How enterprises need to invest in mobile to get the best out of its millennial workforce

(c)iStock.com/Erik Khalitov

Today, one in three of all employees are millennials – born between 1982 and 1994. By 2025, that age and beyond will represent 75% of the overall workforce. Enterprises need to recognise this by investing in mobile, as a new research study from IDG and Randstad Technologies shows.

The research shows that, according to 70% of respondents, mobility is the highest priority technology to support the changing workforce needs. More than three quarters (78%) of IT leaders have seen an increase in their organisation’s mobile and remote workforce, while 60% of IT leaders plan to increase investments in mobile within the coming 12 months.

The survey comprised more than 130 responses from IT professionals at companies with more than 1000 employees, and saw a wide variety of technologies seen as essential to supporting a “millennial shift.” Alongside mobile was communication and collaboration tools, cited by 57% of respondents, security management (43%), cloud computing (40%), virtualisation (35%) and social media (33%).

Also uncovered were the key trends related to the “millennial shift” shaping business strategy over the next 12 months. Alongside increasing the mobile and remote workforce was, again, increased use of collaboration and communication tools (73%) and changing security requirements (57%).

Today’s millennial workforce, according to the report, “want a better balance between life and work than their parents had” and “crave collaboration and feedback, preferably all positive.” Yet here’s the problem; although many IT departments claim they are preparing for the shift as more and more millennials enter the workplace, large gaps remain. Rob Hubley, delivery director at Randstad Technologies, describes it as a “quiet crisis.”

So what needs to be done from here? Randstad put together a bullet point list of how to embrace the millennial workforce. Which of these do you agree with?

  • Implement a BYOD policy
  • Adopt cloud-based email, collaboration tools and project management systems
  • Make mobile- and cloud-based security a top priority
  • Provide ways for employees to build their own careers based on their interests
  • Provide high-quality online training
  • Use collaboration and communications tools that empower employees (and contractors) to work together
  • Offer opportunities to “do good” on company time
  • Use service and staffing providers to supplement your workforce and fill skills shortages

 

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