Upskill raises $17 million in further boost towards enterprise augmented reality

Meet Upskill. The Washington D.C. based provider of enterprise augmented reality (AR) software has raised $17.2 million in funding to further its growth and product development.

The company’s primary product, Skylight, aims to enable frontline workers to interact hands-free on top of Vuzix hardware. In October, the company released the latest iteration of its platform, involving a greater user interface, and allowing rapid creation of new applications.

Among the companies who are using Skylight AR...

By James Bourne, 07 March 2018, 0 comments. Categories: Employees, Enterprise Mobility, UX, Wearables.

Unified comms as a service market ‘blossoming’ with Mitel and RingCentral leading the way

Unified communications as a service (UCaaS) growth is now consistent at 300,000 seats per quarter with Mitel and RingCentral at the top – and there is plenty more growth where that came from.

That is the verdict of Synergy Research, a long-time observer of enterprise infrastructure markets. The research defines UCaaS as ‘a communications service where service providers host and develop their own proprietary cloud PBX platform, enabling PSTN (public switched telephone network) connectivity and...

By James Bourne, 06 March 2018, 0 comments. Categories: Cloud , Collaboration, Productivity.

Totango secures $9 million in funding to help organisations improve customer engagement

Totango, an enterprise software provider based out of San Mateo and Tel Aviv, has announced a $9 million funding round to help ‘scale the company to exponential growth.’

Participants in this round of funding included four existing investors, BGV, Canvas, Pitango and Interwest, as well as a new investor in Grayhawk Capital.

The company offers a variety of products based around what it calls the customer success industry. As opposed to focusing on getting sales in and leaving the customer to their...

By James Bourne, 02 March 2018, 0 comments. Categories: Collaboration, Enterprise Mobility.

Organisations struggling to complete digital transformation initiatives – with revenues suffering

Mind the gap please! New research from application connectivity provider MuleSoft has revealed the vast majority of organisations will struggle with revenues if they fail to complete their digital transformation initiatives – and a skills gap is at the heart of the problem.

The study, which polled 650 IT decision makers (ITDMs) across seven countries and four continents, found 81% of respondents expect to see a negative impact on revenue in the coming 12 months if they fail to complete initiatives....

By James Bourne, 21 February 2018, 0 comments. Categories: CIO, Data & Analytics, Employees, Productivity.

Tangoe expands advisory services with SD-WAN rise key to enterprise network change

Tangoe, a provider of telecoms expense management (TEM) solutions, has announced an expansion of its advisory services arm, with enterprises being able to optimise their current expense management solutions.

Tangoe Advisory Services has been put together to help enterprises in evaluating their network technology and service provider portfolio, as well as provide ‘insight, guidance and expertise’ to accelerate their network transformations.

The company says the maturation of software-defined wide area technology...

By James Bourne, 20 February 2018, 0 comments. Categories: Cloud , Enterprise Mobility.

UK CIOs believe Brexit will contribute to country’s decline as global business leader

A worrying portent from Pivotal Software in its latest research: three quarters of CIOs in the UK believe the country will lose its position as a global business leader after Brexit.

The study, which polled more than 100 CIOs, 100 IT decision makers and 2,000 employees in the UK, argues diminishing access to talent – cited by 59% of respondents – and investment in technology (cited by 46%) were the primary factors in hindering business success.

On the flip side, almost three quarters (72%) of CIOs...

By James Bourne, 13 February 2018, 0 comments. Categories: CIO, Employees, Productivity.

PowWow Mobile focuses on smart app templates and more with latest product release

PowWow Mobile, a San Francisco-based provider of enterprise mobility software, has launched the latest version of its SmartUX product focused on enterprise mobile app creation and modernisation.

The latest offering, version 6.0, has a variety of updates, from the introduction of micro-app templates for mobilising common enterprise workflows, to extended drag and drop capabilities.

The product has four elements aimed at helping organisations build, repurpose and deliver enterprise mobile apps. These are...

By James Bourne, 12 February 2018, 0 comments. Categories: Applications, Development, Enterprise Mobility, RMAD.

Lack of knowledge around biometrics apparent – but could they be coming to a workplace near you?

A new piece of research from employee software provider TSheets shows a worrying lack of knowledge around what biometric data represents – and concern over how it may be used.

The survey collated responses from 500 US residents and asked them what they thought contained biometric data. The answers offered to respondents were DNA, facial photographs, fingerprints, hand geometry, iris scan, and retina scan. Of course, participants should have selected all of those options – but 37.3% opted for...

By James Bourne, 08 February 2018, 0 comments. Categories: Authentication, Employee Education, Employees, Identity, Security.

How digital transformation is making the CIO job role change ‘significantly’

More than half of respondents polled by the Cloud Industry Forum say their role has changed ‘significantly’ as a direct result of digital transformation.

The study, conducted alongside hybrid IT services provider Ensono, polled 200 UK IT and business decision makers. 56% said their role had significantly changed, with 51% saying their responsibilities has increased and 47% adding they were under greater pressure to deliver. This is more likely with the IT side of the house, the research adds, with...

By James Bourne, 07 February 2018, 0 comments. Categories: CIO, Collaboration, Employees, Enterprise Mobility.

Detachable tablet market sees growth – but traditional slates continue to struggle

Good news and bad news on the tablet front according to IDC’s most recent statistics: while the detachable tablet market has seen an upturn in fortunes, shipments of more traditional slate tablets have declined for the 13th consecutive quarter.

The figures, which appear in the analyst firm’s most recent Worldwide Quarterly Tablet Tracker, reveal the worldwide detachable tablet market – iPad Pro, Microsoft Surface Pro, and so forth – grew to 6.5 million units in the fourth quarter of...

By James Bourne, 06 February 2018, 0 comments. Categories: Enterprise Mobility, Tablet.

New report assesses how organisations are facing issues with collaborative working

A new report from Clarizen, a project management software provider, has shown how organisations are increasingly relying on mobile working – and the issues companies are facing with their collaboration software.

The study, titled ‘Powering Remote Working’, polled more than 300 executives from a range of global companies and found 70% of businesses say they have employees, departments and teams spread across several sites or working from home.

Yet many problems persist with a mobile working...

By James Bourne, 01 February 2018, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity.

ServiceNow notes importance of chief human resources officer in digital transformation tangle

ServiceNow has published its financial results and given a missive on how it thinks the enterprise is responding to digital transformation – and how, of course, it is helping organisations in this process.

The Santa Clara-based firm published $497 million in subscription revenues for the fourth quarter of 2017, with a record 41 deals over $1 million in the quarter and more than $1 billion in total contract value in Q4 2017.

Yet of greater interest are the comments made by ServiceNow CEO John Donahoe...

By James Bourne, 01 February 2018, 0 comments. Categories: CIO, Employees, Enterprise Mobility.

Sprawling IT complexity could make it ‘impossible’ for IT to manage digital performance

More than three quarters of organisations say sprawling IT complexity could soon make it ‘impossible’ to manage digital performance effectively.

That is the key finding from a new report from Dynatrace, who polled 800 CIOs in large enterprises with more than 1,000 employees. 76% of CIOs polled say multi-cloud makes it especially difficult and time-consuming to monitor and understand the impact cloud services have on the user experience, while a similar number (72%) say monitoring the performance...

By James Bourne, 31 January 2018, 0 comments. Categories: Applications, CIO, Cloud , COPE, Productivity.

Microsoft launches new features for Teams including shortcuts and searches

Microsoft has launched a series of new features for Teams, its Slack-targeting collaboration tool, including shortcuts, @mentions, and a new search function.

The move represents the largest feature release for Teams since its rollout to Office 365 customers in March.

Users can now include information from apps in conversations, including project management tools Trello and Wrike, as well as access a personal view of apps.

Other features include integration with different Microsoft services. A feature called...

By James Bourne, 30 January 2018, 0 comments. Categories: Applications, Collaboration, Enterprise Mobility, Productivity.

MobileIron and Google Cloud partner on enterprise cloud services for operators

Enterprise mobility management (EMM) provider MobileIron and Google Cloud have announced they are to collaborate on a new end-to-end platform for enterprise cloud services.

The two companies will combine Orbitera, a cloud commerce platform which Google Cloud acquired in 2016, with MobileIron’s app distribution, security, and analytics. The proposed result will be aimed at operators and enterprises, with potential features including customised bundles and customised branding.

As MobileIron sees it, the...

By James Bourne, 30 January 2018, 0 comments. Categories: Enterprise Mobility, Marketing, Security.

GE’s aviation arm successfully pilots Vuzix AR glasses and video streaming

The aviation arm of General Electric (GE) is focusing on augmented reality (AR) to help its engineers and technicians work more productivity ‘hands-free and heads-up’, according to AR hardware manufacturer Vuzix.

The Rochester-based technology supplier announced that GE’s aviation operations unit has successfully piloted streaming product Vuzix Basics Video. Working in tandem with the Vuzix M300 smart glasses, the combined product aims to connect field technicians with remote experts for...

By James Bourne, 26 January 2018, 0 comments. Categories: App Platforms, Employee Education, Productivity, Wearables.

Jamf boasts of record growth in 2017 – but Mac insight intriguing for enterprise

Jamf, an Apple-centric enterprise management software provider, has announced record growth for 2017 with the company growing revenue by 30% and recurring revenue going up 40% year-over-year.

The company claims it is adding on average almost 100 customers a week, including 17 of the 25 largest Fortune 500 companies, 10 out of the top 11 children’s hospitals, and 6,000 K-12 and higher education schools. Jamf hired 162 new employees and grew its international employee base by more than 50% in the past...

By James Bourne, 25 January 2018, 0 comments. Categories: Enterprise Mobility, iOS, MDM.

Latest Okta report showcases increased enterprise need for security apps and tools

The latest Businesses @ Work report from identity management provider Okta has revealed many of the fastest growing apps in the enterprise are based around security – and suggests that GDPR may be behind the renewed push.

Of the 15 fastest growing apps in the Okta network last year, seven were based around security. These were, in order of popularity, Jamf, KnowBe4, Cisco Umbrella, DigiCert, Sophos, Mimecast and CloudFlare.

Writing in an official company blog, Okta CEO Todd McKinnon argues that the...

By James Bourne, 24 January 2018, 0 comments. Categories: Applications, Enterprise Mobility, Security.

Survey shows how organisations are looking to improve their enterprise apps in 2018

New year, new plans for organisations: according to a new survey from Sapho, more than three quarters of companies plan to upgrade their enterprise apps this year to help improve employee experiences and productivity.

Of the 160 IT directors, CIOs and CTOs polled at organisations with more than 1,000 employees, 94% say they will likely upgrade some of their apps next year. Primary drivers for improving enterprise apps is providing a better user experience, increasing data security, and improving employee...

By James Bourne, 23 January 2018, 0 comments. Categories: Applications, CIO, Cloud , Employees, Enterprise Mobility, Productivity.

Get your working processes up to scratch or employees will look elsewhere, firms warned

Are your working processes as good as they could be? Nintex, a workflow automation software provider, argues a third of employees at US companies are looking for new jobs because their company’s processes are broken beyond repair.

The company surveyed 1,000 full time employees at US organisations with more than 1,000 employees, and found that tech troubleshooting was the corporate process which caused the most frustration. Lacking access to certain tools and documents was also frequently cited as...

By James Bourne, 18 January 2018, 0 comments. Categories: Employee Education, Employees, Enterprise Mobility.