Blackberry's free app-ology to users

Blackberry is offering free apps to their users after its internet service failed last week.

RIM has announced that their users will have access to apps worth more than $100 (around £55) in total for free, along with corporate customers getting a month of technical support.

The free software will be available on Blackberry’s App World in the next few weeks, with apps including Bejeweled, iSpeech Translator Pro and Vlingo Plus: Virtual Assistant. The offer will run until the end of the year.

Co-CEO of RIM, Mike Lazaridis, said: "We truly appreciate and value our relationship with our customers. We've worked hard to earn their trust over the past 12 years, and we're committed to providing the high standard of reliability they expect, today and in the future."

The compensation is the result of disruptions with Blackberry’s email, BBM and Internet service, making millions of users go without access for three days. This offer has caused a mixed reaction to some users.

Twitter user ‘KavisMusings’ said: “Blackberry promises free App to cover a lousy gap ! Some gaps aren't filled. Definitely not by apps !”

The outage is yet another problem for RIM as it competes to win over users and keep its existing consumers away from Apple and Android. The company has also faced poor reviews, product delays, disappointing sales and drops in shares.

 

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