Machine learning in staffing and recruitment: Three key applications

It’s easy to be either afraid of or dubious about machine learning: if it doesn’t live up to the (considerable) hype, then it disappoints; if it’s as transformative as people say it is, then there will be inevitable worry about how it affects jobs.

Where recruitment is concerned, however, machine learning should be neither feared nor scorned: its benefits are already becoming clear. It has the potential to bring speed, simplicity, and cost-effectiveness to slow, complex, and costly...

By Peter Linas, 22 June 2018, 0 comments. Categories: Applications, Employees.

Digital transformation: Preparing the business for perpetual change

The term ‘digital transformation’ has been bandied around a lot over the last few years, and frankly you’d be forgiven for being tired of hearing about it. But behind the hyperbole lies a key challenge for every business: how to update and innovate to remain competitive in a world of converging technology.

If done correctly, there are plenty of benefits associated with digital transformation. Automation and the digitising of systems can boost efficiency significantly, especially when they...

By Jim Bowes, 21 June 2018, 0 comments. Categories: CIO, Data & Analytics, Employees, Productivity.

Automation, orchestration and response: Evolution of incident management

The cybersecurity world is constantly growing. It never stands still, there is always some kind of threat, hack or vulnerability happening, making it nigh on impossible to keep track. Cybersecurity is like a high-stakes game where the bad guys get endless ‘lives’ during an attack and yet a single mistake from the good guys can cause a breach.

Nowadays, everybody uses SIEM (Security Information and Event Management) technology to consolidate alerts from their detection products into a single list...

By Vinaya Sheshadri, 20 June 2018, 0 comments. Categories: Identity, Security.

Organisations struggling with seamless customer experiences, MuleSoft argues

In a continually on-demand world, the key to success for organisations is seamless access across all channels. Alas, according to a new report from app network platform provider MuleSoft, many companies are struggling on that front.

The findings appear in the company’s Consumer Connectivity Insights 2018 study. The report, which surveyed more than 8,000 consumers globally, found that four in five (81%) saw banking, insurance, retail or government as providing a disconnected experience. More than half...

By James Bourne, 19 June 2018, 0 comments. Categories: App Platforms, Enterprise Mobility, Mobile, Productivity, Research.

Four steps to boost service management self-service portal uptake

Increasing self-service portal uptake for the service desk can be a yeoman’s task, and many organizations simply say the heck with it and focus on other things, things that they feel they have a better shot at addressing. While there may not always be specific ways to take on such a seemingly unyielding task, there are steps that can be taken to generate success.

Using a real-life example, my colleague Jeroen Janssen, a service management consultant, recently worked with the London...

By Nancy Van Elsacker Louisnord, 18 June 2018, 0 comments. Categories: Collaboration, Employee Education, Employees.

How secure mobile messaging is starting to make progress in healthcare

It goes without saying that healthcare data is vitally important to keep secure. Many health organisations are as a result a bit reticent when it comes to adopting new technologies – take recent stories around how millennial doctors are puzzled by fax machines, or how the NHS still has more than 10,000 of the machines in...

By James Bourne, 14 June 2018, 0 comments. Categories: Collaboration, Employees, Enterprise Mobility, Productivity.

The Dresner 2018 business intelligence verdict: Highlights and opportunities

The overall business intelligence (BI) landscape is a healthy one according to the latest report from Dresnor Advisory Services.

The latest 2018 Wisdom of Crowds Business Intelligence Market Study – all 187 pages of it – asserts that better decision making is the most important facet for BI this year, alongside improved operational efficiency and growth in revenues.

Among the highlights include:

Spending

More than half of organisations will increase BI spending with only 6% reporting a decrease in...

By James Bourne, 13 June 2018, 0 comments. Categories: Big Data, CIO, Data & Analytics, Mobile Analytics.

Invest in your employees’ mobile devices and see a serious dividend, argues Samsung

Organisations who invest ‘proactively’ in their employees’ mobile devices will see a significant uptick in terms of device management, customisation and enterprise applications, according to new research from Samsung.

The company recently conducted a survey of American senior executives, along with Oxford Economics, to better understand the economic realities of enterprise mobility and to help guide its customers in this area. The study reveals that BYOD cost savings are not as great as...

By James Bourne, 11 June 2018, 0 comments. Categories: BYOD, Employees, Enterprise Mobility.

“Microsoft 365 – that’s just Office 365, right?” Busting the myths of Microsoft’s enterprise portfolio

“As a Microsoft instructor, it’s not uncommon for me to hear: ‘Microsoft 365? That’s just Office 365, right?’” says Richard Keep, Senior Microsoft Instructor at Firebrand Training.

In reality, Microsoft 365 isn’t a rebrand of Office 365 – it’s the overarching term now used to describe Microsoft’s enterprise offering.

IT pros will find that it’s being

By Alex Bennett, 11 June 2018, 0 comments. Categories: Collaboration, Employees, Enterprise Mobility, Microsoft.

Most employees believe their CIOs aren’t receptive to their technology needs

Gartner’s latest survey has found that less than 50% of IT and non-IT workers believe their CIOs are aware of digital technology problems that affect them. It was found that 58% of European CIOs are more aware of technical challenges than American workers (41%) believe they are.

Whit Andrews, vice president and distinguished analyst at Gartner, said: “Non-IT workers aren't likely to use the IT help desk as their first source of assistance, and are less likely to believe in the value of their...

By Enterprise CIO, 06 June 2018, 0 comments. Categories: CIO, Employee Education, Employees, Enterprise Mobility.

Forget facial recognition: Let’s use AI to help gauge integrity

We’re hearing about more and more applications of AI-driven facial recognition systems, from checking identities at the airport to verifying board members for meetings. Taking things a step further, The Times reported recently that the Chinese city of Xinjiang has given its law enforcement officers Google Glass-like headsets equipped with facial...

By David Fulton, 06 June 2018, 0 comments. Categories: Authentication, Identity, Security.

How enterprise middleware will help fuel IoT, cloud and AI advent – with IBM leading the way

As the digitisation of business continues apace with cloud computing, the Internet of Things (IoT), and even artificial intelligence (AI) on the menu, the importance of employing middleware to connect legacy and new systems is increasing.

That’s the verdict of analyst firm Gartner in its latest note, which argues that spending in the application infrastructure and middleware market will break $30 billion globally this year.

IBM is at the top of the pile, Gartner argues, with $6.1bn in 2017 revenues...

By James Bourne, 04 June 2018, 0 comments. Categories: Big Data, Cloud , Enterprise Mobility.

Enterprise mobility and security: How to build a BYOD policy

As far back as 2012, Microsoft figures found that more than two thirds (67%) of workers already use their personal devices for work purposes – and that 87% of companies rely on their employee using personal devices to access business apps.

This, of course, is BYOD (bring your own device), and it’s more popular than ever before. Today’s mobile workforce benefits from easier collaboration, better tools and increased popularity – which is why remote teams and enterprise mobility are so...

By Tim Isaac, 01 June 2018, 0 comments. Categories: BYOD, Enterprise Mobility, Security.

Why CIOs are looking towards a different – not disappearing – role

At Cloud Expo Europe this year, the Ministry of Justice’s chief digital and information officer (CDIO) Tom Read took a refreshingly candid view of IT. “Nobody really cares about infrastructure — it’s the backbone,” he said, adding that “as much as possible, we need to stop talking about it and stop putting all our efforts into backend infrastructure.”

It’s the view of a technologist who just wants things to work. His central argument was around why CIOs should just let others...

By Eddie Ginja, 31 May 2018, 0 comments. Categories: CIO, Cloud , Employees.

Why data is key to ensure AI isn’t just a more intelligent ‘garbage in, garbage out’ process

Today, enterprises are going through challenging times. Customers are increasingly demanding personalised experiences and ‘predictive’ service quality. Enterprises need to be speedy, adaptable, agile and lean to deliver these experiences. As a result, artificial intelligence (AI) comes to the rescue of these organisations as they enable them to simplify complex operations, empower humans, create unified experiences, build smart, efficient processes and provide effective service orchestration to...

By Kalyan Kumar, 30 May 2018, 0 comments. Categories: Applications, Big Data, Productivity.

CIO job responsibilities in 2018: Driving business transformation and innovation

According to a Forrester report, CIOs are now viewed as the most important senior leaders in driving business transformation and innovation, and many believing they have more input than a CEO. Forrester highlights the CIO’s key role in supporting business change with technology playing a key part in breaking down barriers in the structure of organisations. These and more comprise the CIO's job...

By Nick Pike, 29 May 2018, 0 comments. Categories: CIO, Development, Employee Education, Employees, Enterprise Mobility.

P is for productivity: How Android 9.0 focuses on enterprise mobility

Did you catch any of the Google I/O coverage earlier this month? While Google’s developers discussed several impressive new technologies, none were more important for enterprise mobility than Android 9.0.

Believe it or not, some users have piloted tests dating as far back as March. As soon as this year’s annual developer conference came to a close, however, the company officially kicked off Android P—Android 9.0’s...

By Chris Koeneman, 25 May 2018, 0 comments. Categories: Android, Development, Enterprise Mobility, Productivity.

The real state of DevSecOps: Checking on automation, speed, and accuracy

Synopsys commissioned 451 Research to conduct a study on the state of DevSecOps. As described in the report “DevSecOps Realities and Opportunities,” it was found that only half of DevOps teams include application security testing (AST) in their continuous integretion and continuous deploypment (CI/CD) workflows. DevOps teams face both challenges and opportunities as they apply application security tools and...

By Meera Rao, 24 May 2018, 0 comments. Categories: CIO, Development, Security.

For enterprise cyber defence, there should be more than one solution

Enterprises face a dilemma when it comes to defence against today’s modern DDoS attacks: do they trust the surgical precision of an on-premise DDoS protection solution or go with a DDoS cloud scrubbing solution? It’s a tough decision for IT managers to make, as whichever option chosen will be the companies way of protecting themselves from cyberattacks. But, why even choose between the two? 

When it comes to defending from cyberattacks, enterprises need all the help they can get, so why not...

By Ronald Sens, 23 May 2018, 0 comments. Categories: Data & Analytics, Data Loss, Enterprise Mobility, Security.

How to handle digital transformation and collaboration at large enterprises

You’ve got a team of 500 and some of them have been with the business more than thirty years. They are still thriving, as is the business, and, overall, you are doing really well. It’s a promising time, but not one without its challenges, because large companies don’t work the same way that they used to.

One of the biggest but often overlooked challenges for large, legacy enterprises, is how to collaborate effectively at scale and how to move on from older systems. If you're seeking to...

By Johann Butting, 22 May 2018, 0 comments. Categories: Collaboration, Employee Education, Employees, Productivity.