Apple notes continued enterprise presence as Salesforce partnership goes up a gear

Last September, Apple and Salesforce announced a strategic partnership to bring the latter onto native iOS as well as developing new mobile apps. As the cavalcade of Dreamforce news and speakers rolled on earlier this week, one of the more interesting sessions was a fireside chat between Apple CEO Tim Cook and Salesforce...

By James Bourne, 21 November 2019, 0 comments. Categories: Applications, Collaboration, Data & Analytics, Enterprise Mobility, iOS.

Why 2020 could be our year to achieve one workforce and true transparency

We can’t change what’s happened this year, but there is plenty to look forward to in 2020. I’m excited about the year ahead because, despite the many challenges in 2019, I believe we’re witnessing an evolution in businesses and how they choose to operate.

The next year, and indeed, decade looks to be exhilarating - and here's why.

One...

By Phil Rose, 12 November 2019, 0 comments. Categories: Collaboration, Employees, Enterprise Mobility.

From culture to communication: Why the success of your ITIL initiative depends on many factors

One of the world's most famous (or infamous) structural frameworks for process and communication management is ITIL. ITIL often is used to generate results in a service-oriented organisation. ITIL benefits frequently cited include improved customer and user satisfaction, as well as increased service-orientation for IT staff. ITIL can increase professional standards by implementing best practices for specific processes, reducing costs, and clarifying organisational...

By Ron van Haasteren, 01 November 2019, 0 comments. Categories: Collaboration, Data & Analytics, Employee Education, Employees, Marketing.

The rise of intelligent automation: How to take advantage of the augmented workforce

2019 has become a record year for AI investment in the UK. Despite this growth, 51% of business execs don’t expect to see financial returns from using AI until three-to-five years’ time. One of the reasons for the slow return on investment is because automation solutions in use today are simply unsuitable...

By Asheesh Mehra, 16 October 2019, 0 comments. Categories: Applications, App Platforms, Collaboration, Privacy, Productivity.

Gen Z offering workplaces loyalty with independence – but many employers ‘sailing without a compass’

Generation Z is making its mark in the workplace – yet while some organisations are making progress in acceding to its needs, many are ‘sailing without a compass’, according to a new industry report.

The study from workflow automation platform Nintex, titled ‘The Gen Z Effect on the US Workplace’, aimed to explore the working habits of the most recent generation to enter the workplace and ponder whether...

By James Bourne, 06 September 2019, 0 comments. Categories: Collaboration, Employees, Research.

Alerts are ignored and turnover is high as security teams suffer from incident overload, report says

If everything incident which happens at an organisation is of super-critical importance, then how can the system fully function? Alert overload for security teams is not uncommon, yet a new report from Critical Start encapsulates the issues many personnel face.

The company’s report, ‘The Impact of Security Alert Overload’, polled more than 50 security operations centre (SOC) professionals across enterprise...

By James Bourne, 02 September 2019, 0 comments. Categories: CIO, Collaboration, Data Loss, Employee Education, Employees, Research, Security.

Why getting better connected could lead to a better world

Amid uncertainty, there’s one certainty; business is more global than it has ever been, and trading with partners, customers and suppliers across the world is set to characterise business in the future. Connectivity lies at the heart of collaboration and is central to knowledge, idea and information sharing which are essential for businesses to become more productive and efficient as they make their digital transformation journeys.

There’s no room for isolation in the digital economy. Even on a...

By Daniel Creigh, 22 May 2019, 0 comments. Categories: BYOD, Collaboration, Enterprise Mobility, Productivity, UX.

Building a foundation for innovation: A guide for the CIO

Innovation is of central importance in almost any vertical sector you can think of. It dominates the thinking of most C-level executives, is a staple of discussion at conferences and trade events, and is regularly aired as a topic in speeches, blogs and articles.

In order to find out more about what C-levels are doing to keep their companies ahead of the pack in the drive to innovate, TIBCO commissioned its CXO Innovation Survey. Not only does it examine C-level strategy on innovation, but it also looks...

By Shawn Rogers, 01 May 2019, 0 comments. Categories: CIO, Collaboration, Enterprise Mobility, Productivity.

Google unveils new G Suite app ‘Currents’ with enterprise flavour

Google has unveiled its latest G Suite app called ‘Currents’, with a renewed focus on the enterprise.

The new app will enable people to carry out discussions as well as interactions across their organisation. The app will also play an important role in giving leaders a chance to connect with the employees working within the organisation. Google said that the app has a new look and feel compared to Google+, which was sunsetted...

By Enterprise CIO, 15 April 2019, 0 comments. Categories: Applications, Collaboration, Enterprise Mobility, Productivity.

Slack unveils Office 365 integrations – and makes Microsoft part of its world

Slack is Slack, and Microsoft is Microsoft, and never the twain shall meet? Perhaps not. Slack has announced the launch of integration capabilities with Office 365 in order to – theoretically at least – bring more seamless collaboration to user workflows.

“Your company relies on a unique mix of tools to get work done. Maybe it’s Zoom for calls, Box for file storage, and Outlook for email and calendaring. Or you could...

By James Bourne, 09 April 2019, 0 comments. Categories: Collaboration, Enterprise Mobility, Microsoft, Productivity.

Future of app development is multi-experience, says Gartner

According to a recent survey conducted by Gartner, as user application touchpoints increase in frequency, change in modalities and expand in device type, the future of app development is multi-experience.

Jason Wong, research VP at Gartner said: “Development platform vendors are expanding their value proposition beyond mobile apps and web development to meet user and industry demands. The result is the emergence of...

By Enterprise CIO, 04 April 2019, 0 comments. Categories: Applications, Collaboration, Development, Enterprise Mobility.

The importance of building an integrated AI-human cybersecurity strategy

In light of today’s digital transformation causing businesses to operate at machine speeds, organisations need a new way to spot and resolve possible security events. Network operations have become automated, but so have cyber threats. The speed and scale of these threats requires a response that has exceeded analysts’ ability.

That doesn’t mean skilled cybersecurity analysts...

Gartner argues majority of project management ‘eliminated’ by 2030 thanks to AI

80% of today’s project management discipline will be eliminated as AI takes on traditional functions such as data collection, tracking and reporting, according to Gartner.

Daniel Stang, research vice president at Gartner, said: “AI is going to revolutionise how program and portfolio management (PPM) leaders leverage technology to support their business goals. Right now, the tools available to them do not meet the...

By Enterprise CIO, 25 March 2019, 0 comments. Categories: Applications, Collaboration, Productivity.

Otter.ai launches enterprise-ready transcription and collaboration tool

Otter.ai, a provider of transcription and collaboration software, has launched an enterprise-ready solution of its product.

The product, known as Otter for Teams, includes a variety of new features, from account management to provisioning, reporting, and support for single sign-on. The solution also allows users to read conversations sent to them by their team members, submitted live in their account.

Otter was first introduced in 2018 and has been adopted widely, at a 100% growth rate every quarter according...

By Enterprise CIO, 20 March 2019, 0 comments. Categories: Applications, Collaboration, Enterprise Mobility.

What ITIL 4 means for AI and automation in IT service management

Eight years in technology time is equivalent to decades, it seems, now that digital transformation is driving lightning-speed change. So, it was high time to release a new version of ITIL, which was last updated in 2011. There are a lot of questions about what the forthcoming publication, ITIL Foundation, ITIL 4 edition, has to say about the many changes that have taken place in IT service management (ITSM) since the last update. This includes delivery models like cloud and new approaches like DevOps.

IT...

By Dr. Akhil Sahai, 11 March 2019, 0 comments. Categories: Applications, Cloud , Collaboration, Employees.

Averting disaster: Get back to business faster with predictive analytics

Across the globe natural disasters are occurring at an alarming rate. In 2018 alone, we’ve witnessed the devastating effects of the Indonesian earthquake and tsunami, flooding and mudslides in Japan, flash floods in Jordan, Super Typhoon Mangkhut in the Pacific Ocean and numerous hurricanes that battered the Atlantic coast of the US – just to name just a few. While the impact of destructive weather on people’s lives takes priority, it...

By Steve Smith, 03 January 2019, 0 comments. Categories: Collaboration, Data & Analytics, Productivity.

Are you a digital-ready enterprise? A checklist for CIOs to ponder

The goal of nearly every enterprise – regardless of industry focus or vertical – is to position its products and services to reach the masses as quickly and efficiently as possible. But to do so in today’s modern business environment, an enterprise must operate as a digital business.

Embodying a modern digital business requires that CIOs make a conscious and strategic effort to...

By Vijay Pullur, 12 December 2018, 0 comments. Categories: CIO, Collaboration, Data & Analytics, Employees, Enterprise Mobility.