Invest in your employees’ mobile devices and see a serious dividend, argues Samsung

Organisations who invest ‘proactively’ in their employees’ mobile devices will see a significant uptick in terms of device management, customisation and enterprise applications, according to new research from Samsung.

The company recently conducted a survey of American senior executives, along with Oxford Economics, to better understand the economic realities of enterprise mobility and to help guide its customers in this area. The study reveals that BYOD cost savings are not as great as expected in the long term.

Today, almost everyone carry their mobile phones to work. Almost 80% of the survey respondents said that employees cannot do their jobs effectively without their mobile phones, whereas three-quarters said that mobile devices are important to workflows. Though BYOD remains to be a popular trend in today’s modern work culture, organisations increasingly support employee costs; to support this fact, the survey found only 17% of organisations providing mobile phones to all of their employees.

Organisations who provide phones to some or all their employees see measurable value in terms of productivity, ease of collaboration, and the ability to get the job done in a timely manner. But BYOD respondents report lower satisfaction rates with their mobile devices when used as work tools (69% vs. 78% or more for those at companies that provide devices to a significant portion of their workforce). According to the study, those companies who provide mobile phones to more than 20% of their workers are likely to have the most mature mobile enablement strategies, in terms of their management policies and mobile workflows.

Elsewhere, Seattle-based NetMotion Software has launched the world’s first operational intelligence platform designed especially for enterprise mobility. The company’s software platform offers enterprises unprecedented visibility and control of their mobile deployment using previously untapped information on mobile devices. Moreover, it helps the IT by solving mobility problems automatically, enhancing mobile performance, ensuring security and compliancy, and controlling data usage and costs across any network.

The software accumulates real-time data and analytics on mobile workers, Wi-Fi and cellular networks, applications and devices, providing a comprehensive view of the entire mobile deployment and enabling fine-grained control. It can dynamically change application, device or networking configurations on any network to control user experience, application priority, security compliance, data usage and more.

Phil Hochmuth, program director for enterprise mobility at IDC, said: “Operational Intelligence platforms are an important development for enterprise IT teams giving them visibility and control of how end users, applications, devices, network infrastructure, and internal and external services all interact. NetMotion has applied the principles of operational intelligence to enterprise mobility. Enterprises can leverage the unique troves of data they collect including network and packet inspection, monitoring of user and application behaviour and network performance.”

 

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