AI enterprise apps ‘rapidly evolving’ with CRM and ERM spheres key, says IDC
The role of artificial intelligence (AI) applications in enterprises is 'rapidly evolving' with particular focus on the customer relationship management (CRM) and enterprise resource management (ERM) spheres, according to IDC.
As per the analyst firm's latest Worldwide Semiannual Artificial Intelligence Tracker analysis, IDC found global revenues for the overall AI market, including software, hardware and services, will top $156.5 billion in 2020.Of this, software will comprise...
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