Gartner warns majority of organisations have low BI and analytics maturity
If you’re worried about not getting very far with business intelligence (BI) initiatives at your organisation, you may not be alone. According to a new study from Gartner, almost nine in 10 firms polled were classified as having ‘low’ BI and analytics maturity.
The findings, which are based on more than 800 responses collected by the analyst firm between October last year and June, argue organisations are either ‘basic’ or ‘opportunistic’ in their processes. This usually means organisations will have BI capabilities predominantly based around spreadsheet analysis and personal data extracts. Organisations will neither have a centrally-led management system in place, individual business units instead pursuing their own ad hoc data and analytics initiatives.
To put everything together and create a holistic approach, the areas of strategy, people, governance, and technology need to be addressed. Gartner has a four-pronged approach to this. First, organisations need to develop data and analytics strategies with a clear vision; coordinating with IT and business leaders and building any strategy as continuous and dynamic. Secondly, with the latter point in mind, a flexible organisational structure needs to be created with ongoing training.
Regarding governance, Gartner notes that the majority of organisations with low BI maturity will not have any form of data governance program in place. “Analytics leaders can consider governance as the ‘rules of the game.’ Those rules can support business objectives and also enable the organisation to balance out the opportunities and risks in the digital environment,” Gartner notes. Finally, organisations need to create integrated analytics platforms which can support a broad range of uses – in particular, platforms that extend their current infrastructure.
“Low maturity organisations can learn from the success of more mature organisations,” said Melody Chien, senior director analyst at Gartner. “Without reinventing the wheel and making the same mistakes, analytics leaders in low BI maturity organisations can make the most of their current resources to speed up modern BI deployment and start the journey toward higher maturity.”
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