Organisations struggling with seamless customer experiences, MuleSoft argues

In a continually on-demand world, the key to success for organisations is seamless access across all channels. Alas, according to a new report from app network platform provider MuleSoft, many companies are struggling on that front.

The findings appear in the company’s Consumer Connectivity Insights 2018 study. The report, which surveyed more than 8,000 consumers globally, found that four in five (81%) saw banking, insurance, retail or government as providing a disconnected experience. More than half...

By James Bourne, 19 June 2018, 0 comments. Categories: App Platforms, Enterprise Mobility, Mobile, Productivity, Research.

How secure mobile messaging is starting to make progress in healthcare

It goes without saying that healthcare data is vitally important to keep secure. Many health organisations are as a result a bit reticent when it comes to adopting new technologies – take recent stories around how millennial doctors are puzzled by fax machines, or how the NHS still has more than 10,000 of the machines in...

By James Bourne, 14 June 2018, 0 comments. Categories: Collaboration, Employees, Enterprise Mobility, Productivity.

The Dresner 2018 business intelligence verdict: Highlights and opportunities

The overall business intelligence (BI) landscape is a healthy one according to the latest report from Dresnor Advisory Services.

The latest 2018 Wisdom of Crowds Business Intelligence Market Study – all 187 pages of it – asserts that better decision making is the most important facet for BI this year, alongside improved operational efficiency and growth in revenues.

Among the highlights include:

Spending

More than half of organisations will increase BI spending with only 6% reporting a decrease in...

By James Bourne, 13 June 2018, 0 comments. Categories: Big Data, CIO, Data & Analytics, Mobile Analytics.

Invest in your employees’ mobile devices and see a serious dividend, argues Samsung

Organisations who invest ‘proactively’ in their employees’ mobile devices will see a significant uptick in terms of device management, customisation and enterprise applications, according to new research from Samsung.

The company recently conducted a survey of American senior executives, along with Oxford Economics, to better understand the economic realities of enterprise mobility and to help guide its customers in this area. The study reveals that BYOD cost savings are not as great as...

By James Bourne, 11 June 2018, 0 comments. Categories: BYOD, Employees, Enterprise Mobility.

How enterprise middleware will help fuel IoT, cloud and AI advent – with IBM leading the way

As the digitisation of business continues apace with cloud computing, the Internet of Things (IoT), and even artificial intelligence (AI) on the menu, the importance of employing middleware to connect legacy and new systems is increasing.

That’s the verdict of analyst firm Gartner in its latest note, which argues that spending in the application infrastructure and middleware market will break $30 billion globally this year.

IBM is at the top of the pile, Gartner argues, with $6.1bn in 2017 revenues...

By James Bourne, 04 June 2018, 0 comments. Categories: Big Data, Cloud , Enterprise Mobility.

Organisations continue to report security concerns after implementing BYOD policies

For many small and medium sized business, bring your own device (BYOD) is always going to be an attractive option – reducing overheads, greater collaboration, and so forth. But security concerns simply will not go away – and according to new research from Paymentsense, more than half of small firms surveyed said they had experienced a breach since opening up the policy.

Six in 10 (61%) SMEs said they had experienced a cybersecurity incident. According to the more than 500 small business owners...

By James Bourne, 18 May 2018, 0 comments. Categories: BYOD, Enterprise Mobility.

GamEffective raises $11 million in series B funding to help improve workplace learning

GamEffective, a New York and Israel-based productivity software provider, has raised $11 million in a series B round of funding to help grow its platform.

The round was led by Jerusalem Venture Partners (JVP), alongside existing investors 2B Angels, CE Ventures, Lipman, Chomski, Yaniv Tal and Eshbol among others, as well as new investor La Maison.

GamEffective’s modus operandi is around ‘engagement automation’. While gamification is an important part of how the company creates engagement...

By James Bourne, 17 May 2018, 0 comments. Categories: Collaboration, Enterprise Mobility, Gamification, Productivity.

Slack boasts eight million daily active users – and more than three million paid users

Collaboration software provider Slack has cleared its throat, taken the mic and given an update on its customer base.

The company now has more than eight million daily active users (DAUs), more than three million paid users, equating to more than half a million companies around the world being on board. Almost two thirds of the Fortune 100 are paid Slack customers, the company added, with more than 70,000 paid teams signed up.

Alongside this, various customer testimonials were put up. Oracle said employees...

By James Bourne, 09 May 2018, 0 comments. Categories: Collaboration, Enterprise Mobility, Social.

Sapho announces deep Windows 10 integration to boost consistent micro app approach

Sapho, a San Bruno-based enterprise software provider, has announced a deep integration with Windows 10, enabling users to act upon tasks from various enterprise data points through the same system.

The company is best known for its micro app approach to solving the enterprise productivity puzzle. As this publication explored last year, Sapho’s main product offers a...

By James Bourne, 08 May 2018, 0 comments. Categories: Applications, App Platforms, Enterprise Mobility, Microsoft, Productivity.

Mendix, OutSystems, Salesforce and ServiceNow top Gartner hpaPaaS Magic Quadrant

Mendix, OutSystems, Salesforce and ServiceNow sit atop the summit of Gartner’s latest Magic Quadrant for enterprise high productivity application platform as a service (hpaPaaS).

The report marks Gartner’s second in the rather complicated-sounding ‘hpaPaaS’ category. To translate, the category covers rapid application development in the cloud with both low-code and no code capabilities; but as Gartner adds, their functionality is expanding to cover the Internet of Things (IoT),...

By James Bourne, 01 May 2018, 0 comments. Categories: Applications, Enterprise Mobility, RMAD.

Collaboration between startups and system integrators key to enterprise innovation

Innovation, innovation, innovation: if you’re not doing it, even at enterprise level, then you’re falling behind. But is that really the case?

Many enterprise initiatives often stall early on – or result in limited business outcomes. Yet according to a new report from IDC, collaborating between startups and system integrators could lead to ‘great potential.’

The report, titled Best Practices for Service Company and Start-Up Collaboration in Europe, explores the relationship each...

By James Bourne, 26 April 2018, 0 comments. Categories: Applications, Collaboration, Enterprise Mobility.

MobileIron expands partnership with Lenovo to include new offering

Enterprise mobility management (EMM) software provider MobileIron has announced an expansion of its partnership with Lenovo, aiming to create a unified hardware and software experience for organisations.

Last year’s Mobile World Congress saw the first announcement of the partnership, whereby Lenovo customers could purchase MobileIron’s security and management platform alongside...

By James Bourne, 16 April 2018, 0 comments. Categories: Enterprise Mobility, Productivity, Security.

How gamification and automation can change your organisation’s cybersecurity stance

Gamification could be the key tool to instil a better cybersecurity posture in your organisation – with gamers potentially representing the next generation of threat hunters.

That is the primary finding from a new report by McAfee which polled 950 cybersecurity managers at organisations with 500 or more employees. The study, titled ‘Winning the Game’, argues popular security competition games, such as capture the flag, make sense from an inter-organisational perspective. Four in 10 companies...

By James Bourne, 09 April 2018, 0 comments. Categories: Employees, Gamification, Security.

Aryaka and China Mobile International team up for enterprise-grade SD-WAN

The benefits of software-defined wide area networks (SD-WAN), should be known by organisations, even if implementation is still a little early. Improved agility and lower cost will be a given, but each enterprise’s needs – as well as their networks – will all be different.

Aryaka, a provider of software-defined network connectivity, has announced a strategic partnership with China Mobile International (CMI) to deliver what they are calling ‘the first fully compliant global SD-WAN...

By James Bourne, 09 April 2018, 0 comments. Categories: Cloud , Collaboration, Productivity.

Appdome launches BoostEMM to add multiple EMM services to mobile apps

Appdome, a mobility provider which enables organisations to integrate enterprise mobility management (EMM) services codelessly, has announced the launch of BoostEMM, a service which aims to provide multiple EMM services to mobile apps in a single workflow.

The press materials take BlackBerry – with whom Appdome has previously partnered – as an example. Organisations could,...

By James Bourne, 29 March 2018, 0 comments. Categories: Applications, App Platforms, Enterprise Mobility.

Collaboration revenues push $10bn in Q4 with Cisco and Microsoft fighting for first place

The enterprise collaboration market has never been as hot as it is today with Cisco and Microsoft duelling for top spot, according to Synergy Research.

The figures, based on Q4 data, show total collaboration revenues, including unified communications, telepresence, email software, enterprise social and content management and more, hit just under $10 billion, an all-time high.

Cisco places just ahead of Microsoft in the overall stakes, well ahead of IBM and Avaya in third and fourth place respectively - yet...

By James Bourne, 28 March 2018, 0 comments. Categories: Collaboration, Enterprise Mobility, Microsoft.

VMware boosts Workspace ONE features with greater security and automation

VMware has added new features around its Workspace ONE platform to include data-driven intelligence and predictive security.

The new features include Workspace ONE Intelligence, a cloud-based service which integrates with the main platform to aggregate users, apps, networks and endpoint data, as well as the Workspace ONE Trust Network, which combines the security of the primary platform with best practices from featured partners. The seven companies combining with VMware on this are Carbon Black, CrowdStrike,...

By James Bourne, 23 March 2018, 0 comments. Categories: App Platforms, Data & Analytics, Enterprise Mobility, Security.

Why C-suite expertise does not always translate to InfoSec awareness

Their experience and judgement has led C-suite executives to the head of their organisations – yet according to new research from Bitdefender, these employees are most likely to expose the company to a major cyberattack.

According to the study, which polled 250 CIOs, CISOs and CSOs, more than two in five (41%) perceive their C-suite colleagues as InfoSec averse. A similar number (42%) say they are most concerned with a loss of customer and stakeholder trust with data breaches, while more than a quarter...

By James Bourne, 20 March 2018, 0 comments. Categories: CIO, Data & Analytics, Data Loss, Employees, Security.

Too many apps? Toil and sloth: How multiple collaboration tools leads to wasted work

Hands up if you’ve never lost your train of thought when flipping between emails and spreadsheets trying to get two things done at once?

We’ve all done it – and a new study from unified communications provider RingCentral finds employees waste up to an hour of their working days hopping between apps, leading to a deficit of up to 32 days a year.

The study, which surveyed more than 2,000 knowledge workers across the US, UK and Australia, found more than two thirds (68%) said they toggle...

By James Bourne, 16 March 2018, 0 comments. Categories: Applications, Collaboration, Employees, Enterprise Mobility, Productivity.

Toshiba launches Windows 10 Pro-enabled enterprise AR glasses

Toshiba has announced the launch of what is claimed to be the first smart glasses product which combines industrial-grade hardware with Windows 10 Pro software.

The new dynaEdge AR Smart Glasses, which come in at less than two ounces in weight, can be seen as another step forward in the enterprise wearable and augmented reality (AR) arena. The product offers document viewing, live video calls and barcode scanning, alongside alerts and messaging, and photo and video capture.

The company adds that the usage of...

By James Bourne, 15 March 2018, 0 comments. Categories: Enterprise Mobility, IoT, UX, Wearables.