Thin clients the way forward over classic desktops in financial sector, report notes

Thin and zero client adoption is surging forward in the UK wealth management industry, according to a research report published by IGEL Technology.

83% of wealth management organisations currently use some form of thin or zero client desktops, with more than half (58%) saying speed of deployment is the biggest benefit. This came ahead of flexibility (48%), better cost structure (48%) and ease of use and management (48%), which are all cited as key benefits.

Notably, the three biggest turn-offs with thin client deployment were implementation (40%) and connectivity (40%), which polled just ahead of unreliability and user dissatisfaction (37%).

The average number of desktops that are thin or zero clients is 22%, with PCs still making 46% of the number. A quarter (24%) of those polled are using notebooks in addition, while 19% are using tablets.

Similarly, within two years IGEL envisages that thin and zero client adoption will rise to 39% - and this is backed up by 96% who say that it is ‘likely or very likely’ that they will use more thin clients over the next 12 to 24 months.

This report makes particularly interesting reading. While the adoption of tablets and notebooks isn’t huge, there’s certainly a trend towards getting rid of the clunky traditional desktop machines. Given this is arguably one of the slower moving industry sectors, this constitutes steady progress.

“Although the financial services sector can be notoriously tough when making purchasing decisions, often gravitating towards the most competitive deal available at the time, there must also be a failure on the part of the IT industry,” noted Simon Richards, IGEL UK&I managing director in the report.

“With the mix of technologies and desktop providers, no vendors appear as yet to have convinced the wealth management industry of their vision on how best to deploy a thin desktop environment,” he added.

According to the report, there is no clear winner in the back end vendor race, with Citrix, VMware and Microsoft all garnering between 40 and 49% of share respectively.

 

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