Opinion Technology moves at a remarkable pace of acceleration. For enterprises, that means “the perfect solution” is a dynamic moving target. Unfortunately, your mobile spend capacity and business requirements are not as dynamic, so creating a mobility program for those needs is no small feat. Does that mean that the speed of mobility will always outpace your capacity to engage and harness it for your enterprise?
To answer that, we need to look at three specific areas where a DIY approach can come up short when creating the right mobility program:
- Technology refreshes
- Flexible and always-available support
- Lifecycle management to tie it all together
Mobile device procurement can be a source of great frustration. Meeting your business objectives while tracking with the most current mobile devices and technology can be expensive. The impact of mobile spending for all enterprises is increasingly significant with worldwide spending on mobility solutions forecast to reach $1.8 trillion by 2022. It’s extremely difficult to stay current if your core business competency isn’t managed mobility.
Effective support is a must-have, but training and retaining ample personnel to provide an always-available support resource to your employees is easier said than done. Businesses trying to answer these pain points in-house usually struggle with adequate expertise, speed to answer calls and general frustration and lost productivity. The result is often falling behind your competitors and customer expectations over the course of the mobile device lifecycle.
Managing the 360-degree lifecycle of mobile technology involves more than just gating support. You need a comprehensive mobility program that ties together the hardware, software, accessories and services while remaining flexible enough to keep pace with technology trends.
The speed of all of this can be dizzying but finding the right pure-play mobility partner can give you “one hand to shake” and real peace of mind to allow you to focus on what your business actually does.
Editor’s note: You can read more from this series by visiting here.
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