 2020

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As unified communications (UC) develops, it is likely to become more and more mobile-based; yet according to recent survey figures from communication software provider BroadSoft, one in three small businesses expects to have mobile-only UCaaS solutions in place by 2020.

The study, which polled 129 service providers, found 42% of those polled said more than half of UC interactions – across all business sizes – will be mobile based. Similarly, more than four in five (82%)...

By James Bourne, 14 January 2016, 1 comment. Categories: BYOD, Enterprise Mobility, Mobile, Productivity.

The paperless office: A 2016 enterprise resolution?

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As the backlog of post-holiday admin is digested in workplaces around the globe and the pace of 2016 begins to intensify, now is probably as good a time as any to look around your desk and see how much paper is stacked nearby. If you are like one of the three in four UK businesses surveyed by enterprise information management (EIM) provider M-Files, the answer is probably a lot.

According to the report, 77% of the 400 small businesses questioned by M-Files and the Sage Small Business...

By James Bourne, 12 January 2016, 0 comments. Categories: Enterprise Mobility, Productivity, Security.

Productivity contributes to “another stunning growth year” for mobile, says Flurry

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The latest mobile growth figures from analytics provider Flurry have revealed app usage has grown by 58%, with every category – excepting games – seeing figures go up.

In particular, productivity apps saw a 125% session growth in 2015, according to the research. More and more consumers, especially in the younger demographic – in other words, the future workforce – are “using their smartphones, phablets and tablets as their primary computing device and their sole...

By James Bourne, 07 January 2016, 0 comments. Categories: Enterprise Mobility, Mobile, Mobile Analytics, Productivity.