More agile ICT is an executive leadership issue

Dr Steve Hodgkinson, Research Director, IT, Asia-Pacific, Ovum

It is time for senior executives to understand and embrace more agile approaches to sourcing and managing ICT. The way executives frame requirements and their expectations for ICT projects are significant factors affecting project performance. Blinkered, inward-looking, technology-centric requirements and traditional waterfall approaches often focus on the means at the expense of the ends. They seem proven and safe, but can lock agencies into long, costly...

By Ovum StraightTalk, 14 February 2013, 0 comments. Categories: Employees.

Jury still out on value of business intelligence gamification

Madan Sheina, Lead Analyst, Information Management, Ovum

Gamification is being touted as a way to immerse more enterprise users more deeply in business processes and tasks. Gamification borrows heavily from interactive and reward & recognition elements from online games, and maps them to business goals to drive interactivity, participation, and (hopefully) better results. The thinking is simple: the more interesting it is, the more likely people are to engage. So how can business analytics benefit from...

By Ovum StraightTalk, 14 February 2013, 1 comment. Categories: Employees, Gamification.

iPass report examines how BYOD makes IT’s job tougher

Even though a BYOD policy is going to make your employees happier, it will continue to tear out whatever hair’s left in the company IT department.

This was the leading line from the 2013 Mobile Enterprise Report authored by wireless specialist iPass and MDM provider MobileIron, which had 477 responses, a majority of which were from IT directors or similar.

  • 54% of respondents said their company utilised a BYOD policy
  • 56% said they had changed company guidelines in the past year to be more accommodating to BYOD – up from 47% last year
  • iPhones and iPads the most...

By James Bourne, 11 February 2013, 0 comments. Categories: BYOD, Employees, Enterprise Mobility, Mobile, Research.

Removing barriers between app downloads and company websites #AppsWorld

Every day millions of people surf onto company websites throughout the world. And every day millions of opportunities to convert the website traffic into app downloads are lost. This is because getting a user from a website into the app store to download your specific app, remains one of the biggest challenges for marketers out there.

Yes, we see some great call to action buttons. And yes, plenty of apps are prominently displayed on websites. But the fact remains that the disconnect between mobile and web is...

By Six Degrees, 04 February 2013, 0 comments. Categories: Employees, Enterprise App Stores.

Mobilisation strategy advice from LA Airport's CIO Dominic Nessi - #AppsWorld

Los Angeles World Airports (LAWA) is the managing organisation for the sixth largest airport in the world, serving 62 million passengers a year, and faces the same IT challenges as any other piece of critical national infrastructure.

In this dynamic environment, LAWA CIO Dominic Nessi is right at the heart of things. His IT operation is the enabler for technology implementation across the organisation, ‘leading by following’, and supporting the operations staff that he says are the people who...

By Matthew Henkes, 18 January 2013, 0 comments. Categories: Employees, Enterprise Mobility, Mobile.

Will Sophos end user solution cure BYOD ills?

Security provider Sophos has announced Sophos EndUser Protection, which aims to combine end point protection with MDM (mobile device management) in order to give a more comprehensive mobile security solution.

The product looks to flip the paradigm of traditional security software, securing per user as opposed to per device – in other words, trying to take the sting out of BYOD risks and take the complexity out of mobile device management.

Matt Fairbanks, Sophos CMO, said of the launch: “Every day...

By James Bourne, 09 January 2013, 1 comment. Categories: BYOD, Employees, MDM, Security.

Personal devices aid workplace productivity, says Accenture

A new report from Accenture has focused sharply on the consumerisation of IT and has revealed that employees who use their device in the workplace experience productivity gains for doing so.

The Consumer Electronics Products and Services Usage Report surveyed 11,000 consumers across 11 countries between September and October 2012 and focused on four distinct yet overlapping areas:

 The research focused on four use trends in particular:

  • Consumerisation of IT in the workplace
  • Usage of...

By James Bourne, 08 January 2013, 0 comments. Categories: BYOD, Employees, Enterprise Mobility.

Principles for managing tablet security in the enterprise

By Rob Bamforth, Principal Analyst, Quocirca

Soothsayers have predicted the death of the physical desk in the same way many foretold the rise of the paperless office. It’s an excellent idea in principle, but not without its barriers; mostly centred on people issues rather than technical ones, which often makes them somewhat more difficult to overcome.

But peoples’ attachment to their rolodex, their desk-tidy and the never-ending stack of semi-filed, slightly coffee stained papers appears to be on...

By Quocirca, 04 January 2013, 0 comments. Categories: BYOD, Employees, Enterprise Mobility.

Why business leaders must manage BYOD trends

Across the globe, during the holiday season, more people purchased a new media tablet or smartphone equipped with Wi-Fi connectivity for broadband internet access. Some will want to use these powerful mobile devices at work - in addition to using them at home or while on the go. According to the latest market study by Ovum, employees in high-growth markets are more willing to embrace the bring-your-own-device (BYOD) to work phenomenon, and adopt the personal productivity benefits of enterprise mobility. Ovum believes that the

By David H Deans, 04 January 2013, 0 comments. Categories: BYOD, Employees, Enterprise Mobility.

When will enterprise video be pervasive?

Mike Sapien, Principal Analyst, Enterprise, Ovum

The Open Visual Communications Consortium (OVCC), a multi-vendor, multi-carrier association, recently announced one of its first services, which aims to take the use of video beyond the traditional room-based systems and boardroom environments. At a Polycom event in December 2012, meanwhile, there were predictions of similar developments.

Multi-vendor, cross-carrier, and multiple-device support are always mentioned as the prerequisites for the widespread use of...

By Ovum StraightTalk, 21 December 2012, 0 comments. Categories: Employees, Enterprise Mobility.

Technology can be used to harness workplace innovation

By Kevin Noonan, Research Director, Public Sector, Ovum

Productivity and innovation are today’s hot topics. There is only so much that can be done through budget cuts and efficiency drives; the really big savings come from thinking about business differently.

There is a lot that IT can do to help, particularly through the innovative use of technology. Smaller and more nimble projects are providing low-cost alternatives that deliver quick benefits. Social networking tools can provide substantial value by...

By Ovum StraightTalk, 20 December 2012, 0 comments. Categories: Employees, Enterprise Mobility.

How can enterprises control access to employee app data?

Research from SailPoint has revealed that the majority of companies don’t block app usage at work, and two in three companies are “very concerned” about corporate information security breaches.

It’s a story which has been frequently told; companies are reluctant to hit the BYOD trend because of corporate security threats.

And the research, covering 400 IT and business leaders in the UK and USA, seems to back up these claims. When asked about their company’s identity and access...

By James Bourne, 12 December 2012, 0 comments. Categories: BYOD, Employees, Enterprise Mobility, Security.

What are the best mobile apps for SMEs? [infographic]

Research from Bizness Apps has shown how mobile is transforming smaller businesses. The research showed that restaurants, professional services and fitness clubs are the best businesses to create mobile apps.

With 81 billion apps expected to be downloaded in 2013, it’s an important area for small businesses to capitalise on. “Mobile websites are perfect for customer acquisition through local searches, and mobile apps are perfect for customer loyalty through engaging features,” notes a...

By James Bourne, 10 December 2012, 0 comments. Categories: Employees, Infographic, Mobile, Social.

Evernote releases enterprise version of note-taking app

Cloud-based software company Evernote has released an enterprise-ready version of its note-taking app, Evernote Business.

The app has been released in seven countries: Canada, France, Germany, Japan, Switzerland, UK and USA and is available in the US for $10 a month.

Evernote’s product is certainly an enterprise-friendly idea, and indeed two in three use it for work purposes, but now Evernote has grasped the nettle and released a product which aims to be, in the company’s words, “a perfect...

By James Bourne, 05 December 2012, 1 comment. Categories: Employees, Enterprise Mobility.

Enterprise mobility fears keeping CIOs awake at night

The topic of mobility and mobile is everywhere these days, not just in our homes but in our offices and boardrooms too. Some great statistics, recently released by [x]cube labs, suggest that as many as 73% of the global enterprise workforce are mobile workers. This may sound a little high even fantastical but they split the workers into groupings of users which included “wannabes” or those who are not actually mobile but want the technology that goes...

By David Akka, 29 November 2012, 0 comments. Categories: CIO, Employees, Mobile, Security.

Top 10 data disasters show importance of device strategy

A woman who gave her hard drive a spin in her washing machine, a man who performed a hit and run on his camera and an iPad which took an impromptu swim in the Gulf of Guinea were just some of the catastrophes which made Kroll Ontrack’s end of year data disaster list.

The ninth annual ‘top 10 data disasters’ list from the data recovery expert found amusing, shocking and just plain baffling stories relayed to Kroll Ontrack engineers throughout the course of the...

By James Bourne, 28 November 2012, 0 comments. Categories: Big Data, Employees.

Enterprises struggle to navigate mobile business intelligence landscape

Ovum publishes solutions guide for mobile business intelligence

By Fredrik Tunvall, Analyst, Information Management

The consumerisation of IT is prevalent in the enterprise. Consumers have become accustomed to mobile applications that allow them to swiftly and easily access relevant content regardless of place or time. These consumers are now seeking the same experience with business applications.

Business intelligence (BI) vendors have taken note and are now trying to target end users with intuitive mobile versions of...

By Ovum StraightTalk, 22 November 2012, 0 comments. Categories: Employees, Enterprise Mobility, Research.

Don't look below for the application threats to your network

Graduates, first jobbers and those in the early stages of their career are often the first to find the finger pointed at them from on high when threats are identified on the corporate network.

As the face of ‘Generation Y’, they’re seen as the digital natives who disregard the potential for threats, damage and data leakage, and the IT department keeps a watchful eye on their behaviour.

However, research from Easynet has unearthed startling figures that show the IT Director need not be...

By Justin Fielder, 21 November 2012, 1 comment. Categories: BYOD, Employees, Security.

RIM takes a hit in the enterprise, says iPass

The iPass Q4 Mobile Workforce Report has just been released and reveals that BlackBerry is no longer in the top two devices used in the enterprise.

The research, which garnered responses from workers at over 1,100 enterprises, found that just over a quarter (26%) of mobile workers use BlackBerry devices, compared to just over half (53%) who use iPhones and a third (34%) who use Android smartphones.

BlackBerry went down from 32% market share in 2011 to 26% this time round, with Android overtaking the RIM...

By James Bourne, 19 November 2012, 0 comments. Categories: BlackBerry, Employees, Enterprise Mobility, Tablet.