Organisations struggling to complete digital transformation initiatives – with revenues suffering

Mind the gap please! New research from application connectivity provider MuleSoft has revealed the vast majority of organisations will struggle with revenues if they fail to complete their digital transformation initiatives – and a skills gap is at the heart of the problem.

The study, which polled 650 IT decision makers (ITDMs) across seven countries and four continents, found 81% of respondents expect to see a negative impact on revenue in the coming 12 months if they fail to complete initiatives. What’s more, two in three ITDMs said they were unable to deliver all projects asked of them last year.

The primary issue with skills is around integration, or lack of it; 89% of those polled said integration challenges were slowing or hindering digital transformation within their organisations. There appears to be a lot of work to do; while organisations polled were using on average more than 1,000 individual applications across their business, only 29% are currently connected together.

Time appears to be at a premium for developing new skills as well. ITDMs spend around two thirds of their time on keeping the lights on, as opposed to innovation and development projects. The vast majority (93%) of respondents admit their app development process could be more efficient, while a four in five (83%) say software assets are rarely reused when it comes to developing new services.

Naturally, MuleSoft will have something in its portfolio to remedy this situation – its documentation on eliminating point to point integration and simplifying infrastructure makes for interesting reading – but the research shows the skills gap isn’t getting any narrower.

“There is growing impatience at a business level to make the goals of digital transformation a reality right now, as those that fall behind will start to lose revenue and market share fast,” said Ross Mason, MuleSoft founder and vice president of product strategy in a statement. “Today, CIOs and IT decision makers are under a huge amount of pressure to meet business expectations, but it’s clear that they are struggling to keep up.

“Integration challenges are creating an IT delivery gap, and organisations can no longer afford to let it drain time, resources and budget,” Mason added.

 

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