Why wearables need to be seen as the latest wave of enterprise lifecycle technology

With recent announcements and new lifecycle technology launches, wearables are the latest asset to make a push at the enterprise level. By 2020, experts believe there could be as many as 830 million wearable devices in use worldwide.

Today’s wearable technology market is growing annually by more than 15%—at this...

By Chris Koeneman, 05 April 2019, 0 comments. Categories: Applications, Employees, Enterprise Mobility, Productivity, UX, Wearables.

It’s not me, but it is probably you: How IT still views employees with contempt on cybersecurity

A new report from software as a service (SaaS) operations management and security platform BetterCloud begins with a blunt message. “While cybercriminals, hacktivists and ransomware often make a big splash in the news headlines, the reality is that the biggest security threat is often right in front of you.”

According to the study, which featured survey data from 500 IT professionals, the ‘well-meaning but...

By James Bourne, 03 April 2019, 0 comments. Categories: CIO, Data Loss, Employee Education, Employees, Security.

Case study: How the National Crime Agency looks to squash the cybercriminals at source

Ben Russell, head of cyber threat response at the National Crime Agency (NCA), wants to get one thing clear. “We’re not a regulator – we’re not here to dish out fines,” he says. “We’re here to support businesses, investigate the criminals and try and catch people in order to help.”

The agency is not here to judge, or enforce anything in particular, but to help businesses if they...

By James Bourne, 03 April 2019, 0 comments. Categories: Case Studies, Data & Analytics, Employees, Privacy, Security.

Machine learning engineer is the best job in the US – according to Indeed

  • Machine learning engineer job openings grew 344% between 2015 to 2018, and have an average base salary of $146,085
  • At $158,303, computer vision engineers earn among the highest salaries in tech
  • The average base salary of the 25 best jobs in the U.S. according to Indeed is $104,825, and the median base salary is $99,007
  • Agile coach is the highest paying job with an average base salary of $161,377
  • 9 of the top 25 jobs in the U.S. this year are in tech fields according to Indeed
  • Five jobs are heavily dependent on applicants’...

By Louis Columbus, 02 April 2019, 0 comments. Categories: Applications, Employee Education, Employees.

Why no-code platforms are key digital transformation tools rather than a shadow IT nightmare

Thanks to digital transformation, every enterprise today is a software company – whether or not they’re in the business of application development. The need for software hits an organisation from all sides and is so explosive that it can no longer be contained by IT departments. The evolving digital needs of consumers are just the tip of the iceberg. Internal processes like workflow and administrative applications can’t be forgotten in the race...

By Chris Obdam, 29 March 2019, 0 comments. Categories: Applications, Development, Employees, Enterprise Mobility, RMAD.

Verizon finds organisations increasingly sacrificing security to ‘get the job done’

Have you ever been working on a project and, knowing it was a choice between ensuring security and getting to deadline, been forced to go with the latter? If you have, according to a new report, you have plenty of company.

The latest Verizon Mobile Security Index, published earlier this month, found almost half (48%) of the more than 600 survey respondents had sacrificed the security aspect of their work in order to ‘get...

By James Bourne, 28 March 2019, 0 comments. Categories: Data & Analytics, Employee Education, Employees, Enterprise Mobility, Security.

Not if, but when: The value of cybersecurity awareness

For businesses, a cyber-attack is not a matter of “if” but “when”. Every business is at risk of a cyber-attack. In 2018 alone, cyber-attacks on organisations cost the UK economy tens of billions of pounds, with 7 out of 10 companies falling victim to a cyber-attack or breach.

According to the 2017 Data Breach Investigations Report, more than

By Vinaya Sheshadri, 26 March 2019, 0 comments. Categories: Data & Analytics, Data Loss, Employee Education, Employees, Security.

CXOs increasingly suspicious of employees when it comes to data breaches

When a data breach occurs – and unfortunately today it is a question of when rather than if – then looking for the responsible party and safeguarding against future events is a matter of course. Yet according to new data from security provider Egress, the C-suite differs from their employees in terms of who is to blame.

The study, which polled more than 250 CXO executives and 2000 employees across the UK and US,...

By James Bourne, 25 March 2019, 0 comments. Categories: CIO, Data Loss, Employee Education, Employees, Security.

Scope AR secures $9.7m series A funding to provide enterprise AR expertise

Meet Scope AR. The San Francisco-based startup aims to in its own words ‘help make any worker an instant expert with augmented reality’ – and it has secured $9.7 million (£7.4m) in series A funding to help achieve that goal.

The funding round was led by Romulus Capital, with existing investors Angel ListHaystack, New Stack Ventures, North American Corporation, SignalFire and Susa Ventures all...

By James Bourne, 21 March 2019, 0 comments. Categories: App Platforms, Employees, Enterprise Mobility, UX, Wearables.

Enterprises see great benefits in automation and RPA – but aren’t able to take advantage yet

The vast majority of enterprises see the benefits in deploying intelligent automation tools – but fewer than half have put their money where their mouth is, according to a new study.

Data from low-code development platform Appian, in its latest Future of Work survey, has found only 46% of organisations polled had deployed intelligent automation while 86% said integration would improve customer experience.

By James Bourne, 14 March 2019, 0 comments. Categories: Applications, Employees, Enterprise Mobility, Productivity.

10 ways AI and machine learning are revolutionising omnichannel

Disney, Oasis, REI, Starbucks, Virgin Atlantic, and others excel at delivering omnichannel experiences using AI and machine learning to fine-tune their selling and service strategies. 

AI and machine learning are enabling omnichannel strategies to scale by providing insights into the changing needs and preferences of customers, creating customer journeys that scale, delivering consistent experiences.

For any omnichannel strategy to succeed, each customer touchpoint needs to be orchestrated as part of an overarching customer...

By Louis Columbus, 12 March 2019, 0 comments. Categories: Applications, Employees, Marketing.

What ITIL 4 means for AI and automation in IT service management

Eight years in technology time is equivalent to decades, it seems, now that digital transformation is driving lightning-speed change. So, it was high time to release a new version of ITIL, which was last updated in 2011. There are a lot of questions about what the forthcoming publication, ITIL Foundation, ITIL 4 edition, has to say about the many changes that have taken place in IT service management (ITSM) since the last update. This includes delivery models like cloud and new approaches like DevOps.

IT...

By Dr. Akhil Sahai, 11 March 2019, 0 comments. Categories: Applications, Cloud , Collaboration, Employees.

Why SIEM alone is not able to stop insider threats

Hackers come in many forms. They could be a single person acting alone or an organised group of individuals with nefarious intent. With so many possible origin points and numerous varieties of attacks it can be very difficult to prevent them all, let alone figure out where they are coming from and who is perpetrating them.

Owing to how complicated investigating and solving these incidents can be, sometimes it is easier to...

By Pablo Guilamo, 28 February 2019, 0 comments. Categories: Employees, Enterprise Mobility, IoT, Malware, Security.

How enterprise innovation is being stifled by lack of skills, support – and a fear of failure

Organisations want – or need – to innovate. Yet it’s not as simple as we’d all hope. According to a new report from IT services provider KCOM, multiple issues are leaving businesses scratching their heads when it comes to digital transformation.

The study, which polled 250 business leaders and C-suite decision makers, found a lack of support from senior stakeholders was the greatest inhibitor of change,...

By James Bourne, 12 February 2019, 0 comments. Categories: CIO, Employees, Productivity.

Disaster recovery best practice: Taking care of business with cloud PCs

IT leaders know the numbers: According to FEMA, 40 percent of businesses fail to recover from a disaster. That’s why disaster recovery (DR) planning is one of the top priorities for IT teams. When a business disruption happens, such as a natural disaster, what is the most effective and affordable way to jumpstart productivity once people are safe? The good news is that with cloud computing, a natural disaster doesn’t also have to be a financial...

By Brad Peterson, 12 February 2019, 0 comments. Categories: Cloud , Employees, Productivity.

A bird’s eye view of enterprise security: From reaction to prevention

The cybersecurity space has become incredibly convoluted - a simple organic search of “cybersecurity solutions” will generate approximately 28,500,000 results. The nature of cybersecurity makes it a constantly moving target, but the sheer number of tools and methods designed to combat the dizzying array of threats is enough to make any corporate leader’s head spin as they contemplate which technologies achieve what and which are worth the investment.

By Ted Ross, 11 February 2019, 0 comments. Categories: Employee Education, Employees, IoT, Malware, Security.

Organisations struggle with digital transformation strategy amid changing employee expectations

Stop us if you’ve heard this one before: a new study from SoftwareONE has found that the majority of organisations are willing to adopt and integrate digital workspace technology, but don’t have a defined strategy in place.

The report, which was put together alongside Vanson Bourne and polling 250 IT and business decision makers, found, perhaps unsurprisingly, that almost all (99%)...

By James Bourne, 04 February 2019, 0 comments. Categories: Applications, CIO, Employees, Enterprise Mobility.

The reality of augmenting workers’ skills: Augmented reality in the enterprise

The numbers that flocked to the App Store and Google Play revealed the extent to which Pokémon Go caught the public’s imagination. At its heart was augmented reality technology, and before long the broader potential beyond the parameters of media and entertainment was decisively cemented. The traction has, in fact, provided a wakeup call for many online businesses to assess how putting a digital layer over the physical world could be harnessed...

By Maurizio Canton, 01 February 2019, 0 comments. Categories: Cloud , Employees, Enterprise Mobility, UX.

Separating hype from reality: Exploring AI in IT service management

IT service teams are under continuous pressure to do more with less while also delivering superior customer service and reduced downtime. Complexity is also increasing by leaps and bounds. Artificial intelligence and machine learning offers many opportunities to address these challenges and help improve IT service management overall. Let’s examine how IT managers and directors can implement AI to improve their operations.

ITSM is...

By Akhil Sahai, 29 January 2019, 0 comments. Categories: Applications, Development, Employees, Productivity.