Life, mobility, and the pursuit of (government) happiness: A guide

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For many government agencies, slow technological adoption makes it particularly difficult to hire, develop, and retain talent, making it costly to an organisation’s finances and overall expertise. When it comes to mobility however, Gartner and MOBI agree that there’s hope. If government agencies can capitalise on four distinct enterprise mobility trends in 2016 and beyond, their mobility programs and employee performance can be drastically improved.

Analytics

Incorporating analytics into government enterprise mobility programs will result in more personalised and satisfying interactions that uncover future effectiveness trends and needs. Agencies will be able to more accurately evaluate programs, utilise resources, comply with management, policies, and contracts, and detect fraud. These improvements will enhance government offerings while simultaneously integrating them into shared, interdepartmental architecture.

According to a white paper published by Enterprise Mobility Exchange, using analytics will also ensure quality data access, providing additional resources that can be used for information, business, and stakeholder value assessment purposes. By increasing information utility capabilities, enterprise mobility becomes an effective organizational tool.

Automation

Through the use of automation, machine behavior can adapt and be shaped by experiences rather than manual configuration. Things like deep neural networks, autonomous vehicles, virtual assistants, and smart advisors are the future of government technology and provide an outlet for seamless communication between agencies and/or their machinery.

An Enterprise Management Associates report discovered that higher-quality interactions, controls, and workflows that move governments beyond traditional thinking and incremental improvement are the most sought-after benefits of automation. This improved functionality will equip agencies to satisfy new-age security, risk, and compliance issues while also providing data analysis capabilities, efficiently replacing or augmenting labor forces to optimise material handling, surveillance, and maintenance tasks.

Software-defined architecture

This organizational framework will change the way government services are offered to the public. Software-defined architecture will enable these services to evolve more dynamically and to more usefully deploy or use infrastructure, making this technology integral to the digital government of tomorrow and its potential Internet of Things interactions according to ACM.

New software-defined technologies, like Identity Access Management for example, will increase both the collaboration between the public and private sector and the interoperability of government agencies, protecting sensitive data while empowering governments with never-before-seen capabilities.

Risk-based security

According to a MobileIron report, government agencies are less prepared for and more vulnerable to mobility security threats than private sector organisations. Among other concerns, this report found that 61% of government organizations have non-compliant devices, 48% have missing devices, and 34% have devices operating under outdated policies.

These statistics indicate the necessity of risk-based security. This new-age security method offers agencies more knowledgeable decision-making, wiser resource allocation, and sounder understanding of the impact operations have on assets and people.

Conclusion

By embracing these trends sooner rather than later, governments can transform their mobility program into a tool that increases employee effectiveness and collaboration while minimizing costs through digitalisation. Enterprise mobility success in government will largely depend on how well these trends are adopted and implemented moving forward.

The post Life, Mobility, and the Pursuit of (Government) Happiness appeared first on MOBI.

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