The importance of user adoption when implementing ERP
Like any of new type of system or process, change management is essential when implementing ERP software. Most managerial staff are aware of this, however, there is one important aspect often overlooked or underestimated that can cause your shiny new system to fall into unraveling disarray. This aspect is human, specifically referred to in this case as ‘user adoption’.
Do not assume you know how employees work
Assuming you know the intricacies of every...