How artificial intelligence will benefit organisations – from processes to productivity

Despite previous doubts, AI is becoming something that enterprises see as having a positive impact as it makes human lives easier. In field service, for example, where you have 1,000 tasks and 100 field service technicians available, AI quickly and efficiently determines which technician to send where. With all the permutations and combinations, this is not a task for humans!

AI can access a...

By Paul Whitelam, 18 July 2019, 0 comments. Categories: Applications, Data & Analytics, Development, Enterprise Mobility.

Cybersecurity enhanced with AI and ML: Improving data loss prevention

The vast and growing amounts of data being created, collected, and used by the enterprise makes the deployment of data security solutions a business imperative. It is essential to implement cybersecurity solutions and practices to prevent data leaks and breaches, but how do businesses stay ahead of the growing sophistication of cyberattacks?

Predictive technologies, such as artificial intelligence (AI) and machine learning...

By Igor Isupov, 15 July 2019, 0 comments. Categories: Applications, Enterprise Mobility, Security.

Gartner predicts RPA software revenue will reach £1bn in 2019

Gartner predicts the robotic process automation (RPA) market to hit $1.3 billion (£1bn) in 2019.

In 2018, the analyst firm noted the RPA software category was the fastest-growing segment of the global enterprise software market. The RPA software revenue that year increased 63.1 per cent to $846m (£679m), says Gartner, expecting the same upward trend this year.

According to Gartner’s data, UiPath, Automation Anywhere, Blue Prism, NICE, and Pegasystems were the top five RPA vendors that...

By Enterprise CIO, 12 July 2019, 0 comments. Categories: Applications, Enterprise Mobility, Productivity, Research.

Why AI cybersecurity is a leap forward in threat intelligence

No sector is immune from cyber attacks and attackers do not discriminate against size of organisation. The objective may be financial or even political, what is certain is that the increasing level of sophistication means that they present some of the most the most strategically significant risks to business today.

Cybersecurity is driven by the need to remain one step ahead of the attacker. As...

By Neil Kell, 11 July 2019, 0 comments. Categories: Applications, CIO, Data & Analytics, Data Loss, Security.

How machine learning is helping to stop security breaches with threat analytics

Bottom line: Machine learning is enabling threat analytics to deliver greater precision regarding the risk context of privileged users’ behavior, creating notifications of risky activity in real time, while also being able to actively respond to incidents by cutting off sessions, adding additional monitoring, or flagging for forensic follow-up.

Separating security hacks fact from fiction

It’s time to demystify the scale and severity of breaches happening globally today. A commonly-held misconception...

By Louis Columbus, 27 June 2019, 0 comments. Categories: Applications, Data & Analytics, Enterprise Mobility, Security.

The CIO's role is moving to customer obsession - but many lack the tools to do it

The CIO role is moving ever further towards customer experience as a priority; yet new research argues a 'digital deadlock' means the C-suite is struggling at delivering new KPIs.

The study, from analytics provider Accedian, argued that three in five (61%) CIOs polled feel entirely responsible for customer experience. The vast majority (99%) agreed that this aspect was in their job description.

95% of CIOs polled said their teams were at least partially responsible for delivering excellent customer...

By James Bourne, 26 June 2019, 0 comments. Categories: Applications, CIO, Data & Analytics, Research.

Myth-busting mobile in the enterprise: Combining speed with sustainability in device rollout

Opinion Technology moves at a remarkable pace of acceleration. For enterprises, that means “the perfect solution” is a dynamic moving target. Unfortunately, your mobile spend capacity and business requirements are not as dynamic, so creating a mobility program for those needs is no small feat. Does that mean that the speed of mobility will always outpace your capacity to engage and harness it for your enterprise?

By Ross Homans, 24 June 2019, 0 comments. Categories: Applications, Employees, Enterprise Mobility.

The seven mistakes CIOs can make with blockchain – and how to overcome them

Gartner appears to really have it in for blockchain – or at least, wants to make sure organisations don’t dive in head first and make a serious mistake.

The analyst firm has put together a list of seven mistakes to avoid in blockchain projects as part of its latest research, including misunderstanding use cases, wrongly assuming key standards, and ignoring governance issues.

By James Bourne, 12 June 2019, 0 comments. Categories: Applications, Big Data, CIO, Research.

Is the speed of mobile technology too fast and too furious for the enterprise?

Opinion If you think of technological advancement for the enterprise as a highway, there seem to be two distinct lanes with very different speeds.

The first lane is where “traditional” technology such as monitors, laptops, and desktops live. While OEMs refresh this technology every year (usually timed to chipset refreshes from Intel and their...

By Ross Homans, 03 June 2019, 0 comments. Categories: Applications, Employees, Enterprise Mobility, Tablet, Wearables.

Australian enterprise 5G market likely to generate billions – and be critical for business applications

The Australian enterprise 5G market is predicted to generate nearly $45 billion AUD (£24.5bn) on an annual basis by the mid-2020s, including next generation application development, IT services, platforms and connectivity, according to Telsyte.

The market researcher’s latest report found more than two-thirds (68%) of IT and business leaders already perceive 5G as an important technology for their business strategy...

By Enterprise CIO, 30 May 2019, 0 comments. Categories: Applications, Enterprise Mobility, Productivity.

Report: Two in three industrial firms are accelerating AR deployment to improve productivity

Two thirds of industrial companies polled by PTC say they are accelerating deployment of augmented reality (AR) to improve worker productivity.

In a newly released ‘State of Industrial Innovation’ report series, PTC has analysed the industrial AR and IIoT markets. Among the findings included in the latest AR report are those focused on delivering enhanced methods of training for frontline workers, enabling the workforce optimisation necessary to address the growing skilled labour shortage the...

By Enterprise CIO, 21 May 2019, 0 comments. Categories: Applications, App Platforms, Employees, Productivity, Wearables.

Does your organisation need a chatbot or a digital agent? Three important distinctions

Conventional ITSM solutions are finding it difficult to cope up with today’s business needs. Complex public, private and hybrid cloud infrastructures add hundreds of thousands of endpoints to the network, and they all must be managed. More is being demanded of IT professionals at the same time that IT talent is hard to find. Organisations are in search of new ways to provide excellent customer service and meet their service level agreements (SLAs).

AI is being touted as the answer for many of...

By Dr. Akhil Sahai, 21 May 2019, 0 comments. Categories: Applications, Employees, Productivity, Security.

A blueprint for open source language automation: How enterprises and developers can benefit

Open source languages continue to gain popularity. As they do, the organisations using them confront challenges related to their deployment, management and updates. Developers need to keep these languages free from vulnerabilities and threats, at the same time as they are coding new software. And that software must integrate with legacy and polyglot tech stacks. This has all become a drain on productivity that’s untenable in today’s fast-moving, fast-iterating...

By Bart Copeland, 15 May 2019, 0 comments. Categories: Applications, Design, Development.

IoT, AI and blockchain all key to digital transformation – but ensure you get the millennial view

It is widely accepted that a confluence of emerging technologies will be key to future business transformation. Yet there may be a difference of opinion dependent on generation, according to a new report.

The study, from KPMG, aimed to highlight divergent opinions between global tech leaders and millennials. According to the report – which polled more than 740 business leaders and 600 millennials working in the...

By James Bourne, 14 May 2019, 0 comments. Categories: Applications, Enterprise Mobility, IoT, Productivity.

How artificial intelligence will affect the future of networks – and what you need to do about it now

"Prediction is very difficult, especially if it's about the future," said Nils Bohr, Nobel laureate in Physics, and that observation certainly applies to evaluating technology trends and their impact on the business networks of tomorrow.

Today’s network is built to deliver applications and services that didn’t exist 15 years ago, and is designed for companies that may themselves only be a few years old and...

By Carl Grivner, 13 May 2019, 0 comments. Categories: Applications, Data & Analytics, Design, Employees, Productivity.

Humanising automation: Understanding the five senses of artificial intelligence

In reality, AI's true potential can only be realised when organisations approach it like a portfolio of technologies, with different attributes, that work together to optimise operational efficiency whilst delivering better service levels and improving the customer and user experience.

This concept of a portfolio of technologies working together can be illustrated further by what I refer to...

By Christopher Stancombe, 10 May 2019, 0 comments. Categories: Applications, Data & Analytics, IoT, Marketing, Productivity.

The three biggest challenges facing the equipment-centric enterprise

"Predicting rain doesn’t count. Building arks does.” Wise words from the legendary business magnate, investor, speaker and philanthropist, Warren Buffet.

The ability to identify change just seems easier for some. That’s probably what makes Buffet one of the world’s most successful and wealthiest investors. But for most of us, making the best financial decisions for long term organisational growth is not...

By Joseph Kenny, 09 May 2019, 0 comments. Categories: Applications, Big Data, Development, Employees, IoT.

Why you need to be able to trust your SD-WAN platform

Imagine a scenario when an IT network manager settles into the task of remotely provisioning and configuring an SD-WAN edge router that’s located in a distant branch office. The router appliance was shipped from a supplier’s warehouse to the branch, unboxed, and plugged into power and Ethernet by a local non-technical employee.

Before this new connection to the corporate WAN can be...

By Anand Oswal, 17 April 2019, 0 comments. Categories: Applications, Case Studies, Data & Analytics, Development, Security.

CIOs in Central Europe looking to make digital connection as rise of Industry 4.0 takes hold

One in three CIOs in Germany, Austria and Sweden (DACH) say digital initiatives are their top business priority, according to the latest note from analyst firm Gartner.

The study, which polled more than 3,000 CIO respondents across 89 countries, found an interesting correlation in central Europe. Of the 118 DACH CIOs, more than half (51%) said insufficient IT business resources were their most significant barrier to achieving...

By James Bourne, 16 April 2019, 0 comments. Categories: Applications, CIO, Enterprise Mobility, Research.

Google unveils new G Suite app ‘Currents’ with enterprise flavour

Google has unveiled its latest G Suite app called ‘Currents’, with a renewed focus on the enterprise.

The new app will enable people to carry out discussions as well as interactions across their organisation. The app will also play an important role in giving leaders a chance to connect with the employees working within the organisation. Google said that the app has a new look and feel compared to Google+, which was sunsetted...

By Enterprise CIO, 15 April 2019, 0 comments. Categories: Applications, Collaboration, Enterprise Mobility, Productivity.