Red Hat study shows how field services are improving through IoT, AI, AR and more

A new study from Red Hat argues that field services operations are ‘bullish’ on technologies such as the Internet of Things (IoT) and artificial intelligence (AI).

The survey, carried out by Vanson Bourne which quizzed 300 organisations with significant field workforce operations, found that field workforce technology was seen as important to 94% of organisations polled. More than half (53%) of respondents said they have implemented IoT to support field service, with 24% adding AI, 20% virtual...

By James Bourne, 18 January 2018, 0 comments. Categories: Employees, Enterprise Mobility, Productivity, Research, UX, Wearables.

Malicious and imitation apps continue to proliferate – so how can your organisation stay safe?

It has been a tough quarter when it comes to application security, according to RiskIQ’s latest mobile threat landscape report, with an increase in malicious apps flooding the marketplace, new mobile botnets, and imitation and trojan apps making it through official app store borders.

The report, which analysed 120 mobile app stores and more than two billion daily scanned resources, found that Google’s percentage of malicious apps fell to a low of 4% this quarter, having been at 8% in Q2. Yet this...

By James Bourne, 12 December 2017, 0 comments. Categories: Authentication, Employees, Enterprise Mobility, Research, Security.

Forrester advocates strong UEM capabilities key to EMM strategy as VMware leads the way

Forrester has released its latest report analysing the enterprise mobility management (EMM) software runners and riders with BlackBerry, IBM, MobileIron and VMware in the leaders’ zone – and the latter out in front.

As EMM matures into unified endpoint management (UEM) – focusing on both desktop and mobile management – Forrester argues it is this capability, among a total of five, which differentiates the best from the rest. Vendors were assessed on 25 criteria in total, broadly...

By James Bourne, 06 December 2017, 0 comments. Categories: Enterprise Mobility, Research.

Worldwide mobility spending to hit $1.72 trillion by 2021 as US and China lead charge

Global spending on mobility solutions is set to hit $1.72 trillion (£1.3tn) by 2021, according to the latest figures from analyst firm IDC.

The numbers, which appear in the company’s latest Worldwide Semiannual Mobility Spending Guide, show that while annual growth will slip in the five years leading to 2021, spending on mobility-related hardware, software, and services will see a five year CAGR of 2.7%. Total mobility spending for this year will total $1.58tn.

Almost a quarter (22.6%) of this...

By James Bourne, 30 October 2017, 0 comments. Categories: Enterprise Mobility, Research.

VMware research explores importance of anytime, anywhere employee apps

The digital workforce is increasing in prominence – but how are these technological changes being analysed, and is it improving performance?

According to a new report released by VMware, alongside Forbes Insights, while companies which offer applications ‘anytime, anywhere’ to their employees can see measurable gains, there remains a gap between what the CIO thinks employees are being provided with and the employee experience.

The study, which polled more than 2,000 executives and frontline...

By James Bourne, 25 October 2017, 0 comments. Categories: Applications, Employees, Enterprise Mobility, Productivity, Research.

Why AI in the enterprise will be a series of tactical gains – and why organisations are optimistic

Enterprises are optimistic about artificial intelligence (AI) in their organisations, while the way companies make the most of AI will be through lots of tactical gains rather than one big benefit.

That’s the verdict of managed mobility services provider MOBI following the release of its latest report, ‘Enterprise Mobility in 2017 and What Comes Next’. According to the study, which polled 300 IT decision makers and aimed to focus on how enterprises were addressing mobility issues as their...

By James Bourne, 24 October 2017, 0 comments. Categories: Enterprise Mobility, Productivity, Research.

AI, blockchain, and robotics will ‘reshape digital business’ in 2018

IT services provider Dimension Data has looked into its crystal ball and predicted that blockchain, machine learning and robotics will be among the technologies which will “reshape digital business” in 2018.

Of this motley crew, it is blockchain which comes out on top as the key technology, primarily around security reasons. In the coming year, Dimension Data explains, interesting applications of blockchain and the Internet of Things (IoT) in the area of cybersecurity will develop.

Put simply, in...

By James Bourne, 24 October 2017, 0 comments. Categories: App Platforms, Data & Analytics, Productivity, Research.

Gartner says worldwide IT spending to grow 2.4% in 2017

Worldwide IT spending continues to increase, with emerging technologies such as the Internet of Things, blockchain, and smart machines in retail behind the climb.

That’s according to the latest analysis from Gartner, which forecasts global IT spending to total $3.5 trillion (£2.7tn) in 2017, up 2.4% from the year before. Communications services represent the highest number, at $1.37tn, however up only 0.3% from 2016. IT services, at $922bn in 2017, continue their steady uptake...

By James Bourne, 25 July 2017, 0 comments. Categories: Applications, CIO, Research.

Research: Usage of defective open source components has declined 63%

Sonatype has released its third annual State of the Software Supply Chain report. This report highlights safety concerns related to usage of open source components and their impacts on the software supply chain.

Organisations that are vigilant about the quality of open source components entering into the production applications are realising a 28% improvement in developer productivity, a 30% reduction in overall development...

By Enterprise CIO, 18 July 2017, 0 comments. Categories: Development, Research.

Apperian argues more enterprise mobility investments focusing on bottom line

Organisations expect their enterprise mobility initiatives to go beyond business processes and employee satisfaction and impact the bottom line, according to a new piece of research from Apperian.

The study, conducted in conjunction with CITO Research which polled more than 100 mobility professionals across over 10 industries, found that almost half (43%) of respondents said increased productivity was their primary goal for an enterprise app rollout, up 20% from the previous year. More than one in five (22%)...

By James Bourne, 21 April 2017, 0 comments. Categories: Applications, Employees, Enterprise Mobility, MAM, Research.