‘Intelligent enterprise index’ shows organisations struggling with new paradigm
A new report from Zebra Technologies aims to measure ‘company intelligence’ – and finds that many companies are struggling in that department.
According to the study, which polled more than 900 IT decision makers across nine countries and five continents, almost half (48%) of companies quizzed were at least on the way to becoming an ‘intelligent enterprise’ scoring between 50 and 75 points out of 100 on the scale. Only 5% of companies, however, scored more than 75.
So what does an intelligent enterprise comprise? For Zebra, it involves a framework which is based on a wide range of technology solutions, integrating cloud computing, mobility, and the Internet of Things (IoT). This can help organisations automatically ‘sense’ information from enterprise assets, and then take actionable insights in real time, to the right person, at the right time. Add to that a score for how prepared organisations are for the onslaught of the IoT – business engagement, and developing a return on investment – and you have a heady mix.
Onto the statistics themselves. 42% of organisations spend more than $1 million towards IoT annually, with an average of $3.1 million per year. More than half (57%) of companies say they have an IoT vision and are currently executing their IoT plans, although just over a third (36%) say they currently have company-wide deployment.
More than three quarters (77%) of firms say they have a method in place to measure ROI from their IoT plan, while a similar number (70%) say they share information from their solutions with employees more than once a day. Of the latter number, two thirds say they share in either real or near-real time.
“An ‘intelligent enterprise’ is one that leverages ties between the physical and digital worlds to enhance visibility and mobilise actionable insights that create better customer experiences, drive operational efficiencies or enable new business models,” said Tom Bianculli, Zebra chief technology officer. “This is a journey for enterprise organisations so we wanted to see where most companies are in the process.
“Clearly, many are still forming their IoT strategies, but we are seeing segments that have identified targeted use cases and are aggressively deploying solutions.”
The findings from this study are similar to a report released by Microsoft, alongside YouGov and Goldsmiths, University of London, earlier this week. The Microsoft report focused more on overcoming cultural change within organisations rather than technological aspects; 53% of companies polled there said they were currently investing in digital transformation initiatives, with the same number admitting their industries were ripe for disruption within two years.
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