RingCentral aims to ‘reimagine communications and collaboration’ with new unified mobile app

At its annual user conference, titled ‘ConnectCentral’, RingCentral – a US-based provider of cloud-based communications and collaboration solutions for businesses – announced the availability of the new RingCentral unified mobile app, which aims to be an entirely reimagined collaboration-centric experience for enterprise communications.

The RingCentral unified mobile app provides a modern...

By Enterprise CIO, 23 November 2018, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity.

How the IT world wised up to the need for tech that ‘just works’

Believe it or not, but once upon a time, we expected the computer industry to sell us products that were complicated to set up and required specialist expertise at every turn. Early personal computer software involved spending lots of time reading manuals and scratching heads before we got to grips with character-based operating systems and their applications’ cryptic syntax and commands. If you’re in your middle age, you might recall WordPerfect’s scary empty screen or WordStar where you...

By Ashish Shah, 06 November 2018, 0 comments. Categories: Applications, Collaboration, Data & Analytics.

Digital transformation to make heritage financial firms ‘irrelevant’ by 2030, says Gartner

The growth of digitisation will mean 80% of heritage financial services firms will either go out of business, become commoditised or exist but not compete effectively by 2030, according to a new report from Gartner.

As global digital platforms, fintech companies and other non-traditional players gain greater market share, these traditional firms will struggle for relevance, the company added.

By Enterprise CIO, 30 October 2018, 0 comments. Categories: CIO, Collaboration, Employees.

When the rubber meets the road: The sweet spot for innovation in digital transformation

Digital transformation is separating the winners from the losers. More than ever, innovation is critical. The biggest innovations today are happening where the rubber meets the road, where employees on the front lines are grappling with challenges. Given the right tools, these individuals have the potential to truly innovate by creating the solutions to these challenges that they alone intimately understand.

Innovation happens...

By Andrew LeCates, 25 October 2018, 1 comment. Categories: CIO, Collaboration, Employees, Enterprise Mobility, Productivity.

Three steps to create secure instant messaging within your organisation

Instant messaging (IM) applications are now a given in the modern enterprise. In fact, according to this article in Wired magazine, they are almost as old as the Internet itself!  It’s easy to see why instant messaging applications are popular - they are quick to use, less formal than email and allow for instantaneous communication.  Users can see immediately when their colleagues are online, share files quickly and...

By Jan van Vliet, 19 October 2018, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity, Security.

Slack acquires Astro to bolster email collaboration - with AI flavour

Slack has announced it has acquired AI-influenced email software provider Astro - and its first step is to shut down its service.

Visitors to Astro's site will be met with the news that the company's apps for Mac, iOS, Android, Amazon Alexa and Slack will be shut down on October 10, while new users will no longer be able to sign up.

Andy Pflaum, CEO of Astro, wrote: "We started in 2015 with a mission to bring intelligence to workplace communications, starting with email. We know email continues...

By James Bourne, 25 September 2018, 0 comments. Categories: Applications, Collaboration, Enterprise Mobility, M&A, Social.

Microsoft Ignite: Satya Nadella on open data, tech intensity, and mutual success

"It's a simple concept - think of it as a very simple equation," Microsoft CEO Satya Nadella told attendees at Microsoft Ignite in Orlando. "Each of us has to do two things - we need to make sure we are adopting the latest and greatest technology, and we've got to build our own digital capability."

Nadella was talking about his latest ethos of 'tech intensity'. Regardless of which industry you are in, you are a digital business today - and as a result, you need to both...

By James Bourne, 24 September 2018, 0 comments. Categories: App Platforms, Big Data, Collaboration, Microsoft.

A guide for contemporary IT teams to manage their IT inventory

IT management today is a convergence of employee productivity, uninterrupted business services, employee and customer communication platform, cyber defence and making businesses future ready. Over the last decade, the role of enterprise IT has changed from a business support function to ensuring your business is cyber safe and runs efficiently.  Hence it is not surprising that on average 4.1% of a company’s budget is allocated to IT. This represents an average of £9800 spend on IT per...

By Prasanna Kulkarni, 20 September 2018, 0 comments. Categories: CIO, Collaboration, Employee Education, Employees.

This enterprise secure messaging platform – with zero knowledge architecture – may be a Keeper

Worried that your organisation’s messaging tools aren’t up to scratch security-wise? Keeper Security may have the answer.

The Chicago-based security vendor has announced that KeeperChat, its secure chat and private messenger platform, is now available at SMB and enterprise level.

The platform, available on Windows, Mac OS, Android and iOS, was originally launched in March,...

By James Bourne, 14 September 2018, 0 comments. Categories: Collaboration, Employees, Enterprise Mobility, Security.

Slack secures $427 million in series H round – taking company valuation to $7.1 billion

Slack has announced it has raised an additional $427 million (£332m) of investment in a series H equity round, taking the company’s post-money valuation to more than $7.1 billion.

The round was led by Dragoneer Investment Group and General Atlantic, joining T. Rowe Price Associates Inc, as well as Wellington Management, Baillie Gifford and Sands Capital.

“The way people work is...

By James Bourne, 21 August 2018, 0 comments. Categories: Applications, Collaboration, Enterprise Mobility, M&A.

Remote support software gaining popularity – but more can be done for optimal experience

More than half of companies say remote access and remote support software is highly business critical – as TeamViewer notices an increase in use cases.

The figures come from research conducted by the vendor, alongside Research Now SSI, which aimed to focus on the most popular bundles associated with remote collaboration software, alongside potential barriers to implementation.

By James Bourne, 10 August 2018, 0 comments. Categories: Collaboration, Employees, Enterprise Mobility, Productivity.

Google digs deeper into the enterprise at Google Cloud Next ‘18

Google Cloud Next '18 put customers, developers, partners and analysts through their paces last week in San Francisco, with an exhausting set of more than 100 announcements. The event confirmed the transformation Google Cloud has undergone since Diane Greene took the helm, and it revealed Google's growing momentum with enterprises and advances against Amazon Web Services and Microsoft.

But if Google really wants to vie for cloud supremacy in the next few years, it must also improve its global...

By Nicholas McQuire, 09 August 2018, 0 comments. Categories: Applications, Cloud , Collaboration, Data & Analytics, Enterprise Mobility.

Dealing in data: Insider tips for effective document management during the M&A process

The efficient management of sensitive and confidential documents is crucial to the completion of a smooth M&A process.

From a seller’s perspective, decisions need to be made throughout the process about who has access to what information, due to competition and privacy concerns. From a buyer’s perspective, the transaction will only proceed once the...

By Tom Wheeler, 08 August 2018, 0 comments. Categories: CIO, Collaboration, Data & Analytics, Employees, M&A.

Chief data officer role ‘could be pivotal’ in helping sort enterprise data deluge

How are enterprises getting to grips with the data and analytics deluge – and how vital is employing a chief data officer?

According to new research published by MicroStrategy, more than half (57%) of the 500 companies polled said they had a chief data officer (CDO), with the study saying the role ‘could be pivotal’ in helping democratise data and analytics across organisations.

By James Bourne, 08 August 2018, 0 comments. Categories: Big Data, CIO, Collaboration, Employees.

Enterprise AR and VR will be the operators’ playground – once 5G wrangling is sorted out

Augmented reality (AR) and virtual reality (VR) over wireless networks is gaining momentum in the industrial sector. According to the latest study from ABI Research, 10% of industrial smart glasses, alongside standalone VR devices, will be connected to 5G by 2026.

The analyst firm argues that many telecom operators, such as Verizon, SK Telekom and Orange, as well as connectivity players such as Qualcomm, Huawei, Ericsson and Nokia, see VR as a key benefit of 5G technologies – when they get here. ABI...

By James Bourne, 09 July 2018, 0 comments. Categories: App Platforms, Collaboration, Enterprise Mobility, Productivity, UX, Wearables.

Capgemini notes how and why companies still struggle with their digital transformation initiatives

Organisations have hit a wall with regard to digital transformation – perhaps as a result of previously inflated expectations – according to the latest report from Capgemini.

The consultancy firm has put its findings in a report, titled ‘Understanding Digital Mastery Today’, focusing on the differences in company opinion between 2012 and 2018.

There was no change between 2012 and 2018 in terms of organsiations’ digital capabilities, with 39% of the 1,300 global executives polled...

By James Bourne, 06 July 2018, 0 comments. Categories: CIO, Collaboration, Employees, Enterprise Mobility.

How to combat low technology confidence in your workplace

Workplace technology develops and transforms at an incredible pace; we see new possibilities for working each day from the latest video calling software to voice-powered assistants and virtual office spaces.

Almost 50% of executives are planning to invest more than £10m in digital technologies and ways of working by 2020.The allure of new IT designed to modernise and innovate, bolster employee...

By John Brett, 29 June 2018, 0 comments. Categories: Collaboration, Employee Education, Employees, Productivity.

New research sounds warning over balancing employee productivity and security

There always needs to be a fine line between ensuring productivity within employees and keeping them happy. Take the story earlier this month regarding an employee in Japan who was publicly admonished for ‘habitually’ leaving his desk a few minutes early for lunch.

Yet new figures from Spiceworks have found that employees spend up to 26 days per year on websites unrelated to their job.

According...

By James Bourne, 25 June 2018, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity, Security.