Learning slowly: Getting ROI from enterprise mobile apps and helping the CIO

Gartner released the following statements in its April 2017 paper on mobile app development trends:We find that the myriad of choices for architectures, tooling and sourcing is reducing the number of successful implementations of mobile app strategies.”

The key findings were:

  • “Of the companies we surveyed, those that have undertaken mobile app development have deployed an average of eight mobile apps to date, with another 2.6 currently being developed and 6.2 planned for the next 12 months, but not yet in...

By Mary Brittain-White, 07 November 2017, 0 comments. Categories: Applications, CIO, Enterprise Mobility.

The good, the bad and the ugly: The technology conflict which threatens field services

Clint Eastwood’s classic spaghetti western was released in 1966; its movie theme is rated as one of the most memorable, but it is its name: “The Good, The Bad and The Ugly” that seems to be an ideal description of the dilemma facing both, asset owners and service providers in today’s field service market.

To explain, if your company is a utility or a commercial asset owner ( e.g cable company) and you have replaced your own field techs with an outsourced model of a...

By Mary Brittain-White, 22 March 2017, 0 comments. Categories: Development, Employees, Enterprise Mobility.

Industrial mobility projects: A marriage made in heaven?


The executive sponsor looked at me and said, “We have known you a long time, Mary!”

How do you respond to that?

I had just walked into his company’s boardroom to make the final presentation as part of their selection process – and yes, I had first met the executive four years earlier when their need for a mobility solution was paramount. However, it had taken another three years for their internal processes to approve the project and allow them to go to...

By Mary Brittain-White, 05 April 2016, 0 comments. Categories: BYOD, Employees, Enterprise Mobility.

The common lie of ubiquitous mobile coverage for enterprise apps


I have a lot of trouble spelling ubiquitous, but it is a great word and worth the trouble – it means found everywhere. So my proposition is that the universally held truth that mobile coverage is everywhere is indeed a bold lie, but such a good lie that it is rarely challenged. The corollary of this lie is that enterprise mobile apps can be based on web technology and that their resulting dependence on coverage is not an issue.

In truth, mobile coverage has improved...

By Mary Brittain-White, 26 August 2015, 0 comments. Categories: Applications, Authentication, Enterprise Mobility, Mobile.

ROI and enterprise mobility: The Holy Grail or more technology snake oil?


Updated Enterprise mobility offers an unmatched opportunity to transform your business processes. This is not change in the form of a large consultancy approach, where massive business processes are redesigned over months and end users are repurposed, but rather change through simply removing large swaths of administration steps in your current process.

By example, let’s look at field requisitions of new equipment or supplies. Currently, a request is filled out or emailed so it can pass by...

By Mary Brittain-White, 02 July 2015, 0 comments. Categories: Data & Analytics, Enterprise Mobility, Monetisation.

An inconvenient truth: Enterprise mobility is all about the end user

Picture credit: "IMG_4317", by "FotoBIB", used under CC BY NC SA / Modified from original

The enterprise mobility market isn’t getting easier for CIOs. Actually, quite the opposite is occurring, as the IT industry proactively segments the environment so that many correct decisions are needed instead of just one. Worse still, the...

By Mary Brittain-White, 30 April 2015, 0 comments. Categories: Applications, Design, Development, Enterprise Mobility, MBaaS.

Enterprise mobility: The invitations are out but the dance floor is empty

The UPS guy has asked for your signature on parcel delivery for more than a decade. The water utility technician has received call outs on his Toughbook to fix pipe breakages in front of your house for a similar period. But we were told that these industrial users would be eclipsed in the corporation as a thousand apps arrived to mobilise every aspect of the enterprise.

Gartner even has a smart presentation showing the maths needed to reach one thousand enterprise apps per company. Their point being that such...

By Mary Brittain-White, 13 March 2015, 3 comments. Categories: CIO, Enterprise Mobility.

Why the best suit for an interview is having enterprise mobility on your CV


As you review your CV and ponder how to increase its value in a competitive market, my advice is to land a successful mobile project as one of your achievements.

Why? The days have gone when executive management believes that a new version of SAP or Oracle benefits the bottom line. Today, the same management expects innovation and speed from IT, they expect projects that make a difference.

Mobility is a star in this environment and it’s where future careers and reputations will be...

By Mary Brittain-White, 13 January 2015, 0 comments. Categories: Enterprise Mobility.

HTML5 and why IT often leaves the end user naked

Mary Brittain White, CEO of Retriever Communications, discusses IT's default to choosing HTML5 formatting when developing enterprise applications and how it ultimately, it is hurting the end-user.

History is littered with technologies that are hyped by IT as the next major wave with fabulous capabilities. They burn brightly for a few years until their lacklustre performance becomes common conversation in the market. Their enduring legacy is the end user saddled with a poor solution having a heightened...

By Mary Brittain-White, 03 July 2013, 1 comment. Categories: Employees, Enterprise Mobility, HTML5.