A majority of consumers would be more likely to trust organisations if they were to use biometrics for authentication, according to a new study from Unisys.

The study, which polled more than 3,500 consumers across seven countries in Europe, found more than two thirds (68%) would trust biometric-friendly organisations more than others. 63% of respondents believe that biometrics are more secure than traditional PIN and password methods, with 57% there adding fingerprint scanning was the most secure form of...

The role of the CIO is changing as organisations’ technical roadmaps and priorities change with it. It’s something we are all more than aware of – and a new report from Gartner focuses on how CIOs in India are adapting to the challenge.

The figures, which come from the analyst firm’s 2018 CIO Agenda Survey, show that for CIOs in India, optimising enterprise operational excellence, tracking business value of IT, and business cost optimisation are their biggest priorities.

In terms of...

Can mobility management costs – mobile services management, employee support, managing device inventory – be automated and eradicated? According to a new report from Forrester Research, yes.

The report, put together alongside Cisco Jasper, polled more than 300 decision makers who manage mobile devices and services within their company. The resulting responses found a litany of inefficiencies.

More than half of service change requests are put in at the last minute, the research found, complicating matters...

Organisations faced on average 237 DDoS attack attempts during the third quarter of 2017, equating to eight per day.

That is the primary finding from a new study by security provider Corero Network Security, with the figure marking an increase of 35% in monthly attack attempts compared to the previous quarter. The statistics are taken from DDoS attack attempts against Corero customers.

Explaining the reasons behind the increase in frequency of these attacks, Ashley Stephenson, CEO at Corero, said: “The...

What do you need to do to become a first-mover CIO when it comes to machine learning? Developing methods to monitor machine-made mistakes and redefining job descriptions to prepare for the onslaught are key, according to a recent report from ServiceNow.

The study, titled ‘The Global CIO Point of View’, which polled 500 CIOs across 11 countries in 25 industries, argues that CIOs are adopting machine learning and ‘cutting through the hype.’ The use of machine learning is a major factor...

Enterprises are creating more video content than ever – but concerns remain around whether software platforms can fully support video natively.

That’s the key finding from a study from video technology provider Kaltura. The company’s fourth annual State of Video in the Enterprise report, which polled almost 650 enterprise professionals, found an overwhelming interest in enterprise video integration.

90% of respondents from large businesses said video content and workflows need to be...

A couple of updates from the enterprise mobility space: micro app provider Sapho has launched its 4.4 iteration including new integrations with SAP Ariba and Concur Travel, while PowWow Mobile has announced an integration with BlackBerry’s Dynamics Secure Mobility Platform.

Sapho said its integration with SAP Ariba for procurement operations was at the top of many of its customers’ ‘most wanted connectors’ list, and starting with Sapho Modern Portal 4.4 managers can approve or deny...

The outsourcing market is all set to be transformed by intelligent automation, according to an analyst note from Gartner.

Gartner defines these services as an umbrella term for a ‘variety of strategies, skills, tools and techniques that service providers are using to remove the need for labour, and increase the predictability and reliability of services while reducing the cost of delivery.’

As the analyst firm notes, replacing human labour with intelligent automation services (IAS) will only work...

You can have as many strategic documents as you wish for digital transformation – but there is a world of difference between strategy and execution.

That is the key finding from a new research study by HCL Technologies, which found that while 70% of organisations have a formalised digital strategy, only 10% have an official deployment plan.

The report goes through various steps to remedy this gap, from focusing on customer experience, investing in ‘seed technologies’ instead of having the...

Is your organisation ready for the benefits and challenges of artificial intelligence (AI)? If not, then these figures from Harvard Business Review may worry you.

The study, commissioned by software as a service provider Apttus, polled almost 500 business executives and thought leaders and found an almost universal desire for machine learning – plus a majority who believe their future success depends on how they tackle AI.

In all, just 3% of respondents said their organisations had no need for machine...

The enterprise mobility management (EMM) market will break $2.2 billion (£1.68bn) in value by 2022, according to the latest prognostication from research firm Strategy Analytics.

The market is set to continue its stable growth over the coming five years, hitting $1.8bn in 2017 representing total year over year growth of 9.0%, Strategy adds.

In terms of vendors, VMware AirWatch continues to lead the way with 19% market share, according to the figures. BlackBerry – including of course Good...

Windows 10 may be getting solid adoption in the enterprise – but the same cannot be said of Microsoft Office’s latest iteration.

According to a new study from Spiceworks, more than two thirds (68%) of the more than 1,150 IT professionals across the US, UK and Canada surveyed said they were still operating Microsoft Office 2007 in some capacity, even after the product officially reached its end of life.

Just under half (46%) of respondents - who of course may have more than one product in their...

Here’s a worrying security statistic in research released today by Bitglass: one quarter of organisations use passwords only for BYOD security.

The research, which took its cue from more than 200 IT and security professionals surveyed at a recent Gartner conference, found that external sharing was the leading cloud security concern for those polled, cited by 45%. Other security scares include malware protection (40%) and unmanaged device access (40%).

For those who do use multi-factor authentication to...

A new report from Zebra Technologies aims to measure ‘company intelligence’ – and finds that many companies are struggling in that department.

According to the study, which polled more than 900 IT decision makers across nine countries and five continents, almost half (48%) of companies quizzed were at least on the way to becoming an ‘intelligent enterprise’ scoring between 50 and 75 points out of 100 on the scale. Only 5% of companies, however, scored more than 75.

So what does...

What does the term digital transformation mean exactly? As a recent report points out, it can mean ‘both everything and nothing.’

“To some companies, [it is] the difference between competing and collapsing, the lynchpin in surviving the rapidly changing commercial landscape…to others, it’s a task that sits on a never-ending to-do list, regarded as little more than another business buzzword,” Microsoft’s UK enterprise team explains.

The report, from Microsoft, YouGov,...

Global spending on mobility solutions is set to hit $1.72 trillion (£1.3tn) by 2021, according to the latest figures from analyst firm IDC.

The numbers, which appear in the company’s latest Worldwide Semiannual Mobility Spending Guide, show that while annual growth will slip in the five years leading to 2021, spending on mobility-related hardware, software, and services will see a five year CAGR of 2.7%. Total mobility spending for this year will total $1.58tn.

Almost a quarter (22.6%) of this...

More evidence that Macs in the enterprise are gaining prominence: Jamf, an Apple-centric mobility provider, is partnering with Microsoft’s Enterprise Mobility + Security (EMS) for Mac security after an announcement at Microsoft’s Ignite event.

The move means authorised users are prevented from using Macs which are either personal, unmanaged, or otherwise not compliant with security policies.

The process sounds complicated but is relatively straightforward; users register their devices they want to...

It has been a year since Facebook officially went public with Workplace, its enterprise-focused tool – or rather, it has been a year since Facebook rebranded and made the product generally available.

This first birthday is therefore an apt time to reflect on the product’s growth, and a post from Julien Codorniou, VP Workplace at Facebook, gives some interesting statistics. More than 30,000 organisations are using Workplace worldwide – double that of six months ago – with more than one...

The digital workforce is increasing in prominence – but how are these technological changes being analysed, and is it improving performance?

According to a new report released by VMware, alongside Forbes Insights, while companies which offer applications ‘anytime, anywhere’ to their employees can see measurable gains, there remains a gap between what the CIO thinks employees are being provided with and the employee experience.

The study, which polled more than 2,000 executives and frontline...

Enterprises are optimistic about artificial intelligence (AI) in their organisations, while the way companies make the most of AI will be through lots of tactical gains rather than one big benefit.

That’s the verdict of managed mobility services provider MOBI following the release of its latest report, ‘Enterprise Mobility in 2017 and What Comes Next’. According to the study, which polled 300 IT decision makers and aimed to focus on how enterprises were addressing mobility issues as their...