How enterprise mobility will influence healthcare in 2018
Medical facilities are constantly pushing the envelope when it comes to innovation and new technology. So, it should come as little surprise that the healthcare industry is one of the largest global adopters of enterprise mobility—93% of healthcare professionals use a mobile device for work every day.
As the holiday season approaches and a large portion of the healthcare industry enters 2018 planning mode, however, each organisation needs to revisit how it’s currently leveraging mobile technology. Today’s strategies may work extremely well, but when corporate goals and/or patient demands inevitably change weeks down the road, will these strategies still maximize future business success?
The most effective healthcare mobility programs don’t just enhance and add value to enterprise IT efforts, though—they embolden a company to capitalise on new technologies and market trends faster than ever before. Looking forward, how will the healthcare industry use mobile technology in 2018 to take advantage of the industry’s digital evolution?
Treating more than the patient
While an apple a day may not keep the doctor away 100% the time, healthcare companies certainly aren’t shying away from unorthodox treatment options. In fact, doctors are increasingly thinking outside the box to improve patients’ wellness before an ambulance ride or emergency room visit is ever necessary.
In 2018, look for organizations to begin to treat negative social environments as aggressively as illnesses. Many doctors will include not only the patient, but their friends, family members, and other familiar social groups into treatment plans for the very first time—that means mobile connectivity and constant communication will become even more critical to patient care than it already is.
By leveraging mobile technology and cutting-edge applications, healthcare enterprises will be able to give multiple people a stake in their loved one’s recovery processes—increasing the likelihood that patients follow through with their prescribed treatment plan and achieve a better, healthier outcome at the end of the day.
All about the experience
Mobile technology has revolutionised many of the healthcare industry’s time-consuming, labor-intensive processes. As more and more businesses use enterprise mobility to drive digital transformation efforts, look for these devices to transform fundamental business models, too.
Smartphones and constant mobile connectivity will turn treatment into a competitive product—one that is largely differentiated by customer experience and convenience. While patients have had the ability to compare doctors, facilities, and treatment options online for several years, mobile application functionality will evolve to further optimise the patient experience.
By integrating data from multiple treatment systems into user-friendly mobile applications, healthcare companies will enable individuals to maintain their own medication schedules, perform biometric tests, and even schedule appointments remotely. Doctors can then use their own device(s) to track and manage each patient’s success, which ultimately saves time and optimizes productivity by taking administrative tasks off these professionals’ plates.
The dawn of digital transformation
In addition to overhauling traditional treatment methods and enhancing patient experiences, the healthcare industry’s digital transformation will also evolve facilities beyond Electronic Medical Records (EMRs) toward Customer Relationship Management (CRM) solutions instead. This move is advantageous for several reasons: it allows providers to manage more extensive care teams, increase patient well-being and satisfaction, and provide more efficient treatment because records are easily stored, transported, and communicated.
In fact, almost half of healthcare chief information security officers (CISOs) already use mobile applications to store, view, and communicate patient health records. Of those that are still stuck with an outdated EMR system, 83% have these applications at the top of their enterprise mobility wish list because of their ability to aggregate data, drive innovation, boost recovery times and outcomes, and cut costs.
Is your company’s mobility program prepared for 2018? How will it leverage mobile technology to improve patient care and business operations? Talk to one of our enterprise mobility experts or leave your thoughts in the comments below. If you’d like to learn more about the healthcare industry and its modern mobility trends, download MOBI’s industry report today.
The post How Enterprise Mobility Will Influence Healthcare in 2018 appeared first on MOBI.
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