Remote support software gaining popularity – but more can be done for optimal experience

More than half of companies say remote access and remote support software is highly business critical – as TeamViewer notices an increase in use cases.

The figures come from research conducted by the vendor, alongside Research Now SSI, which aimed to focus on the most popular bundles associated with remote collaboration software, alongside potential barriers to implementation.

By James Bourne, 10 August 2018, 0 comments. Categories: Collaboration, Employees, Enterprise Mobility, Productivity.

ERP budgets: Reduce risk and prepare for successful implementation

Planning for a new ERP solution is a major decision for CIOs and other enterprise C-level executives. Everyone acknowledges the benefits a new technology can deliver. Today’s manufacturing and distribution companies find that accessing data instantly throughout the enterprise is a compelling rationale for moving in a new direction. The overriding question is, when is the expense worth the effort and potential disruption that implementing a new solution may...

By Andrew Bolivar, 09 August 2018, 0 comments. Categories: Applications, CIO, Productivity.

Microsoft adds Slack to list of official Office rivals in 10-K report

Microsoft and Slack are hardly going to be bosom buddies – and now the rivalry has gone up a couple of notches.

At least, that’s according to Microsoft’s annual 10-K report. This year’s offering (html, 107 pages if you have a spare hour or so) has a new name under the ‘competition’ banner. Slack is in as a competitor...

By James Bourne, 06 August 2018, 0 comments. Categories: Applications, Enterprise Mobility, Microsoft, Productivity.

Worldwide shipments of PCs increased 1.4% in Q218, says Gartner

In its latest market analysis of the PC market, Gartner reports a 1.4% increase in global shipments of PCs totalling 62.1 million units in Q2/2018. This was the first quarter of year-over-year global PC shipment growth since Q1/2012. The study says this rise in shipments was across all the regions if compared with the previous year.

Though it seems to be an optimistic situation, the research firm states that this sign of market stability is not enough to declare a PC industry recovery just yet.

Mikako...

By Enterprise CIO, 13 July 2018, 0 comments. Categories: CIO, Enterprise Mobility, Productivity, Research.

Enterprise AR and VR will be the operators’ playground – once 5G wrangling is sorted out

Augmented reality (AR) and virtual reality (VR) over wireless networks is gaining momentum in the industrial sector. According to the latest study from ABI Research, 10% of industrial smart glasses, alongside standalone VR devices, will be connected to 5G by 2026.

The analyst firm argues that many telecom operators, such as Verizon, SK Telekom and Orange, as well as connectivity players such as Qualcomm, Huawei, Ericsson and Nokia, see VR as a key benefit of 5G technologies – when they get here. ABI...

By James Bourne, 09 July 2018, 0 comments. Categories: App Platforms, Collaboration, Enterprise Mobility, Productivity, UX, Wearables.

How to combat low technology confidence in your workplace

Workplace technology develops and transforms at an incredible pace; we see new possibilities for working each day from the latest video calling software to voice-powered assistants and virtual office spaces.

Almost 50% of executives are planning to invest more than £10m in digital technologies and ways of working by 2020.The allure of new IT designed to modernise and innovate, bolster employee...

By John Brett, 29 June 2018, 0 comments. Categories: Collaboration, Employee Education, Employees, Productivity.

New research sounds warning over balancing employee productivity and security

There always needs to be a fine line between ensuring productivity within employees and keeping them happy. Take the story earlier this month regarding an employee in Japan who was publicly admonished for ‘habitually’ leaving his desk a few minutes early for lunch.

Yet new figures from Spiceworks have found that employees spend up to 26 days per year on websites unrelated to their job.

According...

By James Bourne, 25 June 2018, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity, Security.

Digital transformation: Preparing the business for perpetual change

The term ‘digital transformation’ has been bandied around a lot over the last few years, and frankly you’d be forgiven for being tired of hearing about it. But behind the hyperbole lies a key challenge for every business: how to update and innovate to remain competitive in a world of converging technology.

If done correctly, there are plenty of benefits associated with digital transformation. Automation and the digitising of systems can boost efficiency significantly, especially when they...

By Jim Bowes, 21 June 2018, 0 comments. Categories: CIO, Data & Analytics, Employees, Productivity.

Organisations struggling with seamless customer experiences, MuleSoft argues

In a continually on-demand world, the key to success for organisations is seamless access across all channels. Alas, according to a new report from app network platform provider MuleSoft, many companies are struggling on that front.

The findings appear in the company’s Consumer Connectivity Insights 2018 study. The report, which surveyed more than 8,000 consumers globally, found that four in five (81%) saw banking, insurance, retail or government as providing a disconnected experience. More than half...

By James Bourne, 19 June 2018, 0 comments. Categories: App Platforms, Enterprise Mobility, Mobile, Productivity, Research.

How secure mobile messaging is starting to make progress in healthcare

It goes without saying that healthcare data is vitally important to keep secure. Many health organisations are as a result a bit reticent when it comes to adopting new technologies – take recent stories around how millennial doctors are puzzled by fax machines, or how the NHS still has more than 10,000 of the machines in...

By James Bourne, 14 June 2018, 0 comments. Categories: Collaboration, Employees, Enterprise Mobility, Productivity.

Why data is key to ensure AI isn’t just a more intelligent ‘garbage in, garbage out’ process

Today, enterprises are going through challenging times. Customers are increasingly demanding personalised experiences and ‘predictive’ service quality. Enterprises need to be speedy, adaptable, agile and lean to deliver these experiences. As a result, artificial intelligence (AI) comes to the rescue of these organisations as they enable them to simplify complex operations, empower humans, create unified experiences, build smart, efficient processes and provide effective service orchestration to...

By Kalyan Kumar, 30 May 2018, 0 comments. Categories: Applications, Big Data, Productivity.

P is for productivity: How Android 9.0 focuses on enterprise mobility

Did you catch any of the Google I/O coverage earlier this month? While Google’s developers discussed several impressive new technologies, none were more important for enterprise mobility than Android 9.0.

Believe it or not, some users have piloted tests dating as far back as March. As soon as this year’s annual developer conference came to a close, however, the company officially kicked off Android P—Android 9.0’s...

By Chris Koeneman, 25 May 2018, 0 comments. Categories: Android, Development, Enterprise Mobility, Productivity.

How to handle digital transformation and collaboration at large enterprises

You’ve got a team of 500 and some of them have been with the business more than thirty years. They are still thriving, as is the business, and, overall, you are doing really well. It’s a promising time, but not one without its challenges, because large companies don’t work the same way that they used to.

One of the biggest but often overlooked challenges for large, legacy enterprises, is how to collaborate effectively at scale and how to move on from older systems. If you're seeking to...

By Johann Butting, 22 May 2018, 0 comments. Categories: Collaboration, Employee Education, Employees, Productivity.

GamEffective raises $11 million in series B funding to help improve workplace learning

GamEffective, a New York and Israel-based productivity software provider, has raised $11 million in a series B round of funding to help grow its platform.

The round was led by Jerusalem Venture Partners (JVP), alongside existing investors 2B Angels, CE Ventures, Lipman, Chomski, Yaniv Tal and Eshbol among others, as well as new investor La Maison.

GamEffective’s modus operandi is around ‘engagement automation’. While gamification is an important part of how the company creates engagement...

By James Bourne, 17 May 2018, 0 comments. Categories: Collaboration, Enterprise Mobility, Gamification, Productivity.

Sapho announces deep Windows 10 integration to boost consistent micro app approach

Sapho, a San Bruno-based enterprise software provider, has announced a deep integration with Windows 10, enabling users to act upon tasks from various enterprise data points through the same system.

The company is best known for its micro app approach to solving the enterprise productivity puzzle. As this publication explored last year, Sapho’s main product offers a...

By James Bourne, 08 May 2018, 0 comments. Categories: Applications, App Platforms, Enterprise Mobility, Microsoft, Productivity.

Analysing the ‘what’ and ‘how’ of developing a future-proof manufacturing 2020 strategy

The pace of digital transformation in the manufacturing industry is relentless. But digital transformation is not just about deploying emerging technologies – it’s about using the data collected to create new business opportunities, better understand and meet customer expectations, and put in place a future-proof digital strategy.

The Columbus Manufacturing 2020 report, released in March, brought together industry leaders, academics and end users for...

By Kevin Bull, 04 May 2018, 0 comments. Categories: CIO, Enterprise Mobility, IoT, Productivity.

MobileIron expands partnership with Lenovo to include new offering

Enterprise mobility management (EMM) software provider MobileIron has announced an expansion of its partnership with Lenovo, aiming to create a unified hardware and software experience for organisations.

Last year’s Mobile World Congress saw the first announcement of the partnership, whereby Lenovo customers could purchase MobileIron’s security and management platform alongside...

By James Bourne, 16 April 2018, 0 comments. Categories: Enterprise Mobility, Productivity, Security.

How to engage your employees with AI voice assistants

Voice is one of the most natural forms of communication out there – which is why users find voice assistants (VAs) accessible, intuitive and easy to use. So much so that they’re fast becoming the go-to interface for the Internet of Things (IoT) – and it makes up the most widely used AI technologies today, with 41% of people using voice-activated assistants only having started doing so in the last six months.

Leading this surge are popular AI assistants like Alexa, Google Assistant, and Siri...

By Tim Isaac, 13 April 2018, 0 comments. Categories: Applications, App Platforms, Employee Education, Employees, Productivity.

Aryaka and China Mobile International team up for enterprise-grade SD-WAN

The benefits of software-defined wide area networks (SD-WAN), should be known by organisations, even if implementation is still a little early. Improved agility and lower cost will be a given, but each enterprise’s needs – as well as their networks – will all be different.

Aryaka, a provider of software-defined network connectivity, has announced a strategic partnership with China Mobile International (CMI) to deliver what they are calling ‘the first fully compliant global SD-WAN...

By James Bourne, 09 April 2018, 0 comments. Categories: Cloud , Collaboration, Productivity.

Think 2018 reveals the scale and challenge of IBM's opportunity

Over 40,000 customers, partners and analysts gathered in Las Vegas a couple of weeks ago to attend IBM Think 2018. The event showcased the scale and breadth of IBM, with announcements in major areas including cloud computing, Watson, its partnership with Apple, blockchain and quantum computing. But with this scale comes a challenge for IBM: communicating this range of offerings with a clear and simple strategy.

Let's take a look at the top news from the event and then go deeper into our assessment. For a more...

By Nicholas McQuire, 05 April 2018, 0 comments. Categories: App Platforms, Enterprise Mobility, Productivity.