Data security most important metric for healthcare CIOs, research notes

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A survey of more than 100 IT leaders from secure texting service provider Spok has revealed that for CIOs, increased data security is more important than improving patient and physician satisfaction.

The findings come from the company’s latest report, titled ‘The Healthcare CIO Perspective On Supporting Clinical Workflows’, which examines the need for healthcare professionals to roll out mobility strategies in their organisations, as well as the context behind mobility planning and enablement.

81% of respondents said improving data security was their prime business goal over the coming 18 months, compared to 70% and 65% for patient and physician satisfaction respectively. Alongside that, 82% of those polled said their investment decisions were based primarily around those which best met clinician and organisation needs, while ease of use (80%) and ability to integrate with current systems (75%) was also seen as important.

Again, security of data was seen as key when it came to driving selection and deployment of mobile applications. Secure messaging and comms among the care team was cited by 84% of those polled, with access and integrations to electronic health records (EHR) cited by a similar number (83%).

“One of the challenges for CIOs is to find and implement technologies that achieve multiple goals,” the company notes. “If a single solution can address several goals/challenges, it can save time and money by reducing research, tech purchases and implementations, and maintenance costs over time.

“CIOs must also bring the business needs of the organisation and preferences of individual users (especially physicians) into account, as well as comply with a myriad of federal regulations and accrediting organisations. And leaders are balancing the needs and requests of today with an anticipation that patient-centred care is the future,” it adds.

Elsewhere, the report also had a little bit of time to blow its own trumpet; more than two thirds (68%) of respondents said rolling out a secure texting solution was among its current projects, while the primary success metric of whether such a system works is through adoption by physicians (78%).

You can find out more and read the full report here (email required).

 

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