Invest in your employees’ mobile devices and see a serious dividend, argues Samsung

Organisations who invest ‘proactively’ in their employees’ mobile devices will see a significant uptick in terms of device management, customisation and enterprise applications, according to new research from Samsung.

The company recently conducted a survey of American senior executives, along with Oxford Economics, to better understand the economic realities of enterprise mobility and to help guide its customers in this area. The study reveals that BYOD cost savings are not as great as...

By James Bourne, 11 June 2018, 0 comments. Categories: BYOD, Employees, Enterprise Mobility.

“Microsoft 365 – that’s just Office 365, right?” Busting the myths of Microsoft’s enterprise portfolio

“As a Microsoft instructor, it’s not uncommon for me to hear: ‘Microsoft 365? That’s just Office 365, right?’” says Richard Keep, Senior Microsoft Instructor at Firebrand Training.

In reality, Microsoft 365 isn’t a rebrand of Office 365 – it’s the overarching term now used to describe Microsoft’s enterprise offering.

IT pros will find that it’s being

By Alex Bennett, 11 June 2018, 0 comments. Categories: Collaboration, Employees, Enterprise Mobility, Microsoft.

Most employees believe their CIOs aren’t receptive to their technology needs

Gartner’s latest survey has found that less than 50% of IT and non-IT workers believe their CIOs are aware of digital technology problems that affect them. It was found that 58% of European CIOs are more aware of technical challenges than American workers (41%) believe they are.

Whit Andrews, vice president and distinguished analyst at Gartner, said: “Non-IT workers aren't likely to use the IT help desk as their first source of assistance, and are less likely to believe in the value of their...

By Enterprise CIO, 06 June 2018, 0 comments. Categories: CIO, Employee Education, Employees, Enterprise Mobility.

Why CIOs are looking towards a different – not disappearing – role

At Cloud Expo Europe this year, the Ministry of Justice’s chief digital and information officer (CDIO) Tom Read took a refreshingly candid view of IT. “Nobody really cares about infrastructure — it’s the backbone,” he said, adding that “as much as possible, we need to stop talking about it and stop putting all our efforts into backend infrastructure.”

It’s the view of a technologist who just wants things to work. His central argument was around why CIOs should just let others...

By Eddie Ginja, 31 May 2018, 0 comments. Categories: CIO, Cloud , Employees.

CIO job responsibilities in 2018: Driving business transformation and innovation

According to a Forrester report, CIOs are now viewed as the most important senior leaders in driving business transformation and innovation, and many believing they have more input than a CEO. Forrester highlights the CIO’s key role in supporting business change with technology playing a key part in breaking down barriers in the structure of organisations. These and more comprise the CIO's job...

By Nick Pike, 29 May 2018, 0 comments. Categories: CIO, Development, Employee Education, Employees, Enterprise Mobility.

How to handle digital transformation and collaboration at large enterprises

You’ve got a team of 500 and some of them have been with the business more than thirty years. They are still thriving, as is the business, and, overall, you are doing really well. It’s a promising time, but not one without its challenges, because large companies don’t work the same way that they used to.

One of the biggest but often overlooked challenges for large, legacy enterprises, is how to collaborate effectively at scale and how to move on from older systems. If you're seeking to...

By Johann Butting, 22 May 2018, 0 comments. Categories: Collaboration, Employee Education, Employees, Productivity.

Five secrets of successful CISOs: Communication, regulation, and more

Today’s CISO is bombarded by jargon. Vendors want them to believe that everything from artificial intelligence, machine learning to blockchain is the silver bullet that will solve all their problems. Far from all the marketing and hype the reality is very different. At the end of the day all CISOs really care about is getting the basics of security right.

More often than not they are caught between a rock and a hard place. Attacks and threats get ever more sophisticated yet senior management...

By Matt Middleton-Leal, 22 May 2018, 0 comments. Categories: CIO, Data & Analytics, Data Loss, Employee Education, Employees, Security.

Dealing with insider threats and keeping your enterprise secure: A guide

There are many threats to enterprise cyber security with most coming from external threat actors. One of the most overlooked threats that companies are not safe from is insider threats. Security professionals are constantly being warned about insider threats and in A10 Networks AIR report earlier this year almost half (48 percent) of IT leaders say they agree or strongly agree that their employees do not care about its security practices. With companies aware of the issue, what...

By Ronald Sens, 21 May 2018, 0 comments. Categories: Employee Education, Employees, Security.

To maximise existing tech talent, it’s important to facilitate innovation skills

It’s no secret that IT talent is in short supply. With the ever-increasing number of technological channels, data sources and platforms, the demand for tech-savvy talent is innumerable. Randstad Technologies, a tech jobs specialist company, indicated that they have seen a 104 percent year-over-year increase in demand for skills in technologies such as iOS, Android, HTML5, Angular, Java and...

By Johan den Haan, 18 May 2018, 0 comments. Categories: CIO, Collaboration, Employee Education, Employees.

Focusing on the customer experience at a software organisation – from the service desk onwards

As a team leader, I always strive to build strong relationships between our team and our customers. That's done, in part, by making sure the software product is always up to standard, but that's not always enough. Customer success is incredibly relevant to the service your organization provides, through the service desk and to offer better services, you must know what your customer wants from you, and what you can do to make customer relationships successful. 

To do this, consider the...

By Nancy Van Elsacker Louisnord, 17 May 2018, 0 comments. Categories: Collaboration, Employee Education, Employees.

It’s time to ditch the password – and start to appreciate the evolving needs of enterprises

Today, May 3, is World Password Day. It’s a ‘celebration’ to promote better password habits. We’ve long viewed the password as a critical gatekeeper to our digital identities, safeguarding our online shopping, banking, social media, sensitive data, and business communications.

But has the password had its day? Best practise recommends the use of complex passwords that include upper and lower case letters, symbols and numbers put together randomly. The password should be at a minimum 8...

By Ojas Rege, 03 May 2018, 0 comments. Categories: Authentication, CIO, Employees, Identity, Security.

A five step guide to building your digital transformation dream team

There’s a sense in enterprises today that digital change is now inevitable. By the end of 2019, spending on digital transformation will reach £1.2 trillion worldwide—up 42% from 2017, according to a report from (IDC) late last year.

But for many enterprises, it is not just the usual challenges such as organisational resistance to change and legacy business models that make the digital transformation journey difficult. Securing investment is a...

By Nick Pike, 27 April 2018, 0 comments. Categories: Applications, Design, Employee Education, Employees, Enterprise Mobility.

What the consolidation of phishing awareness training means for CIOs

Last November I was asked for my 2018 cybersecurity predictions, and I was most confident about one. That projection: the phishing awareness training market was primed for consolidation.

Fast-forward just a few months and my inner genie certainly appears to be out of the bottle. By January 3, Barracuda Networks had announced its acquisition of Phishline, a social engineering training platform, for an undisclosed amount. Shortly thereafter, Proofpoint...

By Eyal Benishti, 26 April 2018, 0 comments. Categories: CIO, Data & Analytics, Employees, Security.

Why data should be a strategic asset available to all employees

The question of who owns and controls our data has been in the press a lot these past weeks. But while Cambridge Analytica and Facebook both have serious questions to answer, in other sectors – including work, education, retail and energy – data harvesting is empowering organisations.

While analytics teams have traditionally been made up of data scientists tasked with gathering,...

By Robert Dagge, 25 April 2018, 0 comments. Categories: Big Data, CIO, Data & Analytics, Employees.

Why the future of automation is in our hands

From online grocer Ocado’s prototype robotic arm which collects hard-to-reach items from supermarket shelves, to devices like FoldiMate that help with tasks around the home, automated technologies are becoming an ever more common feature of our day-to-day lives.

Despite the remarkable new possibilities these advances unlock, as General Manager of CA Technologies EMEA, I know that automation is a divisive...

By Marco Comastri, 25 April 2018, 0 comments. Categories: Employee Education, Employees, Enterprise Mobility, IoT.

How to engage your employees with AI voice assistants

Voice is one of the most natural forms of communication out there – which is why users find voice assistants (VAs) accessible, intuitive and easy to use. So much so that they’re fast becoming the go-to interface for the Internet of Things (IoT) – and it makes up the most widely used AI technologies today, with 41% of people using voice-activated assistants only having started doing so in the last six months.

Leading this surge are popular AI assistants like Alexa, Google Assistant, and Siri...

By Tim Isaac, 13 April 2018, 0 comments. Categories: Applications, App Platforms, Employee Education, Employees, Productivity.

Why IT directors need to exercise a duty of care to support employees in an emergency

Businesses have procedures in place to protect employees travelling overseas to remote or possibly dangerous countries, but recent terror attacks in the UK have brought the health and safety issues companies face abroad to the home front.  IT directors now have a growing responsibility to ensure the safety and security of their workforce in the event of an emergency, regardless of their location.

The challenge for IT teams is finding technology that offers an effective means of communicating and...

By Raymond Kenney, 10 April 2018, 0 comments. Categories: CIO, Data & Analytics, Employees, Enterprise Mobility.

How gamification and automation can change your organisation’s cybersecurity stance

Gamification could be the key tool to instil a better cybersecurity posture in your organisation – with gamers potentially representing the next generation of threat hunters.

That is the primary finding from a new report by McAfee which polled 950 cybersecurity managers at organisations with 500 or more employees. The study, titled ‘Winning the Game’, argues popular security competition games, such as capture the flag, make sense from an inter-organisational perspective. Four in 10 companies...

By James Bourne, 09 April 2018, 0 comments. Categories: Employees, Gamification, Security.

The differences between SaaS and on-premise software asset management: A guide

Software asset management (SAM) plays an integral role in today’s businesses. It helps with cost optimisation, operational efficiency, and risk mitigation. Most companies implement SAM to deal with the complexity of on-premise asset management. As companies started to move towards software as a service (SaaS), IT managers hoped for easier software license compliance and simplified processes.

For a while, there were talks of SAM elimination. That didn't happen. Instead, SaaS has brought its own set...

By Prasanna Kulkarni, 04 April 2018, 0 comments. Categories: CIO, Cloud , Collaboration, Employees.

Why C-suite expertise does not always translate to InfoSec awareness

Their experience and judgement has led C-suite executives to the head of their organisations – yet according to new research from Bitdefender, these employees are most likely to expose the company to a major cyberattack.

According to the study, which polled 250 CIOs, CISOs and CSOs, more than two in five (41%) perceive their C-suite colleagues as InfoSec averse. A similar number (42%) say they are most concerned with a loss of customer and stakeholder trust with data breaches, while more than a quarter...

By James Bourne, 20 March 2018, 0 comments. Categories: CIO, Data & Analytics, Data Loss, Employees, Security.