Survey shows how organisations are looking to improve their enterprise apps in 2018
New year, new plans for organisations: according to a new survey from Sapho, more than three quarters of companies plan to upgrade their enterprise apps this year to help improve employee experiences and productivity.
Of the 160 IT directors, CIOs and CTOs polled at organisations with more than 1,000 employees, 94% say they will likely upgrade some of their apps next year. Primary drivers for improving enterprise apps is providing a better user experience, increasing data security, and improving employee productivity. 56% of those polled said they want a consumer-level UX, while a similar number (54%) said they want to use fewer apps.
But it is not just a simple case of moving to fancy apps at the drop of a hat. Some organisations struggle with moving to cloud-based apps due to security and compliance concerns, Sapho argues, while many legacy applications will struggle to be replaced as they are ‘so deeply ingrained in daily business processes.’
It is this integration with existing systems which is a key priority. 84% said they require tools that integrate with the data in existing systems, while 74% said they require tools that integrate with on-premises solutions and 71% require tools which leverage with existing infrastructure.
“There is a desperate need to modernise the employee experience of enterprise applications,” said Fouad ElNaggar, Sapho CEO and co-founder in a statement. “Enterprises have spent trillions of dollars on applications to increase employee productivity and satisfaction, and yet employees avoid them due to their complex workflows and hard-to-use interfaces, which haven’t changed in 20 years.
“The lack of application usage is now starting to impact bottom lines which gives CIOs and IT departments a window to strategically impact their business,” added ElNaggar.
Read more: Why CIOs say the cloud isn’t replacing on-premises systems
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