Are strategic partners an MMS provider’s best feature?
You’ve probably heard “It’s not what you know, it’s who you know,” a hundred times by now. Being an expert is great, but in an industry as complicated as enterprise mobility, no single company or solution gets the job done by itself.
The most successful mobility program managers keep this in mind any time they evaluate a managed mobility services (MMS) vendor. While it’s important each one has adequate expertise and easy-to-use software, a growing number of enterprises also understand the value strategic global MMS partnerships can unlock.
A well-connected MMS solution benefits any business. In addition to cost savings and workflow optimization, an MMS ally with global partners can create a more satisfying and comprehensive mobility solution, increase end-user expertise and exposure, and improve an organization’s mobile technology and security.
A one size fits all solution
Enterprise mobility programs are unique—what’s priority number one for Company A might not even be on Company B’s radar. This variance, when combined with increasingly rapid tech development cycles, has made it almost impossible for any single MMS company to keep up with the current pace of customer demands.
Each provider possesses a different set of skills, knowledge, products/services, and industry relationships, making external partners an absolute necessity in today’s competitive MMS environment. It’s certainly important that industry partners offer a business new and desirable services and technologies, but the most successful vendors also make sure these partners align strategically with their customers.
In addition to enhancing and expanding MMS company product/service offerings, strategic MMS partnerships also equip end-user support efforts with around-the-clock global capabilities (so work can get done from anywhere at any time). Simply put, partner-enabled mobility solutions make life easier for your IT department.
Increases expertise and exposure
Two heads are always better than one, especially when it comes to something as complicated as enterprise mobility. With a global network of strategic industry partnerships in place, MMS providers have access to a much larger pool of subject matter experts. That means even the toughest mobility program challenges can be understood and resolved swiftly.
Specialized knowledge isn’t the only benefit however. An MMS vendor with the right partnerships can also increase a customer’s brand exposure, unlocking new revenue channels and opportunities for them in the process. At the very least, these tech alliances establish new brand connections to a vast corporate network and increase an organization’s integration potential—not too shabby for a consolation prize.
As more and more businesses rely on mobile technology to drive financial growth, success is increasingly being defined by how effectively and efficiently new solutions can be adopted and implemented; more mobility experts usually lead to more expedient and satisfying outcomes.
Improves technology and security
Making sure your mobile technology is updated and protected has never been more important. With multiple MMS partners, it’s also never been easier to do. By pooling technologies and resources together, global networks are more likely to identify threats and resolve data vulnerabilities.
An expansive pool of shared resources also means partner-enabled MMS customers can scale or migrate their programs with much less effort than a competitor doing it on their own. Faster changes mean more impactful decisions and competitive advantages that are cheaper and quicker to create.
Partner networks also foster increased enterprise communication—if one company succeeds, everybody else does too. Information that’s uncovered or unknown to some parties can be instantly shared, making each company more competitive and safe.
Who you choose to work with matters; MMS vendors with large multinational partners are not only your best chance at satisfying end users, but also give you the ability to manage enterprise mobility on a global scale like never before.
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