Research reveals surprising cost of ownership for enterprise mobile devices
A mobility rollout has several potential pain points for enterprises, from technological complexity, to cultural issues. But the issue of price has been uncovered by new research from security and management provider Wandera, which has found UK enterprises spend on average more than £1,200 per device per year.
The report, entitled “Uncovering the True Costs of Enterprise Mobility” and written in partnership with RedShift Research, found that in the US, the cost of maintaining a mobile rollout is 116% more than is commonly expected, while in the UK it was 103% greater. Overall, enterprise mobility programs cost British businesses £13.2 billion per annum, compared to $51.9bn (£25.7bn) for the US.
Wandera broke down the cost per device into seven buckets; security, services, IT costs, hardware, and carrier charges – plan, extras, and worryingly, bill shock. With this in mind, the security firm argues that between 45% and 65% of the overall cost is controllable. For US businesses, up to $407 can be saved per device, compared to £352 for the UK.
“Too many enterprises believe their TCO rarely reaches beyond $1,000 per annum,” the report notes. “But we can see from this study that this significantly underestimates the true costs.”
The study also examined how different operating systems affect cost of ownership. In both US and UK markets, mobile devices with Android OS (94% for UK, 97% for US) deliver the lowest TCO. Windows devices deliver the highest for US enterprises at 112%, compared to iOS at 100% for the study.
Wandera has also put together a total cost of ownership calculator (TCO), which you can find here.
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