Apperian research shows more firms pushing larger numbers of enterprise apps
The results are in from Apperian’s latest enterprise mobility survey: demand for custom mobile apps continues to go up, while more companies are pushing larger numbers of enterprise apps to their employees.
The study, conducted by CITO Research, found largely positive developments from last year but challenges remain. The primary benefit organisations look for with their enterprise mobility program is improved business processes, as cited by 30% of respondents. Increases in productivity (23%), competitive advantage (20%), and greater employee satisfaction (14%) were also cited.
Yet the move towards custom apps continues. Increasingly, organisations are looking to build custom productivity apps; 56% of those polled say they have the most positive business impact, ahead of field service (50%) and sales (44%) applications.
Organisations polled say their main strategy for driving app adoption is enabling mobile access to critical enterprise systems (58% of respondents). Other strategies include offering key apps to employees (41%), adopting an enterprise app store (35%), and promoting apps internally (35%). All of these options are more widely used when compared to last year, while setting up a help desk for mobile users has gone up significantly (6% in 2015, 25% in 2016).
The vast majority of corporate employees (91% of organisations) are being equipped with apps, while the numbers go down significantly for hourly workers (39%), contracted workers (30%) and business partners (28%). Almost half (45%) of firms with more than 10,000 employees are giving apps to at least 5,000 overall; for all organisations surveyed, this number drops to 26%.
In terms of issues, Apperian argues organisations still struggle with complexity challenges – multiple operating systems and management methods – while other respondents say they have difficulty reaching BYOD, contracted, or unmanaged devices.
The report advocates five key tips to take action on enterprise mobility programs: equip the extended enterprise; find apps that matter; get more mobile metrics; deploy fine-grained security; and take action. “The time is now for enterprise apps,” the researchers conclude. “Your competitors are launching apps, and so should you. Competitive advantage is hard to achieve, but the risk of falling behind is greater.”
You can find the full report here.
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