How intelligent automation will revitalise workplace outsourcing

The outsourcing market is all set to be transformed by intelligent automation, according to an analyst note from Gartner.

Gartner defines these services as an umbrella term for a ‘variety of strategies, skills, tools and techniques that service providers are using to remove the need for labour, and increase the predictability and reliability of services while reducing the cost of delivery.’

As the analyst firm notes, replacing human labour with intelligent automation services (IAS) will only work...

By James Bourne, 13 November 2017, 0 comments. Categories: CIO, Enterprise Mobility, Productivity.

Exploring the gap between strategy and execution for digital transformation

You can have as many strategic documents as you wish for digital transformation – but there is a world of difference between strategy and execution.

That is the key finding from a new research study by HCL Technologies, which found that while 70% of organisations have a formalised digital strategy, only 10% have an official deployment plan.

The report goes through various steps to remedy this gap, from focusing on customer experience, investing in ‘seed technologies’ instead of having the...

By James Bourne, 09 November 2017, 0 comments. Categories: CIO, Cloud , Enterprise Mobility, IoT.

New report shows AI is key for boosting revenue in the enterprise

Is your organisation ready for the benefits and challenges of artificial intelligence (AI)? If not, then these figures from Harvard Business Review may worry you.

The study, commissioned by software as a service provider Apttus, polled almost 500 business executives and thought leaders and found an almost universal desire for machine learning – plus a majority who believe their future success depends on how they tackle AI.

In all, just 3% of respondents said their organisations had no need for machine...

By James Bourne, 09 November 2017, 0 comments. Categories: CIO, Data & Analytics, Employees, Productivity.

EMM market to break $2.2 billion by 2022, says Strategy Analytics

The enterprise mobility management (EMM) market will break $2.2 billion (£1.68bn) in value by 2022, according to the latest prognostication from research firm Strategy Analytics.

The market is set to continue its stable growth over the coming five years, hitting $1.8bn in 2017 representing total year over year growth of 9.0%, Strategy adds.

In terms of vendors, VMware AirWatch continues to lead the way with 19% market share, according to the figures. BlackBerry – including of course Good...

By James Bourne, 08 November 2017, 0 comments. Categories: Employees, Enterprise Mobility.

New research shows how companies are struggling with keeping Office up to date

Windows 10 may be getting solid adoption in the enterprise – but the same cannot be said of Microsoft Office’s latest iteration.

According to a new study from Spiceworks, more than two thirds (68%) of the more than 1,150 IT professionals across the US, UK and Canada surveyed said they were still operating Microsoft Office 2007 in some capacity, even after the product officially reached its end of life.

Just under half (46%) of respondents - who of course may have more than one product in their...

By James Bourne, 06 November 2017, 0 comments. Categories: Microsoft, Productivity, Security.

One in four companies only use passwords as BYOD defence, research finds

Here’s a worrying security statistic in research released today by Bitglass: one quarter of organisations use passwords only for BYOD security.

The research, which took its cue from more than 200 IT and security professionals surveyed at a recent Gartner conference, found that external sharing was the leading cloud security concern for those polled, cited by 45%. Other security scares include malware protection (40%) and unmanaged device access (40%).

For those who do use multi-factor authentication to...

By James Bourne, 02 November 2017, 0 comments. Categories: Authentication, BYOD, Identity, Privacy, Security.

‘Intelligent enterprise index’ shows organisations struggling with new paradigm

A new report from Zebra Technologies aims to measure ‘company intelligence’ – and finds that many companies are struggling in that department.

According to the study, which polled more than 900 IT decision makers across nine countries and five continents, almost half (48%) of companies quizzed were at least on the way to becoming an ‘intelligent enterprise’ scoring between 50 and 75 points out of 100 on the scale. Only 5% of companies, however, scored more than 75.

So what does...

By James Bourne, 01 November 2017, 0 comments. Categories: CIO, Employees, Enterprise Mobility, IoT.

Fear of change holds organisations back in digital transformation push

What does the term digital transformation mean exactly? As a recent report points out, it can mean ‘both everything and nothing.’

“To some companies, [it is] the difference between competing and collapsing, the lynchpin in surviving the rapidly changing commercial landscape…to others, it’s a task that sits on a never-ending to-do list, regarded as little more than another business buzzword,” Microsoft’s UK enterprise team explains.

The report, from Microsoft, YouGov,...

By James Bourne, 31 October 2017, 0 comments. Categories: Employee Education, Employees, Enterprise Mobility, IoT, Microsoft, UX.

Worldwide mobility spending to hit $1.72 trillion by 2021 as US and China lead charge

Global spending on mobility solutions is set to hit $1.72 trillion (£1.3tn) by 2021, according to the latest figures from analyst firm IDC.

The numbers, which appear in the company’s latest Worldwide Semiannual Mobility Spending Guide, show that while annual growth will slip in the five years leading to 2021, spending on mobility-related hardware, software, and services will see a five year CAGR of 2.7%. Total mobility spending for this year will total $1.58tn.

Almost a quarter (22.6%) of this...

By James Bourne, 30 October 2017, 0 comments. Categories: Enterprise Mobility, Research.

Jamf and Microsoft partnership latest to focus on Macs in enterprise

More evidence that Macs in the enterprise are gaining prominence: Jamf, an Apple-centric mobility provider, is partnering with Microsoft’s Enterprise Mobility + Security (EMS) for Mac security after an announcement at Microsoft’s Ignite event.

The move means authorised users are prevented from using Macs which are either personal, unmanaged, or otherwise not compliant with security policies.

The process sounds complicated but is relatively straightforward; users register their devices they want to...

By James Bourne, 26 October 2017, 0 comments. Categories: Enterprise Mobility, iOS, Microsoft.

Facebook updates Workplace progress a year on – and adds desktop app

It has been a year since Facebook officially went public with Workplace, its enterprise-focused tool – or rather, it has been a year since Facebook rebranded and made the product generally available.

This first birthday is therefore an apt time to reflect on the product’s growth, and a post from Julien Codorniou, VP Workplace at Facebook, gives some interesting statistics. More than 30,000 organisations are using Workplace worldwide – double that of six months ago – with more than one...

By James Bourne, 26 October 2017, 0 comments. Categories: Applications, Collaboration, Enterprise Mobility, Productivity.

VMware research explores importance of anytime, anywhere employee apps

The digital workforce is increasing in prominence – but how are these technological changes being analysed, and is it improving performance?

According to a new report released by VMware, alongside Forbes Insights, while companies which offer applications ‘anytime, anywhere’ to their employees can see measurable gains, there remains a gap between what the CIO thinks employees are being provided with and the employee experience.

The study, which polled more than 2,000 executives and frontline...

By James Bourne, 25 October 2017, 0 comments. Categories: Applications, Employees, Enterprise Mobility, Productivity, Research.

Why AI in the enterprise will be a series of tactical gains – and why organisations are optimistic

Enterprises are optimistic about artificial intelligence (AI) in their organisations, while the way companies make the most of AI will be through lots of tactical gains rather than one big benefit.

That’s the verdict of managed mobility services provider MOBI following the release of its latest report, ‘Enterprise Mobility in 2017 and What Comes Next’. According to the study, which polled 300 IT decision makers and aimed to focus on how enterprises were addressing mobility issues as their...

By James Bourne, 24 October 2017, 0 comments. Categories: Enterprise Mobility, Productivity, Research.

AI, blockchain, and robotics will ‘reshape digital business’ in 2018

IT services provider Dimension Data has looked into its crystal ball and predicted that blockchain, machine learning and robotics will be among the technologies which will “reshape digital business” in 2018.

Of this motley crew, it is blockchain which comes out on top as the key technology, primarily around security reasons. In the coming year, Dimension Data explains, interesting applications of blockchain and the Internet of Things (IoT) in the area of cybersecurity...

By James Bourne, 24 October 2017, 0 comments. Categories: App Platforms, Data & Analytics, Productivity, Research.

Zoho aims to offer more seamless password experience while ensuring security

Zoho, a business cloud software provider, has announced the addition of SAML (Security Assertion Markup Language)-based single sign on support for Vault, its team password manager, to enable greater cloud access.

The theory behind it is straightforward; by accessing Zoho Vault, users can access a variety of other applications directly, while IT has total visibility over user access, tracking, and accountability. Apps supported include Salesforce, Microsoft Office 365, Zendesk and Box, while Zoho Vault can...

By James Bourne, 23 October 2017, 0 comments. Categories: Employees, Enterprise Mobility, Identity.

Forrester’s tech trends for CIOs by 2020: Automation and artificial intelligence feature strongly

Artificial intelligence (AI), blockchain, and the Internet of Things (IoT) all feature prominently in Forrester Research’s vision of how technology will transform business between 2018 and 2020.

The 42-page report outlines 10 tech trends and classifies them both in enterprise readiness and the pace of change. One trend – distributed trust systems challenging centralised authorities – is a slow burner in the ‘dawning’ stage, while public cloud is accelerating in the...

By James Bourne, 20 October 2017, 0 comments. Categories: Applications, CIO, Enterprise Mobility, IoT.

Apple and GE partner up for Predix and Industrial IoT apps

Apple and General Electric (GE) have announced a wide-ranging partnership involving the link up of Predix, GE’s Industrial Internet of Things (IIoT) platform, to iPhone and iPad, as well as a new SDK for iOS.

The Predix SDK will give developers the tools to make their own industrial IoT apps, the two companies said.

Alongside this, GE will standardise on iPhone and iPad for mobile devices, as well as ‘promote’ Mac as a desktop choice for its more than 330,000-strong employee base. GE will...

By James Bourne, 19 October 2017, 0 comments. Categories: Applications, Enterprise Mobility, iOS, IoT.

MobileIron and Appthority name new CEOs

A couple of reshuffles are afoot in the enterprise mobile space: MobileIron has named CFO Simon Biddiscombe as chief executive and president, while Appthority announced Anne Bonaparte has joined the company as CEO.

Biddiscombe takes over at MobileIron with immediate effect following the ‘mutual decision’ that former CEO Barry Mainz would leave the company. The former CFO joined MobileIron in 2015 in an interim capacity before taking the reins full time shortly afterwards.

Alongside the change, MobileIron...

By James Bourne, 18 October 2017, 0 comments. Categories: Enterprise Mobility.

As IoT grows in the enterprise, security needs to evolve with it

Almost two in three respondents to a survey conducted by 451 Research and BlackBerry say their primary concern around digital technologies and processes is security – so is a unified security platform the answer?

As regular readers of this publication will be aware, this is the strategy on which BlackBerry is basing its fortunes, with the term ‘Enterprise of Things’ (EoT) being coined as a result. The strategy is becoming something of a success too; shares shot up by 19% after BlackBerry’s

By James Bourne, 17 October 2017, 0 comments. Categories: Enterprise Mobility, IoT, Security.

Concerns rise from IT over protecting remote and mobile enterprise traffic

Four out of five IT executives – and more than half of C-suite execs – say they are not confident in protecting enterprise mobile traffic.

That is the verdict from a new study by enterprise security platform provider iboss. The report, titled ‘Security in a Remote Access World’ and taking the views of more than 100 IT professionals, argues that the executives leading the technological charge in large enterprises are making strategic decisions blind based on an incomplete view of their...

By James Bourne, 17 October 2017, 0 comments. Categories: Employees, Enterprise Mobility, Security.